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Fafama Auto Sales

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 6:00 PM

Fafama Auto Sales Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2009

Fafama Auto Sales is a trusted dealer of high quality used cars and fine pre-owned vehicles serving the community of New England for over 15 years. Our goal is to make sure that each of our customers receive the quality service that we have built our name on.Enjoy the savings and great used cars we have waiting for you.

...


Guided by God ... Sold By Fafama.Com

"WE CAN FINANCE ANYONE ... REGARDLESS OF HISTORY ... Get Approved Now"

Reviews

4.8 out of 5 4.8
824 lifetime reviews. Includes reviews of Fafama Auto Sales from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2019

    Service was amazing, awesome experience! Recently my car was hit and he gave me an amazing deal on my new scion! Thank you so much!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dpellegrine, thank you so much for sharing your experience with Fafama Auto Sales! We wish you many happy miles in your new Scion!! -Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.9) 185 reviews

  • 5.0 out of 5
    October 10, 2019

    Amazing experience Max gave me a great deal after a long search I got a great deal my car looks fantastic and the customer service unbelievable ask for... Mr Max for sure great sales man

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you so much for sharing your experience with us. We are happy to hear that you got exactly what you wanted out of your car-buying expe...rience with us at Fafama Auto Sales! We wish you many happy miles in your new ride!! -Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.9) 185 reviews

  • July 4, 2018

    Just bought a 2017 Ford Expedition from Jay S at Fafama. It was a great experience from beginning to end. Since we were buying a family vehicle, we brought... all four of our boys with us and Jay was great to them through the whole quick process. We had a specific vehicle in mind when we arrived. We saw it, test drove it, loved it, and ultimately decided to buy it. Jay and his finance manager worked on the financing until they got us a rate we were happy with. They had the vehicle registered and ready to pick up the next morning. Couldn’t recommend them more and will be back to them for the next one!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Chris, thank you so much for taking your time to write us a review. We are glad you had a great experience with us and we will always do our bes...t to meet our costumer's needs. Thank you for recommending us and we will be waiting for you to come back for your next vehicle, now enjoy your new car. Fafama Team

  • 5.0 out of 5
    October 7, 2019

    After drive the 5 dealerships I arrived at Fafama Max the sales guy told me 15 minutes and you will take your new car home and he maide it great job Max...

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for taking the time to write about your experience. We couldn't be happier that Max provided you with a great car buying experienc...e. We hope you are enjoying your new ride!! -Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.9) 185 reviews

  • 5.0 out of 5
    October 5, 2019

    It is a good experience with Mr.Max. He is kind to help us. He has patience to service us. Nice car in good condition.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Haodong, congratulations on your new vehicle!! Thank you for taking the time to write about your experience. It is wonderful to hear that Max helpe...d to make your experience such a positive one! Enjoy your new ride!! -Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.9) 185 reviews

  • 5.0 out of 5
    October 1, 2019

    Thank you Max Castro for a great car buying experience! It was fast and easy and I love my new car! Thanks for all your help!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Brandie, thank you for taking the time to write about your experience. We are thrilled that you enjoyed your experience with Max. We will be sharin...g your feedback amongst our team. Enjoy your new ride!! -Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.9) 185 reviews

  • 1.0 out of 5
    September 23, 2019

    I am wondering if the owner knows what his sales/finance dept is doing over there...they are deceitful They tried to tell me that I HAD to purchase an... extended warranty. It is ILLEGAL to tell a customer that they have to purchase a warranty. If you are considering purchasing a vehicle at this dealership, please read ALL OF THE reviews, even the negative ones...I unfortunately did not read them until I left the dealership. I did NOT purchase from them. I went to an HONEST dealer....

