Reviews
Always first class service.
Always first class service. Service bay immaculate. Service techs are ready to log in work order so repairs can be completed.
Always first class service.
Always first class service. Service bay immaculate. Service techs are ready to log in work order so repairs can be completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Moritz Kia really impressed us from the very first call
Moritz Kia really impressed us from the very first call with Kyle (our very knowledgeable salesperson) to a phone discussion with Nate (the Pre-owned Director) to work out our numbers, to a warm onsite greeting and test drive, then a visit with Danny (in F&I) and driving home in our Telluride! Everything was perfect. One return trip to reboot the info system and we were back on the road! We truly felt the Moritz family values through every step, and now we feel part of the Moritz family for life! This should be the pleasant experience everyone has when purchasing a vehicle. While there at the dealership we met several other couples who had all had a similar great experience and they all felt the same way about Moritz Kia and the Moritz family... and they all bought Tellurides! Great experiences all around! We love this place and highly recommend Moritz Kia to everyone!
Moritz Kia really impressed us from the very first call
Moritz Kia really impressed us from the very first call with Kyle (our very knowledgeable salesperson) to a phone discussion with Nate (the Pre-owned Director) to work out our numbers, to a warm onsite greeting and test drive, then a visit with Danny (in F&I) and driving home in our Telluride! Everything was perfect. One return trip to reboot the info system and we were back on the road! We truly felt the Moritz family values through every step, and now we feel part of the Moritz family for life! This should be the pleasant experience everyone has when purchasing a vehicle. While there at the dealership we met several other couples who had all had a similar great experience and they all felt the same way about Moritz Kia and the Moritz family... and they all bought Tellurides! Great experiences all around! We love this place and highly recommend Moritz Kia to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daniel kept me informed with my vehicle.
Daniel kept me informed with my vehicle. Always a great service with them and never had any issues!
Daniel kept me informed with my vehicle.
Daniel kept me informed with my vehicle. Always a great service with them and never had any issues!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I've purchased multiple new vehicles from various
I've purchased multiple new vehicles from various manufacturers, Honda, Chevy, and now Kia. Moritz Kia in Hurst was the best experience I've ever had purchasing a new vehicle. Don't waste your time, go see Erick Diaz!
I've purchased multiple new vehicles from various
I've purchased multiple new vehicles from various manufacturers, Honda, Chevy, and now Kia. Moritz Kia in Hurst was the best experience I've ever had purchasing a new vehicle. Don't waste your time, go see Erick Diaz!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This was the most pleasant experience I've ever had in
This was the most pleasant experience I've ever had in the purchasing of a vehicle! Demetrius Chambers is the absolute best! His professionalism is top notch. He is the one I will always recommend to family and friends in the market for a new vehicle.
This was the most pleasant experience I've ever had in
This was the most pleasant experience I've ever had in the purchasing of a vehicle! Demetrius Chambers is the absolute best! His professionalism is top notch. He is the one I will always recommend to family and friends in the market for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I love using Moritz Kia.
I love using Moritz Kia. They are always so nice whenever I come in to get my car serviced.
I love using Moritz Kia.
I love using Moritz Kia. They are always so nice whenever I come in to get my car serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Octavio and Jonathan were professional and thorough.
Octavio and Jonathan were professional and thorough. They made my car purchase an easy and enjoyable experience! Moritz Kia has been consistent in their quality of customer care!
Octavio and Jonathan were professional and thorough.
Octavio and Jonathan were professional and thorough. They made my car purchase an easy and enjoyable experience! Moritz Kia has been consistent in their quality of customer care!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick repair on my Kia Optima, very helpful And
Quick repair on my Kia Optima, very helpful And professional service Dept. great work thanks.
Quick repair on my Kia Optima, very helpful And
Quick repair on my Kia Optima, very helpful And professional service Dept. great work thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My car was sent in for service due to a recall on a part
My car was sent in for service due to a recall on a part of the engine which directly affected me because my car wouldn’t work due to this issue. My car was sent to the service center on August 28th and I didn’t receive it back until October 29th. No communication was shared until about 1-2 weeks before the car was returned though myself and the management of my dealership constantly checked for updates we kept getting told to wait 2 weeks. I only received updates because I finally reached someone who cared and followed up as promised. 2 months without the car I pay for is completely unreasonable and I’m very disappointed with the service I received especially knowing other Kia owners who got the same issue fixed within days.
My car was sent in for service due to a recall on a part
My car was sent in for service due to a recall on a part of the engine which directly affected me because my car wouldn’t work due to this issue. My car was sent to the service center on August 28th and I didn’t receive it back until October 29th. No communication was shared until about 1-2 weeks before the car was returned though myself and the management of my dealership constantly checked for updates we kept getting told to wait 2 weeks. I only received updates because I finally reached someone who cared and followed up as promised. 2 months without the car I pay for is completely unreasonable and I’m very disappointed with the service I received especially knowing other Kia owners who got the same issue fixed within days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service will recommend to all family and
Great customer service will recommend to all family and friends Friendly and caring of all your needs
Great customer service will recommend to all family and
Great customer service will recommend to all family and friends Friendly and caring of all your needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase