Furr Auto Sales

2.7 out of 5 2.7

Reviews

2.7 out of 5 2.7
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 1, 2019

    The worst dealership I have every worked by far. I purchased a 2013 Chevy Cruze from them, said it was in a small front in collision and they had repaired... everything. I had problems with it and removed the front bumper cover and found that the actual bumper was not on the car, the radiator support was gone and it was held in place with bailing wire. they also zip tied part of the bumper cover on so it would look like it was mounted to the bumper bar. Lucky I was not in a collision with that car or I could have been killed. They make a quick buck and put my life and the life of my children. I am scared their shady way will end up getting someone killed.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 6, 2019

    My wife and I just returned from a 4 hour round trip to see a vehicle on this lot. I had been messaging the owner (Raymond) about the vehicle, and I... honestly should have been warned by his lack of response to my questions. When we arrived, we found the condition to be pretty poor; a flat tire, dirty and smelly interior, broken interior fittings, and the dash was crumbling (not just cracking). Nobody came out to talk with us, which was for the best because we had no interest in further discussing this car......

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    March 24, 2017

    I saw this Toyota online and contacted Dee although I was almost 600 miles away. The salesman was not available at the time so Dee took it upon herself... to personally check the truck out and drove it. Ultimately I purchased the vehicle, Dee picked me up at the airport and was absolutely fabulous from start to finish. Mr Furr and the salesmen were amazing and all like a big family. They took very good care of me as well as after care, the truck needed an alignment and they took care of it for me from in my home home town. On top of everything, I got one hell of a deal! Great little car lot, honest, friendly and just flat out good people!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    November 10, 2016

    I never be contacted by the car dealership, I never revive e mail answer or any contact from them.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2016

    Nicest People ever! We worked with Randy and Mr. Furr himself! We bought our son a Mustang and could not be happier. Also while buying our sons car... I noticed a smart car on the lot. My grandma is 93 and has been wanting a small car with big windows. I took it to her to show it to her and she loved it, ended up purchasing the car and they were so sweet Dee the lady in the office drove all the way to my grandma's so my grandma could sign the paper work and didn't have to get out and drive across town!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 17, 2013

    I bought a Pontiac Vibe and a Ford Escape from Furr's last October (2012). Both are running great in July of 2013. Just asked for their best price and... they offered reasonable prices. No hassle, no games. These were the third and fourth vehicles I've bought form Furr's. I'll go back again. Low overhead, No Frills. Good Deal.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 3, 2012

    I tried to contact Furr Auto Sales via email regarding a particular vehicle. From what the listing said it looked to be a good deal until I read that the... vehicle threw a rod. That made it a rediculous amount and the dealer never returned a response anyway. Not a very good experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    The only vehicle we have with a "bad" engine is a 2004 Kia Sedona and it clearly states in our comment section that the engine is bad and that is why ...the price is so low.