Rountree Moore Nissan

The salesman and all who helped get me in my new nissan kicks are the best they listen to everything and was honest about everything thank you so much I love my kicks

needs to provide some sales training, ie; it's okay to tell a customer ' i don't know ' but that should be immediately followed up with ' but i'll find out'.

I am very pleased with the management of Rountree Moore Nissan and I Love my truck.

In for an oil change and out with a brand new car, our third Nissan Pathfinder, now Platinum. I had looked a month earlier and let Anthony know what I wanted and how much I only wanted to spend. The (almost) perfect car came in, and he and the finance manager got really, really, close enough for us to say yes. We had some promises we needed corrected, and they were. For the most part, it was a good experience purchasing this car. We're happy with the car and the deal.

Very friendly, knowledgeable I would like to know how $925 at 60 months is right for a $38755 car at 0 percent interest. Please let me know

Awesome they made sure I left with something and not stranded glad they figured it out so I can have a car

I drove away with what I wanted but that did not stop them from trying to upsize the vehicles. Thanks, don't ask questions unless you are willing to listen to what the customer is saying. Overall, it was a nice experience, and it didn't take all day.

Dishonest Pricing and Poor Customer Service – Long-Time Customer Let Down I’ve been doing business with this dealership for over 5 years and have completed multiple deals with them. I had even recommended them to friends and family in the past. Unfortunately, my most recent experience was so bad that I can no longer stand by those recommendations. They advertised a truck for $17,000, but when I got there, they tried to sell it to me for $19,000. By the time the final paperwork came out, the price had jumped to over $21,000. They claimed I was getting more for my trade-in, but it was clear they just inflated the truck’s price to make it look that way. When I questioned it, they dismissed my concerns with fast talk and excuses. It got even worse after the sale. I didn’t make it 5 miles or 5 minutes down the road before the check engine light came on, along with a parking sensor warning. I turned around and went straight back to the dealership. I told them the truck had issues, the price didn’t add up, and I wanted to cancel the deal. They told me that since I signed the paperwork, it was too late. They took the truck into the shop and said they’d fix it, but no one bothered to update me—no timeline, no answers, nothing. I ended up leaving the dealership without the vehicle and with a lot of frustration. Now I’m not even sure when—or if—the truck will be ready, and I can’t help but wonder whether the negative feelings created by this experience will affect any future repairs or service. After years of loyalty, I was shocked and disappointed by how I was treated. The lack of transparency, shady pricing tactics, and total disregard for customer service have completely ruined my trust. I would not recommend this dealership to anyone

This is the second vehicle I bought from Rountree-Moore Nissan in the past two years. The staff were very professional and answered all my questions. With the exception of a push to sell an extended warranty, all went well, and I was extremely satisfied with my purchase. Jayden was the saleslady who worked with me and deserves recognition for a job well done.

I was not happy with how the experience started. They came out with a bogus offer for my Chevy Equinox. An offer that no bank would even consider. It was only after I told them what the Chevy dealership offered me that they wanted to negotiate the price of my car. I also caught them in more than one bold faced lie that even my son caught. I went in to buy 2 cars and ended up only buying 1. They would not tell me what was going on with my financing just that they were working on it. I finally gave up calling about the 2nd vehicle. There is also an issue with the car I did purchase so I'm going to have to take it in for service.