Fiesta Chevrolet

Fiesta Chevrolet in Edinburg TX has the worst service department. When it comes to service your vehicle Fiesta Chevrolet makes you feel only careless and... unqualified personnel works here. I would never buy a vehicle from here again.

Great sales service and great prices. I will most likely recommend Fiesta Chevrolet

Tony, our salesman, made everything easy and comfortable. I would recommend this dealership.

Jonathan at service desk. Was very helpful. Excellent customer service.

Brought our vehicle for service at the service center. Dealt with Marcy and service manager Albert, even though they never really helped. A/C repair was... needed on our vehicle, they diagnosed it as compressor issue and quoted us $984 for replacement and repair. They kept our vehicle for 3 weeks and during that time, we never got any updates or new information on the vehicle. We would call them numerous times, most times no one would answer and when they do answer, they pass us around from one person to another, saying they don't know anything about the vehicle. They would then say someone would call us back, then rarely did. In the span of 3 weeks, we only had 3 call backs. Today, they say the car is ready and repair is finished. We paid for it in full, drove off, A/C still was not working. We drove it around a bit thinking maybe it just needed to kick in. After 30 minutes,still same result, A/C still not working. We brought the car back, spoke with service manager Albert. Now he claims that the issue is now the condenser, even though they did not run the car under diagnostic or even open the car again. They just conveniently knew it was the condenser and now THAT also needed to be replaced and repaired. He quoted a price of $750. This is ridiculous service. Unprofessional, untimely, and Albert still did not acknowledge that they did anything wrong or that their service was untimely. 3 weeks for a repair that never resolved anything and now conveniently we need to pay for extra things to really "repair" the A/C. I do not recommend this place. If only I had read their previous low ratings, I would have not taken my vehicle here in the first place. We brought the car for A/C repair, 3 weeks later the A/C still isn't working and we lose $984. Never update or keep in touch with their customers. Terrible customer service, terrible timeline, just looking to add more fees and charges and add more repairs. They misdiagnose and later add more charges and more repairs. Take your car elsewhere. Same your money for a company that really does repairs and values their customers.

Do yourself a favor if you live in the RGV- go to Charley Clark or Burt Ogden Chevy..... I had the worst customer service of my life- if you want to be... lied to and ignored, Fiesta Chevrolet is the place for you!!!

If I could rate this a 0 I would. Buying a car is not bad, it's when you need repairs or any type of service that you will have problems. I would not... recommend this place to anyone

Day 62, and I still don't have the second set of keys to my new $23,000 car. Quick to make the sale, terrible post sale service.

Jonathan, service advisor, was very courteous and professional.

Customer service was very good. They always provided better solutions for our happiness. Facility and vehicles were very clean and well organized.