I recently life a 5 star review on google because the process and sales man was great. That changed quickly. I noticed they sold me the car with the windshield... cracked but that was the least of my concern. Pushed a warranty on me that i purchased that covered none of the problems I had when the car following the weeks after buying it. I spent hundreds of dollars trying to fix all of the issues I had before I realized the safest option was to get rid of the junk tower auto sales sold me. Never again would I EVER recommend this place.
We bought a car just over 4 weeks ago. We requested a couple things to be done prior to purchase. One of them was brakes, which they said they did prior... to the final sale. Now after 4 weeks the brakes started making a grinding noise. We called the dealer and they just said to call the garage that did the work for them. Went there to find they never did the back brakes. In 4 weeks brakes don't ware out that fast. There is no way they should have even passed inspection. They are fixing them, but only after we called them out on it and then had to wait for 3 hours at the garage to have them replaced. Very shady and not honest at all!!! Do not recommend.
Tower Auto Sales came highly recommended from a friend who has purchased 2 BMW's in the past. I was not looking forward to visiting another car dealership... and the associates involved. I am writing to tell you that working with Mark Biggerstaff was a breath of fresh air! He was very professional and honest in his dealings with me. I also found him to be kind, considerate and he went above and beyond to make my experience pleasant. I have not purchased a car yet but hope to before months end. I will definitely return to Tower Auto Sales. This is one dealership that does not come with an attitude. Overall, an excellent experience!
My new Lincoln, Zsa Zsa, is awesome. She's just needs a bit of freshening up. She drives like a dream! Unbelievable sound system! Steve was my salesperson... and he seemed like a straight shooter. Not much room for negotiation,but I feel like it was a fair deal for both sides. Nice warranty options. The process went incredibly smoothly.
I purchased my Yukon Denali from them with an extended warranty they said I can take wherever I want I had an issue with a caliper and they took It the... following day and had it fixed the next with just a signature from me. They are hands down great to work with from sales to service I was very happy, and would buy another vehicle from the without hesitation.
The buying process was fine. I asked to have some issues with my Nissan truck repaired before I bought it. They ignored my request. It had very bad exhaust... leaks and a month later had to replace wheel bearing and a tie rod. Never got any calls to see how I liked my truck. No follow up. I guess they don't care
In and out with the car I wanted at the price I wanted. Same day delivery. Perfect service.
We recently bought a car from Tower Auto Sales. We would highly recommend them. We don't live close by and Richard was very helpful. He accommodated all... our requests. He was professional and gave us important information about the car that ordinary dealerships never do. Purchasing the car from Tower Auto was a pleasant experience and would refer them to our friends. CE & VE
This is my second purchase with Tower Auto Sales. Transition between vehicles was smooth! Customer service was great, not pushy at all (even though I was... persistent) the salesman was fantastic! Come see Richard!
Richard and Joe were absolutely amazing, from the prompt response to my Email to making sure I had gas to get home after my purchase. When in the future... I buy a car this is where I will shop. It's hard to find good people these days especially car dealers, these 2 are tops in my book! Very grateful I appreciate you both.