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Ken Ganley Chevrolet of Aurora

(566 reviews)
Visit Ken Ganley Chevrolet of Aurora
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
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2019 consumer dealer award

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New (330) 954-3736 (330) 954-3736
Used (330) 954-3852 (330) 954-3852
Service (330) 954-3844 (330) 954-3844

Inventory

See all 122 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2019.
Ganley Chevrolet of Aurora serving Cleveland Aurora Solon Lake County and Portage Summit and Geauga Counties! We are proud to be an automotive leader in our community. Since opening our doors Ganley Chevrolet of Aurora has maintained a solid commitment to you our customers offering the widest selection of Chevrolet vehicles and ease of purchase. #yourhometowndealer
Your Hometown Dealer

Service center

Phone number (330) 954-3844

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Chevrolet of Aurora from DealerRater.

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I had heard ggod things about Ganley Chevy in Aurora from

I had heard ggod things about Ganley Chevy in Aurora from several people. So, today I took my bosses 2024 Eqinox in to investigate a cabin vibration/buzzing noise that was distracting her. I heard it too while riding with her and we were both stumped about what it could be. For sure it had to be a loose panel or some type of fitting. Well, thanks to Service Duty Manager, Rob, the issue was resolved very quickly. During the test drive with him, he reached up to the eyeglass holder and pulled out a pair of sunglasses. Thde buzzing stopped instantly. Feeling quite embarassed, I sheepishly thanked Rob. He made me feel better by saying he learns his craft every day and dont feel embarassed. Hde drove me back to the dealership and had my car washed. No waiting, no service fees, no red tape. Just a smile and salutation for a good rest of my day. That's the kind of service that tends to fall by the wayside with corportate America. Well done Rob. THANK YOU! JIm Entsminger Cleveland, Ohio.

I had heard ggod things about Ganley Chevy in Aurora from

I had heard ggod things about Ganley Chevy in Aurora from several people. So, today I took my bosses 2024 Eqinox in to investigate a cabin vibration/buzzing noise that was distracting her. I heard it too while riding with her and we were both stumped about what it could be. For sure it had to be a loose panel or some type of fitting. Well, thanks to Service Duty Manager, Rob, the issue was resolved very quickly. During the test drive with him, he reached up to the eyeglass holder and pulled out a pair of sunglasses. Thde buzzing stopped instantly. Feeling quite embarassed, I sheepishly thanked Rob. He made me feel better by saying he learns his craft every day and dont feel embarassed. Hde drove me back to the dealership and had my car washed. No waiting, no service fees, no red tape. Just a smile and salutation for a good rest of my day. That's the kind of service that tends to fall by the wayside with corportate America. Well done Rob. THANK YOU! JIm Entsminger Cleveland, Ohio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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I really like this dealer they worked with me and got

I really like this dealer they worked with me and got the job done the next time I'm in the market I will go there first Mike layham was the best

I really like this dealer they worked with me and got

I really like this dealer they worked with me and got the job done the next time I'm in the market I will go there first Mike layham was the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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Great people.

Great people. I'm in the process of deciding which vehicle I want to purchase. You could do none worse.

Great people.

Great people. I'm in the process of deciding which vehicle I want to purchase. You could do none worse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Hello Alfred, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet of Aurora! We are always more than happy to assist you if anything else comes up. Take care!

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This is the ultimate bait and switch dealer, filled out

This is the ultimate bait and switch dealer, filled out my info on their system, was given an offer of $44,066 for my trade, once actually working with them the offer went to $33,000, for a mint condition Camaro SS Convertible. What a joke of a dealer

This is the ultimate bait and switch dealer, filled out

This is the ultimate bait and switch dealer, filled out my info on their system, was given an offer of $44,066 for my trade, once actually working with them the offer went to $33,000, for a mint condition Camaro SS Convertible. What a joke of a dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Nate, thank you for your feedback. We are sorry that your experience at Ganley Chevrolet of Aurora did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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They lied to me about helping me get a car because of my

They lied to me about helping me get a car because of my credit score

They lied to me about helping me get a car because of my

They lied to me about helping me get a car because of my credit score

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, thank you for your feedback. We are sorry that your experience at Ganley Chevrolet of Aurora did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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I have had dealings with this dealership before.

I have had dealings with this dealership before. They are a great group of people.

I have had dealings with this dealership before.

I have had dealings with this dealership before. They are a great group of people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Hi Alfred, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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My Buying experience

Everyone was friendly and courteous. We weren't rushed and took the time to answer any questions we had and asked multiple times if we had any questions. Our team member Joe Z went above and beyond for us. He was AMAZING with our daughter, making sure she felt that she was part of our buying process. He even shared his snacks with her lol she had mentioned she was getting hungry (we were there around 5pm) so he was quick to go get drinks and snacks. We are THANKFUL for Joe Z. Our daughter walked away with a "new friend"

My Buying experience

Everyone was friendly and courteous. We weren't rushed and took the time to answer any questions we had and asked multiple times if we had any questions. Our team member Joe Z went above and beyond for us. He was AMAZING with our daughter, making sure she felt that she was part of our buying process. He even shared his snacks with her lol she had mentioned she was getting hungry (we were there around 5pm) so he was quick to go get drinks and snacks. We are THANKFUL for Joe Z. Our daughter walked away with a "new friend"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet of Aurora! We are always more than happy to assist you if anything else comes up. Take care!

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Oil change

Josh and Lindsey were so nice and awesome They even recommended some additional things to look Add-on my car for future reference They even printed out information on tires and will price match

Oil change

Josh and Lindsey were so nice and awesome They even recommended some additional things to look Add-on my car for future reference They even printed out information on tires and will price match

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet of Aurora! Please let us know if there is anything else we can do for you; we are more than happy to help!

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We’ll run business

No high pressure tactics. Knowledgeable! Service department always helpful and friendly. Have bought 6 vehicles during the past 8 yearr and have been happy with all aspects of the dealership.

We’ll run business

No high pressure tactics. Knowledgeable! Service department always helpful and friendly. Have bought 6 vehicles during the past 8 yearr and have been happy with all aspects of the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Andy, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Silverado

Great service from Giuseppe. The buying process was quick and painless. I would definitely recommend this dealership to anybody looking for a truck. Thanks Ganley.

Silverado

Great service from Giuseppe. The buying process was quick and painless. I would definitely recommend this dealership to anybody looking for a truck. Thanks Ganley.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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