[{"id":313832,"personPtyId":38171173,"firstName":"Max","lastName":"Castro","titleText":"Sales Consultant","emailTxt":"maxcastro@fafama.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":274,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/22efd50b2fe6.jpg","drDealerId":35024,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":313831,"personPtyId":38170559,"firstName":"Bruno","lastName":"Moreira","titleText":"General Manager","emailTxt":"bruno@fafama.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":86,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/5d5f8828e523.jpg","drDealerId":35024,"dealerEmpStartDtUtc":"1277942400","industryStartDtUtc":"1012521600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":562801,"firstName":"Marcelo","lastName":"Junior","titleText":"Sales Consultant","emailTxt":"marcelom@fafama.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/eacbeabde664.jpg","drDealerId":35024,"dealerEmpStartDtUtc":"1541030400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":625291,"firstName":"Sarah","lastName":"Doretto","titleText":"BDC Associate","emailTxt":"sarah@fafama.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/a3364788dffd.jpg","drDealerId":35024,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":595867,"firstName":"Fernanda","lastName":"Costa","titleText":"BDC Associate","emailTxt":"fernanda@fafama.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/c3894ac4432a.jpg","drDealerId":35024,"dealerEmpStartDtUtc":"1559347200","industryStartDtUtc":"1559347200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":635382,"firstName":"Maria Eduarda","lastName":"Abreu","titleText":"Service Advisor","emailTxt":"mary@fafama.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/11d02d71e9d6.jpg","drDealerId":35024,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":614131,"firstName":"Caio","lastName":"Dutra","titleText":"Service Manager","emailTxt":"caio@fafama.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/94dc21c28d9d.jpg","drDealerId":35024,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":639577,"firstName":"Leandra","lastName":"Woodward","titleText":"Accounting Manager","emailTxt":"leandra@fafama.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/acee26e69e9c.jpg","drDealerId":35024,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":647009,"firstName":"Ary","lastName":"Leal","titleText":"Detail Manager","emailTxt":"ary@fafama.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/0e0806449b44.jpg","drDealerId":35024,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":647013,"firstName":"Fabio","lastName":"Santos","titleText":"Detail","emailTxt":"santos@fafama.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/00950644ff15.jpg","drDealerId":35024,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":639578,"firstName":"Jose","lastName":"Xavier","titleText":"Service Technician","emailTxt":"xavier@fafama.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/849a9593684e.jpg","drDealerId":35024,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":639581,"firstName":"Michael","lastName":"Vaz","titleText":"Service Technician","emailTxt":"michael@fafama.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35024/employees/24c8fa35bb1f.jpg","drDealerId":35024,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":702143,"firstName":"Nathan","lastName":"Coimbra","titleText":"Finance Manager","emailTxt":"nathan@fafama.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":35024,"certifiedEmployee":false,"deptDscrp":"Finance"}]

Fafama Auto Sales

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 6:00 PM

Fafama Auto Sales Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2009

Fafama Auto Sales is a trusted dealer of high quality used cars and fine pre-owned vehicles serving the community of New England for over 15 years. Our goal is to make sure that each of our customers receive the quality service that we have built our name on.Enjoy the savings and great used cars we have waiting for you.

...


Guided by God ... Sold By Fafama.Com

"WE CAN FINANCE ANYONE ... REGARDLESS OF HISTORY ... Get Approved Now"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
953 lifetime reviews. Includes reviews of Fafama Auto Sales from DealerRater.com

Read reviews that mention:

  • 5.0 out of 5
    June 2, 2021

    Are salesman's name was Max. He was a pleasure to work with answered all our questions. About multiple vehicles till we were satisfied with the right vehicle... for us. I would definitely go there again and have Max as our salesman.

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    Worked with:
    Max Castro

    Sales Consultant

    (4.8) 274 reviews

  • 5.0 out of 5
    June 1, 2021

    Very smooth transaction. Luis was very helpful both in person and via email or phone. Used car dealerships can be a bit of a hit or miss but they definitely... hold themselves to a higher standard than you typically see. I was able to trust him when I was making my purchase.

