Reviews
Write a reviewI bought a car hear a while back Just wanted to let peeps know everyone who's worked on it from oil change or just heard my story on how I got it says what a deal it's a good car thanks route 8 for 3 times never letting me down when I bought from you I'm so pleased with it and did I mention I live in Colorado and still called them for a car why because he sold me two great cars at deals when I lived there thanks again those at route 8 who did a great job 👍
I bought a car hear a while back Just wanted to let peeps know everyone who's worked on it from oil change or just heard my story on how I got it says what a deal it's a good car thanks route 8 for 3 times never letting me down when I bought from you I'm so pleased with it and did I mention I live in Colorado and still called them for a car why because he sold me two great cars at deals when I lived there thanks again those at route 8 who did a great job 👍
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim Kim and Doug are great people. I would recommend them to anyone. They made the buying experience great and always so friendly!! This by Far is the best car lot in the area for buying used cars.
Jim Kim and Doug are great people. I would recommend them to anyone. They made the buying experience great and always so friendly!! This by Far is the best car lot in the area for buying used cars.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service.worked with me if ever I was short on a payment .car was great .no issues The entire time.i will be shopping with them again soon .
Great customer service.worked with me if ever I was short on a payment .car was great .no issues The entire time.i will be shopping with them again soon .
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Broken car 3 days after. Needed a clutch 3 days immediately. In which we are responsible to pay. It ran on 3 out 4 pistons from immediate. They said it just sat tool long. Control arm, new motor needed less than a month of purchase. Over $2500 in repairs neeeded within less than a month of purchase. Their response is as is ... It had an inspection sticker just a month old at time of purchase. It broke down on the road after two weeks of purchase. We bought it for $4200. Kevin stated it wasn’t worth even a spark plug or an oil change before selling. Do Not Buy from Route 8 Auto. We currently have an investigation via BBB of Pennsylvania.
Broken car 3 days after. Needed a clutch 3 days immediately. In which we are responsible to pay. It ran on 3 out 4 pistons from immediate. They said it just sat tool long. Control arm, new motor needed less than a month of purchase. Over $2500 in repairs neeeded within less than a month of purchase. Their response is as is ... It had an inspection sticker just a month old at time of purchase. It broke down on the road after two weeks of purchase. We bought it for $4200. Kevin stated it wasn’t worth even a spark plug or an oil change before selling. Do Not Buy from Route 8 Auto. We currently have an investigation via BBB of Pennsylvania.
- Customer service
- 1.0
- Buying process
- 3.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place easy deals. I am surprised how easy it is to purchase. Great selection too! Worth the drive, near or far! Go see them!
Great place easy deals. I am surprised how easy it is to purchase. Great selection too! Worth the drive, near or far! Go see them!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best place around. Honest and friendly. I see most bad reviews were posted on the same day seems strange??? Never felt that way ever. You get more for your money there than anywhere else.
Best place around. Honest and friendly. I see most bad reviews were posted on the same day seems strange??? Never felt that way ever. You get more for your money there than anywhere else.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We have bought 4 cars there. They had been really good cars. I recommend them to everyone. I don't go anywhere else and they finance too. They're friendly and honest and always asked me to check the car out at my mechanic.
We have bought 4 cars there. They had been really good cars. I recommend them to everyone. I don't go anywhere else and they finance too. They're friendly and honest and always asked me to check the car out at my mechanic.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone, please contact the Pennsylvania Attorney Generals office or attorney Mathew Parsons in Franklin I have. Multiple people have the same negative situation with the business.
Everyone, please contact the Pennsylvania Attorney Generals office or attorney Mathew Parsons in Franklin I have. Multiple people have the same negative situation with the business.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
im just giving u a heads up if u bought a car from route 8 be carefull we had a truck through them and had to put over 4,500 in repairs that should have been covered under warrinty the drive shaft literly fell out while driving and when the motor blew they would not help and they were told from the 2nd day we got it something was wrong with the motor and we had payed everypayment on time and had it half payed off so we told them to come get now they are thhreating to sue us after they said they repopoed it
im just giving u a heads up if u bought a car from route 8 be carefull we had a truck through them and had to put over 4,500 in repairs that should have been covered under warrinty the drive shaft literly fell out while driving and when the motor blew they would not help and they were told from the 2nd day we got it something was wrong with the motor and we had payed everypayment on time and had it half payed off so we told them to come get now they are thhreating to sue us after they said they repopoed it
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I cannot begin to express how horrible this company is. I first almost didn’t buy a car because I thought the dealer Andrew, was a bit of a jerk. However my girlfriend found a car she liked so we bought it. A few short weeks after buying this Jeep, the transmission went out. We had the Jeep towed to the dealership, which we had to pay out of pocket for. After 3 days of not hearing anything we called, and he said the whole transmission was shot, a new one needs ordered. It’s now been 2 weeks today, with no Jeep still. Everytime we call we get “it’ll be a couple more days, it’s on the rack now” then a couple days go by, and we still get “the part took a week to come in, it’s on the rack now” His customer service is less than pleasant, and I’m left wondering how long until our car is finally finished?
I cannot begin to express how horrible this company is. I first almost didn’t buy a car because I thought the dealer Andrew, was a bit of a jerk. However my girlfriend found a car she liked so we bought it. A few short weeks after buying this Jeep, the transmission went out. We had the Jeep towed to the dealership, which we had to pay out of pocket for. After 3 days of not hearing anything we called, and he said the whole transmission was shot, a new one needs ordered. It’s now been 2 weeks today, with no Jeep still. Everytime we call we get “it’ll be a couple more days, it’s on the rack now” then a couple days go by, and we still get “the part took a week to come in, it’s on the rack now” His customer service is less than pleasant, and I’m left wondering how long until our car is finally finished?
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase