Vista Auto Sales

I strongly recommend not coming here. I was helping my mom get a truck and it didn’t make it home. They said it was just the keys and they would take care of it if we “used their guy” who took almost 2 weeks to come check it out and he immediately said it wasn’t anything he could do. So then we took it to the dealership, who said we had to have the engine control module replaced, not a new key. So we paid the $1400 and then I called Derrick to see if we can bring it back, we hadn’t driven it more than 15 miles. He said no that’s not how they work. So cool, just be aware they sell junk cars and have no regard for a customers safety or satisfaction.

Went in an test drove a 25yr old diesel the front end was all over the place an?the alignment was way off the tranny had issues an i was going to sell them my truck that was 5yrs old no issues I payed 40k for my truck an the Kelly blue book is about $17000 the tried to offer me $8000 I think not Ive known that family for over 40 yrs an you think they would had treated me a bit better when it came to the price of my vhecial but thier in it to win it not me so I got a reasonable offer from a dealer in lynnwood an a better truck. So seeeeeee ya

Went in and found a car that was just traded in. Had new tires and the inside still needed to be cleaned but we bought because everything else was in our range. Picked car up a few days later after cleaning. Super happy. Still am happy. But after a month of driving noticed the car was sliding. Checked the tires (that we didn’t notice on pickup) had been changed. So when I bought the car with new tires, I actually got low tred tires on pick up. The car yes was as expected. But I would not think a company to do people like this with the tires I chose it with new tires. So now I am purchasing a new set because of course I didn’t notice once pulling off lot. So just be careful. The people were nice enough and it went smoothly. Until.. the new tires were removed and we didn’t think to check before leaving. On a single moms salary this is a huge hit. Especially during covid-19 shut down and not able to work. I recommend because of service and price... but watch and be careful.

DO NOT SHOP HERE! I purchased a 2007 Toyota Prius from here and had the worst experience ever. The gentlemen who runs the place was very rude and didn’t seem to want my business. As well, when when I was trying to leave the lot with the car, IT WOULDNT START. After a week or so, I realized that he had switched the cars than the one that i test drove. Many of the compartments were broken but couldn’t prove that it wasn’t my own doing. Lastly, he charged me for the down payment but also added it to my loan. This caused my loan to go up around an extra 1,200. Avoid this place if you can. I don’t want anyone else to have the same experience as me.

What kind of business doesn't tell you about a car. Oh yeah Vista Auto sales this dealership hides from telling that maybe that car you want to buy will very soon after show check engine light, I try to fix it twice okay it didn't work ..... Later a couple months longer the brakes go out. ... Not only did they hide that but the color on one side of the car I noticed a week later and I was like this thing had to be in accident because when I went to the car wash, after my paint dried up the right side doors and front side bumper were flat color. I also feel as if the transmission isn't flowing anymore but jerking ...... Guys it's only been 4.3months since I've owned this car and still have a check engine light after numerous attempts to repair

2006 Highlander: Although I appreciate Rob's decision to stay late to try to sell me a hunk of junk, I especially liked that he had the car started when I arrived. More specifically, he had to jump it just to get started. I can hardly fault him for the misc toys left in the vehicle from the previous owner (4 months ago). He tried to get me to test drive a vehicle with no gas (literally on E) and when I turned the car off to go tell him that I'm not even going to make it down the street, he told me "oh, you still have plenty left in there." So, I told him I did not want to drive it, and it wouldn't start back up anyway, as which point he offered to jump it again for me (such a gentleman). Also, I feel like the overall condition of the vehicle was misrepresented in the ad, I was very disappointed. I would not buy this vehicle from him, nor any other vehicle on the lot. I do not recommend this dealership. Also, they have 2 locations, Lakewood and Tacoma, although this highlander was at the Lakew location, I wouldn't trust the other dealership either.

Robert was very helpful, friendly, patient as I looked very detailed at a few of his cars. Very laid back and not pushy.

First hubby and I drove to the Vista car lot at 11102 Pac Hwy SW as the ad here on cars.com said this was where the vehicle we were interested in looking at was parked. The sales rep there Kevin kindly informed us that this car was at the other store just up Pac Hwy but he showed us a few vehicles on that site in our mileage and price range before we left. Once at the location on South Tacoma Way Jeb was our salesman. We were never pressured and he was informative. In the end after driving the car we came to look at we decided a second car on the lot might be more what we wanted. About an hour later we were signing papers on our new 08 Hyundai. The only snafu at all was that I was not able to just pull up our insurance info on the app as I was told I could (lol!) The stress was on me, though, but Jeb was even helpful in handling that. He even printed out copies of our proof of insurance for us right there once we got that figured out! All in all it was a super shopping experience. I highly recommend Vista (and Jeb!)

My partner and I came to Auto Vista Sales with the intention of looking at a 2012 Ford Fusion. Jeb was very upfront with details about the car, and the accident it had been in and repairs it had required. The sale never felt pushy, he was very helpful with all our questions and we ended up leaving with the car which we loved very much. Unfortunately we lost it 5 months later due to hitting a deer on the freeway, but I've been monitoring their selection and would happily return here to get a new car once we've decided what we want to do.

We were looking for a decent used car for our family and I found a Dodge Journey worth looking at here. Jeb was very quick to respond and get an application in process. We drove about an hour to see this car and had a mechanic take a look during our test drive time. The mechanic pointed out a few red flags and said unless they dropped the price it wasn't worth it because we would need to drop $2-3k right off the bat. We talked to Jeb about wiggle room in the down payment or loan total and he wouldn't budge....or rather he said he couldn't. We passed on that car and the next day found a different car at this same lot that we were interested. Jeb flat out said he didn't like the new car and offered to drop the down payment on the first car we found. We immediately lost trust in him and his company, where was the wiggle room the day before? Why on Earth would you even be selling a car you don't like/trust? Terrible. We found a great Dodge Journey elsewhere with excellent customer service, a better price with way lower interest rate, and I'm so glad we didn't buy from Vista!