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    Worked with:
    Sarah Doretto

    BDC Associate

    (5.0) 8 reviews

  • July 4, 2018

    Just bought a 2017 Ford Expedition from Jay S at Fafama. It was a great experience from beginning to end. Since we were buying a family vehicle, we brought... all four of our boys with us and Jay was great to them through the whole quick process. We had a specific vehicle in mind when we arrived. We saw it, test drove it, loved it, and ultimately decided to buy it. Jay and his finance manager worked on the financing until they got us a rate we were happy with. They had the vehicle registered and ready to pick up the next morning. Couldn’t recommend them more and will be back to them for the next one!

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Chris, thank you so much for taking your time to write us a review. We are glad you had a great experience with us and we will always do our bes...t to meet our costumer's needs. Thank you for recommending us and we will be waiting for you to come back for your next vehicle, now enjoy your new car. Fafama Team

  • 5.0 out of 5
    May 26, 2021

    Max helped me get my new Toyota from their lot to my driveway in no time. It was ready to test drive when I got there, all my questions were answered immediately,... with the only reasoning behind not getting my car same-day being that I showed up after the state registration time. This next morning I walked in and drove off in less than 10 minutes, with information on the small repairs needed for my car which will be serviced in less than a week. Overall great service, very happy with my new car.

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    Worked with:
    Max Castro

    Sales Consultant

    (4.8) 274 reviews

  • 5.0 out of 5
    May 17, 2021

    It was great customer service. Marcelo was the salesman I worked with. He was very responsive, professional, prompt, and easy to work with. Sent me all... the information I needed for the vehicle. I'm willing to continue doing business in the future. Definitely I recommend this dealer. 5 stars well deserved.

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    Fafama Auto Sales Inc

    Thank you so much for taking the time to write about your experience, Dashamir!! We couldn't be happier that Marcelo helped to make your experience su...ch a positive one! Your recommendations mean a lot to us and we will be happy to do business with you again in the future! Enjoy your new ride! -Fafama Team


    Worked with:
    Marcelo Junior

    Sales Consultant

    (5.0) 13 reviews

    Maria Eduarda Abreu

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    May 8, 2021

    Max Castro is a professional .His knowledge of this business is outstanding,trustworthy,a no pressure sales person. Drove home my new vehicle same day

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    Fafama Auto Sales Inc

    Hello there! We really appreciate you taking the time to write about your experience! Max will be thrilled to hear about your feedback! Enjoy your new... ride! -Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.8) 274 reviews

  • 5.0 out of 5
    May 6, 2021

    Very professional knowledgeable and personable I needed to go back for a brake light repair- no problem- I felt very comfortable in the dealership and... Luis was a big part of that! I would go there again and ask to deal with him

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    Fafama Auto Sales Inc

    Thank you for taking the time to write about your experience, Susan! Luis will be thrilled to hear your feedback! We hope you are enjoying your new ri...de and we look forward to working with you again in the future! -Fafama Team

  • 3.0 out of 5
    May 1, 2021

    Luiz Santos is not just a seller, is also a friend... anytime i talked or called him, he answered all my questions with all patience, always positive and... happy to help all customers!!!

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    Fafama Auto Sales Inc

    Thank you for taking the time to write about your experience, Rodrigo! Luis will be very happy to hear your feedback! We look forward to working with ...you again in the future! -Fafama Team


    Worked with:
    Bruno Moreira

    General Manager

    (5.0) 86 reviews

  • 5.0 out of 5
    April 25, 2021

    I just wanted to thank Fafama and my sales rep Max he was great and my experience was great. I would definitely recommend this dealership.

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    Fafama Auto Sales Inc

    Hello Joey! Thank you for your feedback! Your recommendations mean a lot to us! We couldn't be happier that Max provided you with a great car buying e...xperience! Enjoy your new ride! -Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.8) 274 reviews

  • 5.0 out of 5
    April 17, 2021

    Max was absolutely wonderful from start to finish. He wasn't pushy, he was very genuine and wanted to make sure we left happy. Everyone is exceptionally... nice at Fafama and very much appreciated!

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    Fafama Auto Sales Inc

    Hello Jenna! Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal wi...th you! The team will be thrilled to hear your feedback! -Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.8) 274 reviews

    Bruno Moreira

    General Manager

    (5.0) 86 reviews

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