Reviews
I would highly recommend Ryan…very personable as well as...
I would highly recommend Ryan…very personable as well as knowledgeable about the vehicles. I will be recommending him to a friend of mine that is in the market for a new vehicle!!
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Ryan did a fantastic job and is great asset to Royal!...
Ryan did a fantastic job and is great asset to Royal! This is our second car purchase with Ryan and he has done a great job each time!
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Ryan was a great person to deal with on the purchase of...
Ryan was a great person to deal with on the purchase of my new car. He handled all the paperwork and made the purchase easy. He was also just a pleasant person to deal with. I would recommend him to anyone looking to buy a car.
We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Brian made this experience easy! He was patient,...
Brian made this experience easy! He was patient, responsive, answered all my questions, followed up and delivered the car to me. Best experience buying a car.
Hi Sarah and thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Royal Cadillac/Buick is an awesome Tucson auto...
Royal Cadillac/Buick is an awesome Tucson auto dealership. I was in there just for a quick oil service on my XT5 when salesman Scott & I struck up a conversation in the customer lounge. I had no intention of a car purchase until Scott showed me the newly designed 2021 Buick Envision Avenir. We took it for a spin and I was quite impressed by the style, handling and ride quality of the vehicle. I said that my wife was happy with her 2018 Chevy Equinox and was not looking for a new vehicle either. However, I told Scott that I’d bring her down to take a look and a test ride. We’ll she took it for a test ride and the wife liked it, but only would consider a purchase if we got a fair trade-in offer on the Equinox and that we’d think about it over the weekend. Surprisingly, the dealership allowed us to take the vehicle home for a weekend trial/test ride by ourselves. In short, we returned the vehicle Monday and made the purchase on the vehicle. They gave us a fair trade-in and we’re happy with our purchase. Scott was polite, professional, “no pressure” salesman during the entire process. The traditional gift received after closing the sale is a really nice touch too!
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Brian was fantastuc. Very friendly and greeted with a...
Brian was fantastuc. Very friendly and greeted with a smile. He answered all communication in a timely manner. Was upfront and honest and answered all questions.
Thank you for writing about your visit with us! I am happy to hear that Brian was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Went in for an oil change, and walked out with a new...
Went in for an oil change, and walked out with a new Denali. Loved working with Julio. Great service, very friendly! Julio is a keeper. He absolutely loves his job, and it shows!
Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com
The Royal Dealership family is always pleasurable to do...
The Royal Dealership family is always pleasurable to do business with. Roger Sleby, my salesman was stellar. Patient with test drives and questions. The best!
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
We worked with Jason Wilson to order a new Escalade and...
We worked with Jason Wilson to order a new Escalade and he truly made it an easy and enjoyable experience. He was kind, professional, patient (with our million and one questions) and knowledgeable. He made the trade in process extremely easy, too! We have nothing but wonderful things to say in regards to our experience with Jason. We would recommend him to our family and friends.
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Our experience with Royal Cadillac was excellent. Go see...
Our experience with Royal Cadillac was excellent. Go see Julio Olivas. He was always polite, attentive, responsive, and worked hard for us. Julio and Dan really helped us. Ultimately, we went with Royal because they were very straightforward and offered a great warranty!
Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com