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologize if we made you feel uncomfortable. We do our best to make our customers have the best, honest, experience as possible. We appreciate your... outlook and point of view, however, we are astounded by your unreasonable accusations . Most of our customers are value conscious. Unfortunately you did not see the value in our professional sales team.All our sales representative are very well trained to provide all the assistance needed for each and every person. We believe our positive reviews are evidence of this fact. Yours for example went above and beyond for your satisfaction like we always do for any customer.If you would like to give us another opportunity feel free to contact our sales team. Once again we apologize for any inconvenience.Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.9) 185 reviews

  • 5.0 out of 5
    September 18, 2019

    They help me with the best finance possible Had the best experience buying a car with Max. I highly recommend Fafama and Max if need to get a new car.... Please check them out, you won't be disappointed!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you so much for taking the time to write about your experience! Your recommendation means a lot to us!! It's so nice to hear that Max ...helped to make your shopping experience such a positive one!! Enjoy your new ride! -Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.9) 185 reviews

  • 1.0 out of 5
    September 17, 2019

    I bought a 2014 Chevy impala from fafama in February n every 2 months I have to go back to fafama because of issues with the car so I've had to go back... to them a total of 3 times for 3 different issues with the car. When I bought the car I also spent another $1,800 to purchase the Diamond warranty which covers my engine n transmission for 5 years. After the first 2months I had problems with the front rocker arm in which them replaced free of cost. 4 after having d car I had what looked like electrical problems when I went to fafama it turned out to be a bad battery so I had to purchase a new battery out out pocket . 6 months after having the car now my check engine light is on so I carried it back to a local mechanic. After running a diagnosis the mechanic said it was my in-take solenoid in the engine needed to be replaced . Because I had purchased the Diamond warranty from fafama I decided to drive back to Milford . After fafama ran they're test they said it wasn't it was minor issue but it was supposed to be fixed however I knew it was more serious because I had been to a reputable mechanic. Once I left fafama n got back on the highway my engine light came back on. The following day I carried the car back to Milford only to be told what my mechanic and I already knew. They then said it was the intake solinoid needs to be replaced n it would cost me around $250 to fix it . Remember now I purchased the Diamond warranty 6 months ago which covers my engine and transmission for 5 years. After a going back and forth they told me they will order the part n I would need to pay the $80 n they would do the labor free of cost . Every week since then I call to see if the part has arrived . One month later I'm still waiting n according to fafama as of this morning n I quote " the Chevy dealership said the intake is in back order n 4,000 people are also waiting on the same part". I then spoke to the manager a guy named Bruno who told me there's nothing he could do n if he did anything for me it would be a favor n I need to go look up lemon law. someone gets a car n every 2 months u have to drive a hour to Milford for different issues with a car u only had 6 months sounds like u got a lemon. When my husband n I got the car we gave them cash they did not do us any favor. We've been nothing but patience but so we're just going to go to a lawyer n see what can be done. #nolosses #nofavors

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Shaneika.evans, we truly appreciate you doing business with us. And apologize for the inconvenience you experienced here with minor issues."Con...flict can and should be handled constructively; when it is, relationships benefit." -Harriet B. BraikerThis matter was brought to the head of the company and he authorized to do what was needed to the vehicle. Even though the car had passed 100% inspection and had only cosmetic minor issues. Which by law has no warranty. Still we offered to take care of this matter in good faithUnfortunately, I have to accept that I can't solve every issue but will always operate with open doors, a soft heart and an open mind to continue to operate an honest business that God has blessed me with.Whatever is bothering you feel free to contact us. As a honest and faithful company our door is always open for your business and services. Fafama Team


    Worked with:
    Bruno Moreira

    General Manager

    (4.5) 65 reviews

    Marcelo Junior

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 17, 2019

    When I walked into this dealership I was treated with respect no stress or pressure from anyone I was able to ask questions with quick accurate answers... due to knowledge of my salesperson mr max. We went in knowing what we wanted and left with the car of my dreams. I would definitely recommend this dealership to all that are looking for a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Gail, thank you so much for taking the time to write about your experience. We couldn't be happier that Max provided you with a great car buying ex...perience. We hope you are enjoying your new ride! -Fafama Team


    Worked with:
    Max Castro

    Sales Consultant

    (4.9) 185 reviews

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