Reviews
Service dept is amazing.
Service dept is amazing. Working with Jamie is wonderful. I have had my 2011 car serviced there since 2016. I can’t recommend them for sales. The sales manager told me my car had a blemish on Carfax and therefore the value was reduced. When I asked to see the report he would not show it to me. I asked what the issue was, he would not tell me. I because very suspicious. I have a friend at KIA who ran the report for me and it was a lie. My car is a top rated car in carfax.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As usual no problems.
As usual no problems. Lucas listened to my concerns work was done promptly and professionally. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that Lucas took the time to listen to your concerns and got the work done promptly and professionally. It's always great when things go smoothly. If you ever need assistance again, don't hesitate to reach out!
The A/C on my 2011 Highlander stopped cooling.
The A/C on my 2011 Highlander stopped cooling. I left my vehicle with Lucas and was called back in a short time to advise the A/C evaporator was at fault and required replacement. I was aware this was a big job and advised Lucas to proceed with the repair. Two days later I was advised the repair was completed. My vehicle was retuned clean and A/C cooling like when I purchased it... Great service, fair price....Thanks Lucas and all involved in the repair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We're so glad to hear that Lucas and the team took great care of your 2011 Highlander and got the A/C back to working like new. It’s always great when you can count on timely and efficient service, especially for a big repair. We'll be sure to pass along your thanks to Lucas and everyone involved. We appreciate your trust and look forward to serving you again in the future!
On 06/19/2025 My original appointment was for Bain - got
On 06/19/2025 My original appointment was for Bain - got to the dealership early met with Greg Lucido. From start to finish, he was wonderful to work with. He is the dealership‘s greatest asset when it comes to service department. Greg will be my “go to” every time in need. Change his title from Service Advisor to Service Manager as his teammates can learn from him what Customer Service is really all about. Thanks Greg for your help always!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your thoughtful review! We’re thrilled to hear that Greg made such a positive impact on your experience. It’s clear that Greg goes above and beyond, and we couldn’t agree more—his commitment to customer service is truly exceptional. If you ever need anything else, please don’t hesitate to reach out. We look forward to seeing you again!
They do quality work at fair prices, I have an excellent
They do quality work at fair prices, I have an excellent service advisor Jaime Nadeau whom I have had the pleasure of working with for several years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review! We’re delighted to hear that you’ve experienced quality work and fair pricing with us over the years. Jaime is truly an outstanding service advisor, and we’re glad he’s made your visits consistently positive. We appreciate your continued trust and look forward to serving you for many more years!
Tge Service assisted by Lucas was excellent!
Tge Service assisted by Lucas was excellent! Thank you ! I was treated very well and I will be returning for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that Lucas provided you with excellent service. We look forward to welcoming you back!
Cristian forero is the best Excellent service Please,
Cristian forero is the best Excellent service Please, bring back the car wash to the dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're thrilled to hear you had an excellent experience with Cristian. Your satisfaction means a lot to us!
Thanks for servicing my car with care.
Thanks for servicing my car with care. All work done in good time with good quality. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad to hear that your vehicle was serviced with care and that everything was completed efficiently and to your satisfaction. It means a lot to know you felt confident in the quality of our work. We truly appreciate your feedback and look forward to assisting you again in the future!
Reassure they take great care of my car.
Reassure they take great care of my car. Pleasant when I arrive. Bought care 9 years ago at Deerfield Toyota, go every year for kindness care. Mario manager, always explains any special needs of my Prius. Always except his recommendation. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your heartfelt feedback! It’s wonderful to hear that you’ve trusted Toyota of Deerfield Beach with your Prius for the past nine years and continue to return because of the consistent care and kindness you experience. We're especially glad to know that Mario takes the time to clearly explain any special needs and that his recommendations have earned your confidence. It means a lot to us to have earned your trust year after year—thank you for being part of our Toyota of Deerfield Beach family!
This used to be a great dealership.
This used to be a great dealership. They had parties for the customers with free food, free car wash, gave out freebies, put plastic and paper mats in cars to keep them clean. I even got free detailing! But there is none of this here anymore. So sad. You might still get good service every now and there’s still good coffee. What happened to this place? They couldn’t even mail me a simple service tag that they forgot to place on my windshield with the next service information. Bring back the great service and I’ll come back!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair