Tower Auto Sales

I was recommended Tower auto sales and was pleasantly surprised. Lauren contacted me quickly after I filled out the application online and she was very friendly and helpful. She got me into the vehicle I was interested in and got the financing that I could afford. I would definitely return and highly recommend if anyone is looking for an awesome experience with Lauren and the team at Tower Auto Sales.

I want to tell you thank you so much for helping me God bless you

Honestly glad that I dealt with them, they made the experience easy to understand since I was constantly overthinking it and making the purchase way harder than it had to be.

A wonderful experience thanks you for your assistance for my daughter's automobile thank you for your time

fast friendly service, wide variety of cars and financing programs. the staff is helpful and knowledgeable.

Don't shop here unless you want to become best friends with your mechanic. They sell lemons. Point blank period. I bought a 2012 buick enclave from tower and in the seven months I've owned the car I've brought it to my mechanic more than seven times. It had bad brakes, a jury rigged electrical harness from the last owner, faulty speed sensors on both sides and they even sent my car to a mechanic who broke off a tool in the power steering pump and left it that way. Not to mention they said they'd fix the power steering for me but tried to use my warranty to do so. Bottom line is they have predatory selling practices and I doubt they actually inspect any cars they put on their lot. Avoid the headache and go somewhere else. You'll be glad you did.

I found myself having to purchase a vehicle after mine blew up. Wasn't looking to spend a lot, didn't need anything fancy. I had been to several places looking for a vehicle and I eventually returned to Tower. Bob was awesome. He listened, didn't push. He showed me what was available in my price range. let me take my time and he and Lauren ended up putting me in a great car, great price. The customer service is outstanding. Probably the only honest used car dealer out there. Would recommend to everyone.

Update! Tower had it towed to their friends at Prime Auto, who said there were no major problems. There were air bubbles in the power steering fluid and a weak battery. Fixed the power steering issue, made appointment to have the battery replaced the following week. Car ran fine...for 24 hours. Then the whirring noise came back, the power steering is nearly gone and the engine is running too cool...and the car started shutting off in the middle of the road while being driven. Happened three times. The first two, it started up again. The third time, it died in the middle of a busy intersection with my toddler in the backseat and wouldn't restart. Had to pay to tow it across the street to the garage I died near. Assumed it was the battery and an easy fix. NOPE! $450 of diagnostics later (they put a tester battery in and showed me that the engine won't roll over), im being told AGAIN by a third party mechanic that they don't want to touch my vehicle because it's trashed and shouldn't have ever been sold. It needs yet another new engine, has a cracked starter housing, among other issues. In the last three weeks alone, I've spent nearly $1,000 on this vehicle, I'm completely out of money, I'm two weeks away from giving birth to #3, our family has no transportation and I STILL have a broken down car that no one will take responsibility for. The car hasn't been on the road for more than a few weeks at a time since I bought it in October! When I spoke to Bob the owner today, he recommended that I try to trade it in somewhere and get a new car! What a xxxxing joke! I left messages for several attorneys this afternoon.

Was sold a terrible vehicle in September that shouldn't have ever been sold. No way it passed inspection at a reputable place. Before I even picked up the vehicle, it needed brake lines to be repaired. They supposedly did that but less than two weeks after I bought it, the brakes gave out while I was driving my kids to school. I called them, furious, and they had me bring it to another mechanic who they recommended. They said the brakes were in terrible shape and that all six lines needed replacing. Tower paid for that. Then, in November, the timing chain broke and so we replaced the entire engine and the catalytic converters. The car had less than 100,000 miles on it and the mechanic agreed that it wasn't normal to have the belt break like that with so few miles on the car. I split the bill with Tower since technically it was out of warranty (by two weeks) but they "felt bad" that the car was having these issues. The car was off the road for two weeks and I had to rent one. Now, the car is making a weird whirring noise. And takes forever to start (had to call AAA to start it today). Brought it to a new mechanic (who Tower Auto isn't buddies with). They said they can't believe the car ever passed inspection and was unsafe to drive. They showed me the underside so I could take photos and the back half of the frame is rotted away. A few spots of damage has been welded over but not really repaired properly and there are plenty of spots that are just gaping rusty holes. There are issues with the steering pump and steering column, loads of sensor malfunctions, the insides of the tires are completely worn down (meaning a likely suspension issue), ignition misfiring, and a bunch of other things. Worst of all?? After TWO major repairs, the brake lines are STILL LEAKING! I was told by this mechanic to not drive the car home because it was unsafe, especially with my children in it AND being 8 months pregnant. They advised me to call a lawyer because the car was never suitable to be sold and should never have passed a legitimate inspection. Right now, the repairs I am looking at would be upward of $4,000. After I already put almost $2,000 into it. And overpaid for it by thousands to begin with. And had to pay for rental cars and Uber rides during the lengthy repairs. I'm hoping Tower will choose to do the right thing without all the unnecessary litigation.

I recently life a 5 star review on google because the process and sales man was great. That changed quickly. I noticed they sold me the car with the windshield cracked but that was the least of my concern. Pushed a warranty on me that i purchased that covered none of the problems I had when the car following the weeks after buying it. I spent hundreds of dollars trying to fix all of the issues I had before I realized the safest option was to get rid of the junk tower auto sales sold me. Never again would I EVER recommend this place.