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Furr Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Rude and shady

Only 2 rude people in this pi$$ poor lot in the worst part of Lubbock. Lady would NOT answer my questions. Cheap quality SUVs. She acts so inconvenienced, like were gonna car jack one of their Hoopdies. Walked away from her little test drive. Cars look dirty inside-out.

Rude and shady

Only 2 rude people in this pi$$ poor lot in the worst part of Lubbock. Lady would NOT answer my questions. Cheap quality SUVs. She acts so inconvenienced, like were gonna car jack one of their Hoopdies. Walked away from her little test drive. Cars look dirty inside-out.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Stay away at all costs!!

The worst dealership I have every worked by far. I purchased a 2013 Chevy Cruze from them, said it was in a small front in collision and they had repaired everything. I had problems with it and removed the front bumper cover and found that the actual bumper was not on the car, the radiator support was gone and it was held in place with bailing wire. they also zip tied part of the bumper cover on so it would look like it was mounted to the bumper bar. Lucky I was not in a collision with that car or I could have been killed. They make a quick buck and put my life and the life of my children. I am scared their shady way will end up getting someone killed.

Stay away at all costs!!

The worst dealership I have every worked by far. I purchased a 2013 Chevy Cruze from them, said it was in a small front in collision and they had repaired everything. I had problems with it and removed the front bumper cover and found that the actual bumper was not on the car, the radiator support was gone and it was held in place with bailing wire. they also zip tied part of the bumper cover on so it would look like it was mounted to the bumper bar. Lucky I was not in a collision with that car or I could have been killed. They make a quick buck and put my life and the life of my children. I am scared their shady way will end up getting someone killed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Drove 4 Hours to Find a Trashed Car.

My wife and I just returned from a 4 hour round trip to see a vehicle on this lot. I had been messaging the owner (Raymond) about the vehicle, and I honestly should have been warned by his lack of response to my questions. When we arrived, we found the condition to be pretty poor; a flat tire, dirty and smelly interior, broken interior fittings, and the dash was crumbling (not just cracking). Nobody came out to talk with us, which was for the best because we had no interest in further discussing this car......

Drove 4 Hours to Find a Trashed Car.

My wife and I just returned from a 4 hour round trip to see a vehicle on this lot. I had been messaging the owner (Raymond) about the vehicle, and I honestly should have been warned by his lack of response to my questions. When we arrived, we found the condition to be pretty poor; a flat tire, dirty and smelly interior, broken interior fittings, and the dash was crumbling (not just cracking). Nobody came out to talk with us, which was for the best because we had no interest in further discussing this car......

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Over The Top

I saw this Toyota online and contacted Dee although I was almost 600 miles away. The salesman was not available at the time so Dee took it upon herself to personally check the truck out and drove it. Ultimately I purchased the vehicle, Dee picked me up at the airport and was absolutely fabulous from start to finish. Mr Furr and the salesmen were amazing and all like a big family. They took very good care of me as well as after care, the truck needed an alignment and they took care of it for me from in my home home town. On top of everything, I got one xxxx of a deal! Great little car lot, honest, friendly and just flat out good people!

Over The Top

I saw this Toyota online and contacted Dee although I was almost 600 miles away. The salesman was not available at the time so Dee took it upon herself to personally check the truck out and drove it. Ultimately I purchased the vehicle, Dee picked me up at the airport and was absolutely fabulous from start to finish. Mr Furr and the salesmen were amazing and all like a big family. They took very good care of me as well as after care, the truck needed an alignment and they took care of it for me from in my home home town. On top of everything, I got one xxxx of a deal! Great little car lot, honest, friendly and just flat out good people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No happy

I never be contacted by the car dealership, I never revive e mail answer or any contact from them.

No happy

I never be contacted by the car dealership, I never revive e mail answer or any contact from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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GREAT PLACE TO BUY A CAR!!!!!!!!!!!!!!

Nicest People ever! We worked with Randy and Mr. Furr himself! We bought our son a Mustang and could not be happier. Also while buying our sons car I noticed a smart car on the lot. My grandma is 93 and has been wanting a small car with big windows. I took it to her to show it to her and she loved it, ended up purchasing the car and they were so sweet Dee the lady in the office drove all the way to my grandma's so my grandma could sign the paper work and didn't have to get out and drive across town!

GREAT PLACE TO BUY A CAR!!!!!!!!!!!!!!

Nicest People ever! We worked with Randy and Mr. Furr himself! We bought our son a Mustang and could not be happier. Also while buying our sons car I noticed a smart car on the lot. My grandma is 93 and has been wanting a small car with big windows. I took it to her to show it to her and she loved it, ended up purchasing the car and they were so sweet Dee the lady in the office drove all the way to my grandma's so my grandma could sign the paper work and didn't have to get out and drive across town!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience

I bought a Pontiac Vibe and a Ford Escape from Furr's last October (2012). Both are running great in July of 2013. Just asked for their best price and they offered reasonable prices. No hassle, no games. These were the third and fourth vehicles I've bought form Furr's. I'll go back again. Low overhead, No Frills. Good Deal.

Good Experience

I bought a Pontiac Vibe and a Ford Escape from Furr's last October (2012). Both are running great in July of 2013. Just asked for their best price and they offered reasonable prices. No hassle, no games. These were the third and fourth vehicles I've bought form Furr's. I'll go back again. Low overhead, No Frills. Good Deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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no response from dealer

I tried to contact Furr Auto Sales via email regarding a particular vehicle. From what the listing said it looked to be a good deal until I read that the vehicle threw a rod. That made it a rediculous amount and the dealer never returned a response anyway. Not a very good experience.

no response from dealer

I tried to contact Furr Auto Sales via email regarding a particular vehicle. From what the listing said it looked to be a good deal until I read that the vehicle threw a rod. That made it a rediculous amount and the dealer never returned a response anyway. Not a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

The only vehicle we have with a "bad" engine is a 2004 Kia Sedona and it clearly states in our comment section that the engine is bad and that is why the price is so low.

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