Reviews
Write a reviewBeware once deal is signed
Purchased a car from the folks at Sunrise Motors. The front sales experience was nice. No pressure etc. Test drove the car with no issues. During purchase we asked the question, what if the car dies on the way home? The answer was we will help you all we can. Well, It died 1.5hrs into the drive home. Threw a code and went into limp mode. On Highway 80 this was not fun. Called the sales person and his first response was for me to get the car towed back to his shop on my dime and energy. If I owned this business I would have immediately contacted a towing company for this customer and got them a ride home. I looked under the hood and parts were disconnected under the beauty shield. Had to drive home 60 miles in limp mode. I then tried to get Sunrise Motors to help me but no luck. In the end it cost $200.00 at a dealer to reconnect parts and clear code. Sunrise Motors has not made any attempts to pay for this cost. Burned by the typical sales effort. Be prepared if something happens. You will be on your own.
Beware once deal is signed
Purchased a car from the folks at Sunrise Motors. The front sales experience was nice. No pressure etc. Test drove the car with no issues. During purchase we asked the question, what if the car dies on the way home? The answer was we will help you all we can. Well, It died 1.5hrs into the drive home. Threw a code and went into limp mode. On Highway 80 this was not fun. Called the sales person and his first response was for me to get the car towed back to his shop on my dime and energy. If I owned this business I would have immediately contacted a towing company for this customer and got them a ride home. I looked under the hood and parts were disconnected under the beauty shield. Had to drive home 60 miles in limp mode. I then tried to get Sunrise Motors to help me but no luck. In the end it cost $200.00 at a dealer to reconnect parts and clear code. Sunrise Motors has not made any attempts to pay for this cost. Burned by the typical sales effort. Be prepared if something happens. You will be on your own.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sunrise motors is amazing
Buying vehicle #4 they treat you right. Nice friendly employees.
Sunrise motors is amazing
Buying vehicle #4 they treat you right. Nice friendly employees.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No pressure best dealership
We felt welcome and was able to look and test drive the car we wanted without the normal hassle of buy now or else! Our salesman Jim was a really friendy and nice guy. We will do business again, when we are in need of another car.
No pressure best dealership
We felt welcome and was able to look and test drive the car we wanted without the normal hassle of buy now or else! Our salesman Jim was a really friendy and nice guy. We will do business again, when we are in need of another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Staff, Good Deals
I spent several months looking online at used Nissan Xterras until I came across one at Sunrise Motors. We worked with Robert who stayed after closing to allow us to look at the car. There was a malfunctioning sensor in the car and they fixed it first thing the next morning and had it ready to go by the evening. I would gladly recommend this dealer to others looking for used trucks or SUVs.
Great Staff, Good Deals
I spent several months looking online at used Nissan Xterras until I came across one at Sunrise Motors. We worked with Robert who stayed after closing to allow us to look at the car. There was a malfunctioning sensor in the car and they fixed it first thing the next morning and had it ready to go by the evening. I would gladly recommend this dealer to others looking for used trucks or SUVs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellant Staff and Very Fair
The staff at Sunrise was very helpful and courteous. They got me the car I wanted at a price that was more than fair!! I would definitely recommend them to my family and friends.
Excellant Staff and Very Fair
The staff at Sunrise was very helpful and courteous. They got me the car I wanted at a price that was more than fair!! I would definitely recommend them to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very friendly and helpfull
My husband went to Sunrise and spoke with Robert, he filled out and application and by the next day Robert had him in the truck hes wanted for so long, he was very helpfull with making sure they met the loan amount he could get, they even lowered the amount so it would work! My husband has been purchasing through Sunrise for the last 6 yrs and we wouldnt chose anywhere else the staff are very kind and friendly. Thank you Sunrise for helping us out!
very friendly and helpfull
My husband went to Sunrise and spoke with Robert, he filled out and application and by the next day Robert had him in the truck hes wanted for so long, he was very helpfull with making sure they met the loan amount he could get, they even lowered the amount so it would work! My husband has been purchasing through Sunrise for the last 6 yrs and we wouldnt chose anywhere else the staff are very kind and friendly. Thank you Sunrise for helping us out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick response time, courteous
I had been looking for a used car for a couple of months. Found what I wanted at a fair price. I live 80 miles away from where the car was located, so emailed a request for dealer/representative to contact me---they called within the hour. They answered all my questions, addressed any concerns I had. All in all a very pleasant experience.
Quick response time, courteous
I had been looking for a used car for a couple of months. Found what I wanted at a fair price. I live 80 miles away from where the car was located, so emailed a request for dealer/representative to contact me---they called within the hour. They answered all my questions, addressed any concerns I had. All in all a very pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase