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Royal Buick GMC Cadillac

(1,861 reviews)
Visit Royal Buick GMC Cadillac
Sales hours: 8:00am to 7:30pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–7:30pm 7:00am–5:30pm
Tuesday 8:00am–7:30pm 7:00am–5:30pm
Wednesday 8:00am–7:30pm 7:00am–5:30pm
Thursday 8:00am–7:30pm 7:00am–5:30pm
Friday 8:00am–7:30pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 15 awards
2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

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New (866) 748-5550 (866) 748-5550
Used (888) 227-6117 (888) 227-6117
Service (888) 881-6601 (888) 881-6601

Inventory

See all 565 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2009.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Come see us today!
Part of the Royal Automotive Group - The Dealership that's Different!

Service center

Phone number (888) 881-6601

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,861 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Buick GMC Cadillac from DealerRater.

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It’s has been a little over a year since I bought a car

It’s has been a little over a year since I bought a car from Royal but their sales and service team has always delivered. Andres asked if I would leave a review a while ago and kept meaning to. Also wanted to recognize their service team for always going above and beyond.

It’s has been a little over a year since I bought a car

It’s has been a little over a year since I bought a car from Royal but their sales and service team has always delivered. Andres asked if I would leave a review a while ago and kept meaning to. Also wanted to recognize their service team for always going above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review, Lu! We truly appreciate your support for Royal Buick GMC Cadillac and are thrilled to hear that both our sales and service teams have consistently delivered for you. We'll be sure to pass along your kind words to everyone, especially Andres. We look forward to serving you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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didn’t buy the car but the sales person treated with

didn’t buy the car but the sales person treated with respect and showed all features on the Cadi; he was out in the sun trying to move cars and find the one I ca,em I’m to look at so I wanted to give him him kudos for at least taking the time. The sales person kept in touch w me. I told him we bought somewhere else but he asked if I would leave a review anway

didn’t buy the car but the sales person treated with

didn’t buy the car but the sales person treated with respect and showed all features on the Cadi; he was out in the sun trying to move cars and find the one I ca,em I’m to look at so I wanted to give him him kudos for at least taking the time. The sales person kept in touch w me. I told him we bought somewhere else but he asked if I would leave a review anway

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! I'm glad to hear that our sales team treated you with respect and took the time to show you the features of the Cadillac, even though you chose to buy elsewhere. We appreciate your acknowledgment of their efforts and are grateful for your willingness to leave a review. If you ever consider Royal Buick GMC Cadillac in the future, we’d love to assist you again. Have a great day! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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Andy help my family get into the perfect vehicle after a

Andy help my family get into the perfect vehicle after a long search! We looked at many dealerships around town and even went as far as visiting Phoenix. I stopped into the dealership one evening and you could tell they were going to close shop soon. Andy greeted me with a smile, he was happy to assist me. He was very confident and knowledgeable. After I left that evening, he kept in contact with me throughout my search until I decided to come back and test drive with the family. He stood out to me out of all of my interactions across town and I’m so glad we chose to do business here. Thank you!

Andy help my family get into the perfect vehicle after a

Andy help my family get into the perfect vehicle after a long search! We looked at many dealerships around town and even went as far as visiting Phoenix. I stopped into the dealership one evening and you could tell they were going to close shop soon. Andy greeted me with a smile, he was happy to assist me. He was very confident and knowledgeable. After I left that evening, he kept in contact with me throughout my search until I decided to come back and test drive with the family. He stood out to me out of all of my interactions across town and I’m so glad we chose to do business here. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We truly appreciate your kind words about Andy and are thrilled to hear that he helped your family find the perfect vehicle after such an extensive search. It means a lot to us that you chose Royal Buick GMC Cadillac, and we’re glad to have made a lasting impression during your visits. Thank you for your trust, and we look forward to seeing you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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Thank you Andy V for helping Mike with his purchase.

Thank you Andy V for helping Mike with his purchase. He had so many great things to say about how patient and friendly you are. We will continue to send people your way, God bless.

Thank you Andy V for helping Mike with his purchase.

Thank you Andy V for helping Mike with his purchase. He had so many great things to say about how patient and friendly you are. We will continue to send people your way, God bless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We appreciate your kind words about Andy and are thrilled to hear that Mike had such a positive experience during his purchase. At Royal Buick GMC Cadillac, we strive to provide exceptional service, and it's always great to receive feedback like yours. We look forward to welcoming more customers from you in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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Very clean dealership with courteous and friendly staff.

Very clean dealership with courteous and friendly staff. Good selection of new and used vehicles.

Very clean dealership with courteous and friendly staff.

Very clean dealership with courteous and friendly staff. Good selection of new and used vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We appreciate your kind words about Royal Buick GMC Cadillac and our friendly staff. It's great to hear you enjoyed our clean dealership and selection of vehicles. We look forward to seeing you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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Just wanted to take some time to thank Andy for making

Just wanted to take some time to thank Andy for making the purchase of the vehicle I was looking for easy. He delivered on everything he promised. I highly recommend you stop by to see him.

Just wanted to take some time to thank Andy for making

Just wanted to take some time to thank Andy for making the purchase of the vehicle I was looking for easy. He delivered on everything he promised. I highly recommend you stop by to see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Andy and Royal Buick GMC Cadillac. It’s wonderful to hear that he made your vehicle purchase easy and delivered on his promises. We look forward to welcoming you back anytime and hope you enjoy your new vehicle! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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Sent my Family to Andy Villa and he made the entire

Sent my Family to Andy Villa and he made the entire car-buying process smooth, honest, and stress-free. He was knowledgeable, professional, and genuinely cared about finding the right fit for us. No pressure, just great service and a fair deal. Highly recommend asking for Andy if you’re shopping at Royal Buick GMC!

Sent my Family to Andy Villa and he made the entire

Sent my Family to Andy Villa and he made the entire car-buying process smooth, honest, and stress-free. He was knowledgeable, professional, and genuinely cared about finding the right fit for us. No pressure, just great service and a fair deal. Highly recommend asking for Andy if you’re shopping at Royal Buick GMC!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Blake! We're thrilled to hear that Andy provided you and your family with such a smooth and stress-free car-buying experience at Royal Buick GMC Cadillac. Our team strives to offer great service, and it's fantastic to know that Andy's knowledge and professionalism made a positive impact. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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Andy was great!

Andy was great! Him and his team really worked with me to get me to the price point i was looking for and we made it! He was very knowledgeable and kind. Glad i decided to come here! Thank you!

Andy was great!

Andy was great! Him and his team really worked with me to get me to the price point i was looking for and we made it! He was very knowledgeable and kind. Glad i decided to come here! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Avery! We're thrilled to hear that you had a positive experience with our team at Royal Buick GMC Cadillac and that we could help you reach your desired price point. Your kind words about Andy's knowledge and kindness are truly appreciated. We look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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Andy was amazing helped my mom out with her vehicle.

Andy was amazing helped my mom out with her vehicle. Would refer him to everyone!

Andy was amazing helped my mom out with her vehicle.

Andy was amazing helped my mom out with her vehicle. Would refer him to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Royal Buick GMC Cadillac and that our team, especially Andy, was able to assist your mom with her vehicle. Your recommendation means a lot to us! We look forward to welcoming you back again soon. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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My mom worked with Andy and he was very patient.

My mom worked with Andy and he was very patient. She changed her mind a lot of times and was super indecisive. After several weeks he found her the perfect truck and went above and beyond to help her

My mom worked with Andy and he was very patient.

My mom worked with Andy and he was very patient. She changed her mind a lot of times and was super indecisive. After several weeks he found her the perfect truck and went above and beyond to help her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Sal! We are thrilled to hear that Andy provided such excellent service while helping your mom find the perfect truck. At Royal Buick GMC Cadillac, we strive to meet each customer's needs, and it’s wonderful to know that Andy’s patience and dedication made a difference. We appreciate your kind words and hope to assist you and your family again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

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