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1st Choice Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (124 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 1st Choice Auto from DealerRater.

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THRY ARE A JOKE!!!!! I EMAILED SEVERAL DAYS ABOUT A MERCURY G MARQUIS, THEY RESONDED AT A SNAILS PACE INITIALY AND THEN NOTHING? I THEN SAW THEY SOLD IT! WHAT A JOKE AND OPPURTUNIST DEALERSHIP! EAT A BAG OF CARS D!

THRY ARE A JOKE!!!!! I EMAILED SEVERAL DAYS ABOUT A MERCURY G MARQUIS, THEY RESONDED AT A SNAILS PACE INITIALY AND THEN NOTHING? I THEN SAW THEY SOLD IT! WHAT A JOKE AND OPPURTUNIST DEALERSHIP! EAT A BAG OF CARS D!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No hassle, vey expeditious, no pressure, very accommodating, good customer service, I would recommend to anybody.

No hassle, vey expeditious, no pressure, very accommodating, good customer service, I would recommend to anybody.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This dealer is the best car buying experience I have ever had in my entire life.

This dealer is the best car buying experience I have ever had in my entire life.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Looked at a crv said it was free from accidents from the carfax report it was obvious it was damaged on the side you could tell from the poor repair job on the door

Looked at a crv said it was free from accidents from the carfax report it was obvious it was damaged on the side you could tell from the poor repair job on the door

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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This was honestly the best sales experience I have had in many years. Mike answered every question we had and made us feel confident in the car we were looking at. The sale itself was fast and efficient and we completed the deal withing minutes. I would definitely recommend Mike and 1st choice if anyone is looking for a vehicle. We will look to them next time we need a vehicle. Thank-you Mike.

This was honestly the best sales experience I have had in many years. Mike answered every question we had and made us feel confident in the car we were looking at. The sale itself was fast and efficient and we completed the deal withing minutes. I would definitely recommend Mike and 1st choice if anyone is looking for a vehicle. We will look to them next time we need a vehicle. Thank-you Mike.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer had the car I wanted. Price was fair. I on.y complaint: No need for the $399 document preparation fee - - obvious penny catching

Dealer had the car I wanted. Price was fair. I on.y complaint: No need for the $399 document preparation fee - - obvious penny catching

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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"Friendly" people at dealership, but thats pretty much where the good ends. Bait and switch type of sales. Signs inside the office state explicitly "NO GUARANTEE FOR MD AND DC INSPECTIONS" despite it being stated in every one of their online sales. Salesman pulled up a screen quickly that stated they bought the car I was looking at for $8.5k then tried to tell me that they were making just 500$ off the sale. Car would absolutely not pass MD inspection with mechanical issues and windows not working properly. Salesman said they could do 100$ off and not "guarantee" the car would pass inspection or pay the full $12,990 price. So buyers beware, this is the exact type of used car salesman you've been warned about.

"Friendly" people at dealership, but thats pretty much where the good ends. Bait and switch type of sales. Signs inside the office state explicitly "NO GUARANTEE FOR MD AND DC INSPECTIONS" despite it being stated in every one of their online sales. Salesman pulled up a screen quickly that stated they bought the car I was looking at for $8.5k then tried to tell me that they were making just 500$ off the sale. Car would absolutely not pass MD inspection with mechanical issues and windows not working properly. Salesman said they could do 100$ off and not "guarantee" the car would pass inspection or pay the full $12,990 price. So buyers beware, this is the exact type of used car salesman you've been warned about.

Rating breakdown (out of 5):
Customer service
3.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I bought my first car from here and I am loving it. The customer service was excellent. It is a small local dealership and everyone is very friendly. Thanks so much. Monia

I bought my first car from here and I am loving it. The customer service was excellent. It is a small local dealership and everyone is very friendly. Thanks so much. Monia

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Eddie was very kind and professional, I greatly appreciate his excellent customer service and professionalism.

Eddie was very kind and professional, I greatly appreciate his excellent customer service and professionalism.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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We searched all over Northern Virginia for a reliable used car for our college aged daughter. From the scary fly-by-night warehouse dealers in Chantilly to a dealer in Alexandria selling a car that had obviously been in an accident as a 0 accident vehicle. Eddie and the team at 1st Choice Auto were a breath of fresh air. It's a small team, not competing with each other, with a solid lot of inventory, and a focus on helping their customers find a vehicle. They engaged us in dialogue to understand what we were looking for, recommended a couple vehicles on the lot, then took us out to see their entire inventory. We found a great Toyota Rav-4 with some bumper damage. Eddie got the rear left bumper fixed and painted! Price was fair and process was well oiled. I will come here first to purchase my next used vehicle.

We searched all over Northern Virginia for a reliable used car for our college aged daughter. From the scary fly-by-night warehouse dealers in Chantilly to a dealer in Alexandria selling a car that had obviously been in an accident as a 0 accident vehicle. Eddie and the team at 1st Choice Auto were a breath of fresh air. It's a small team, not competing with each other, with a solid lot of inventory, and a focus on helping their customers find a vehicle. They engaged us in dialogue to understand what we were looking for, recommended a couple vehicles on the lot, then took us out to see their entire inventory. We found a great Toyota Rav-4 with some bumper damage. Eddie got the rear left bumper fixed and painted! Price was fair and process was well oiled. I will come here first to purchase my next used vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
4.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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