Tower Auto Sales

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
55 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 9, 2019

    I found myself having to purchase a vehicle after mine blew up. Wasn't looking to spend a lot, didn't need anything fancy. I had been to several places... looking for a vehicle and I eventually returned to Tower. Bob was awesome. He listened, didn't push. He showed me what was available in my price range. let me take my time and he and Lauren ended up putting me in a great car, great price. The customer service is outstanding. Probably the only honest used car dealer out there. Would recommend to everyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 21, 2019

    Update! Tower had it towed to their friends at Prime Auto, who said there were no major problems. There were air bubbles in the power steering fluid and... a weak battery. Fixed the power steering issue, made appointment to have the battery replaced the following week. Car ran fine...for 24 hours. Then the whirring noise came back, the power steering is nearly gone and the engine is running too cool...and the car started shutting off in the middle of the road while being driven. Happened three times. The first two, it started up again. The third time, it died in the middle of a busy intersection with my toddler in the backseat and wouldn't restart. Had to pay to tow it across the street to the garage I died near. Assumed it was the battery and an easy fix. NOPE! $450 of diagnostics later (they put a tester battery in and showed me that the engine won't roll over), im being told AGAIN by a third party mechanic that they don't want to touch my vehicle because it's trashed and shouldn't have ever been sold. It needs yet another new engine, has a cracked starter housing, among other issues. In the last three weeks alone, I've spent nearly $1,000 on this vehicle, I'm completely out of money, I'm two weeks away from giving birth to #3, our family has no transportation and I STILL have a broken down car that no one will take responsibility for. The car hasn't been on the road for more than a few weeks at a time since I bought it in October! When I spoke to Bob the owner today, he recommended that I try to trade it in somewhere and get a new car! What a xxxxing joke! I left messages for several attorneys this afternoon.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • May 4, 2015

    Tower Auto Sales came highly recommended from a friend who has purchased 2 BMW's in the past. I was not looking forward to visiting another car dealership... and the associates involved. I am writing to tell you that working with Mark Biggerstaff was a breath of fresh air! He was very professional and honest in his dealings with me. I also found him to be kind, considerate and he went above and beyond to make my experience pleasant. I have not purchased a car yet but hope to before months end. I will definitely return to Tower Auto Sales. This is one dealership that does not come with an attitude. Overall, an excellent experience!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 15, 2019

    I recently life a 5 star review on google because the process and sales man was great. That changed quickly. I noticed they sold me the car with the windshield... cracked but that was the least of my concern. Pushed a warranty on me that i purchased that covered none of the problems I had when the car following the weeks after buying it. I spent hundreds of dollars trying to fix all of the issues I had before I realized the safest option was to get rid of the junk tower auto sales sold me. Never again would I EVER recommend this place.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    October 23, 2018

    We bought a car just over 4 weeks ago. We requested a couple things to be done prior to purchase. One of them was brakes, which they said they did prior... to the final sale. Now after 4 weeks the brakes started making a grinding noise. We called the dealer and they just said to call the garage that did the work for them. Went there to find they never did the back brakes. In 4 weeks brakes don't ware out that fast. There is no way they should have even passed inspection. They are fixing them, but only after we called them out on it and then had to wait for 3 hours at the garage to have them replaced. Very shady and not honest at all!!! Do not recommend.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 8, 2018

    My new Lincoln, Zsa Zsa, is awesome. She's just needs a bit of freshening up. She drives like a dream! Unbelievable sound system! Steve was my salesperson... and he seemed like a straight shooter. Not much room for negotiation,but I feel like it was a fair deal for both sides. Nice warranty options. The process went incredibly smoothly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2018

    I purchased my Yukon Denali from them with an extended warranty they said I can take wherever I want I had an issue with a caliper and they took It the... following day and had it fixed the next with just a signature from me. They are hands down great to work with from sales to service I was very happy, and would buy another vehicle from the without hesitation.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    October 9, 2017

    The buying process was fine. I asked to have some issues with my Nissan truck repaired before I bought it. They ignored my request. It had very bad exhaust... leaks and a month later had to replace wheel bearing and a tie rod. Never got any calls to see how I liked my truck. No follow up. I guess they don't care

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 6, 2017

    In and out with the car I wanted at the price I wanted. Same day delivery. Perfect service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 16, 2017

    We recently bought a car from Tower Auto Sales. We would highly recommend them. We don't live close by and Richard was very helpful. He accommodated all... our requests. He was professional and gave us important information about the car that ordinary dealerships never do. Purchasing the car from Tower Auto was a pleasant experience and would refer them to our friends. CE & VE

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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