Baron Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)
195 River St, West Springfield, MA 01089

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Expierence

March 24, 2021
By CeCe from East Hartford

They got me the car I wanted and it was ready to go day of pickup. It looked shiny and new like a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a lemon

May 30, 2017
By Ron from Chicopee mass

I bought a Ford F-150 from this place, 15 days after the lemon law warranty my transmission and motor blew

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent!!!!!

February 9, 2016
By bassplayer from Northeast CT

Great selection of cars, and they will do whatever it takes to get you into one! I had a credit issue and they didn't treat me like a second-class citizen like other places I went to did. While other places never even called me back after I filled out an online form, Barons had me in a fantastic vehicle in no time at all. I appreciated the all-around great service. They go the extra mile!!!!! (No pun intended! ; )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Willing To Work A Good Deal!

May 20, 2013
By Caddyann from Hartford,Ct.

They were wonderful,honest and helpfull! I needed a few changes to seal the deal and they fixed the issue 100% . I bought a car there and traded mine in and I couldnt be more happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks!

Horrible business

March 19, 2013
By Author from Palmer

Never would I recommend this place I've heard from many different people that have purchased or almost purchased cars from here that they don't care if you have put down payment on the vehcical you are looking at purchasing they will sell if from underneath you if receiver big enough offer and will never contact you and tell you your vehicle has been sold. Very poor aspect of this place

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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