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Hyman Bros. Infiniti of Richmond

(501 reviews)
Visit Hyman Bros. Infiniti of Richmond
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 347-0236 (855) 347-0236
Used (804) 302-4677 (804) 302-4677
Service (804) 414-8207 (804) 414-8207

Reviews

(501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyman Bros. Infiniti of Richmond from DealerRater.

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Theo and Jarrett were fantastic!

Theo and Jarrett were fantastic! Patient, personable and very thorough in their understanding of the car. Made sure I was comfortable with my choice. They were never too busy to answer my questions and were happy to speak with me at any time. As far as I am concerned they are the reason I purchased the QX50. Thanks Theo Turner and Jarrett Riddick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Customer service

Always great customer service. Prompt and friendly. Jordan and Jenny. Mike the service manager us always a pleasure to work with. Very knowledgeable and willing to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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The consultants and staff are friendly and knowledgeable.

The consultants and staff are friendly and knowledgeable. It was a very good experience. I will go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service outstanding sales and financing very uncool .

Service outstanding sales and financing very uncool .A great place to service a vehicle bad for treatment during purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Joe was a great sales person.

Joe was a great sales person. He was very professional and just allowed me to look. Joe took the time to answer all my questions. He made the car buying experience comfortable. If you are looking for a car go see Joe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

100% confidence in this dealership and Jarret Riddick.

100% confidence in this dealership and Jarret Riddick. I brought my Mother in to buy a new car. She was very nervous because of past bad experiences with other dealerships. A young man named Jarret Riddick assisted us in finding the car that she wanted. He was professional, knowledgeable, patient and kind. Jarret made us feel comfortable throughout the entire process. I highly recommend this dealership and Jarret Reddick if you are looking to buy a new car. Thank you Jarret!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing customer service!

Very pleased with the service provide from The service representative, shuttle driver, & rental accommodations. I would highly recommend & look forward to working with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Great Customer Service from Hyman Brothers!

The dealership I purchased my car from sold to Hyman Bros and I was initially skeptical that I would continue to receive great customer service. However, I quickly found out that I had nothing to be concerned about. Hyman Bros provides absolutely wonderful customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Great service visit. Friendly customer service. The entire service process was a pleasant experience. The service manager kept me informed of all aspects of the maintenance that was being performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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I had a very great experience at this dealership.

I had a very great experience at this dealership. My salesperson was very knowledgeable. Everything was done so quickly. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.