Reviews
My salesman, Lincoln, did a great job. Very polite, friendly, knowledgeable and took his time explaining the car. He encouraged me to call with questions anytime. Kirk was just as friendly getting my paperwork done. I have told two friends to hive Lincoln a call.
My salesman, Lincoln, did a great job. Very polite, friendly, knowledgeable and took his time explaining the car. He encouraged me to call with questions anytime. Kirk was just as friendly getting my paperwork done. I have told two friends to hive Lincoln a call.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Had a great experience working with Feeny Ford in Grayling. Lincoln our salesman did a fantastic job of dealing with us over the phone and having the car and paperwork ready for us. Thank you Lincoln and Feeny Ford for your help .
Had a great experience working with Feeny Ford in Grayling. Lincoln our salesman did a fantastic job of dealing with us over the phone and having the car and paperwork ready for us. Thank you Lincoln and Feeny Ford for your help .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Judy, thank you for taking the time to notice those efforts and for leaving such an awesome review! Safe travels!
Fantastic team who worked hard at finding the right car for my needs. Kailinn was my salesperson and Shawn, the GM, was helpful. Thanks, Feeney Ford!
Fantastic team who worked hard at finding the right car for my needs. Kailinn was my salesperson and Shawn, the GM, was helpful. Thanks, Feeney Ford!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mark, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent communication and response time - keep it up! Considerably more professional than my local Ford dealer.
Excellent communication and response time - keep it up! Considerably more professional than my local Ford dealer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dietrich, thank you for your fantastic feedback! We're thrilled to hear that you appreciate our communication and professionalism. We strive to provide the best service possible and your support motivates us to keep improving. We look forward to serving you again!
Great service and attention to detail on my recent purchase of a 2026 Ford Raptor Sean does it all. Feeny Ford does it all down to an oil change and tire rotation.
Great service and attention to detail on my recent purchase of a 2026 Ford Raptor Sean does it all. Feeny Ford does it all down to an oil change and tire rotation.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My first time purchasing from Feeny Ford, and they met and exceeded my expectations every step of the way. Alex Hughes was on top of all the details start to finish. On a couple of occasions where I reached out to the dealership and Alex was out of the office, Kirk DeBuck promptly assisted. It was a first class experience.
My first time purchasing from Feeny Ford, and they met and exceeded my expectations every step of the way. Alex Hughes was on top of all the details start to finish. On a couple of occasions where I reached out to the dealership and Alex was out of the office, Kirk DeBuck promptly assisted. It was a first class experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership, went out of their way to get me the best price possible on my new Ranger. Service department has always done a great job for me.
Great dealership, went out of their way to get me the best price possible on my new Ranger. Service department has always done a great job for me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We have just gone through the most horrendous experience with a dealership service department. Henry Blair should be reprimanded for his "quality of service". We were unable to obtain service on our transmission from Serra Ford in Gaylord for over 9 months, so we were told to go to Feeny Ford. They kept rescheduling us three times with the same excuses as Serra Ford... no techs available. April 22, 2026 we were told by Henry that he needed to order parts and rescheduled for May. He was given at that time all repair insurance documents to cover the repair. We take it back May 27, 2026 for the repair and suddenly Henry tells us he never tore it down in April to confirm the problems, never verified that our insurance would be covered and now says it's not covered and we have to pay $557 to put the truck back together or pay for a new transmission. We're retired and cannot afford either. That's why we were paying for an extended repair insurance. The invoice has no breakdown of what was done for $557 and we had to find a way to pay it just to get our truck back. As my husband was leaving, Henry made a snide comment about the repair insurance we have and told my husband to "fu..k off" and then came after him to start a fist fight! My husband is 68 and was just trying to get out of there. This man should never be in a customer service position and both Serra and Feeny should be ashamed by the way they treat customers. Now we are in debt for nearly $600 and still have a bad transmission.
We have just gone through the most horrendous experience with a dealership service department. Henry Blair should be reprimanded for his "quality of service". We were unable to obtain service on our transmission from Serra Ford in Gaylord for over 9 months, so we were told to go to Feeny Ford. They kept rescheduling us three times with the same excuses as Serra Ford... no techs available. April 22, 2026 we were told by Henry that he needed to order parts and rescheduled for May. He was given at that time all repair insurance documents to cover the repair. We take it back May 27, 2026 for the repair and suddenly Henry tells us he never tore it down in April to confirm the problems, never verified that our insurance would be covered and now says it's not covered and we have to pay $557 to put the truck back together or pay for a new transmission. We're retired and cannot afford either. That's why we were paying for an extended repair insurance. The invoice has no breakdown of what was done for $557 and we had to find a way to pay it just to get our truck back. As my husband was leaving, Henry made a snide comment about the repair insurance we have and told my husband to "fu..k off" and then came after him to start a fist fight! My husband is 68 and was just trying to get out of there. This man should never be in a customer service position and both Serra and Feeny should be ashamed by the way they treat customers. Now we are in debt for nearly $600 and still have a bad transmission.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sales and Service are great everyone that i have worked with has been great, Darrell Metzer is the one i have worked with the most, Darrell has been fantastic to work with, service Department is also fantastic they get you in as quick as they can and are great about getting your vehicle out as quick as they can and they also keep you updated on the status of your vehicle. And they also check on you to make sure you are comfortable while you wait.
Sales and Service are great everyone that i have worked with has been great, Darrell Metzer is the one i have worked with the most, Darrell has been fantastic to work with, service Department is also fantastic they get you in as quick as they can and are great about getting your vehicle out as quick as they can and they also keep you updated on the status of your vehicle. And they also check on you to make sure you are comfortable while you wait.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
After I researched various builds for Super Duty trucks, I settled on a model and trim level and started shopping. I contacted several dealers including Feeny who is our local dealer. I soon realized that Feeny has THE best selection of Super Duty’s anywhere in our area, from Gladwin to the Bridge, and as it turned out they had a truck on the lot that matched my requirements (+/- a couple of things). The truck I was looking at did not have the 5th wheel prep package, but they had a solution and I picked it up this week! I highly recommend Feeny for their customer service; Kailinn and Shawn were easy to work with, and they made the buying experience easy, and I got a GREAT deal to boot! We’ve had our vehicles serviced at Feeny for several years now, and I’ve always had a good experience with them. I highly recommend this dealership if you’re shopping for a Ford vehicle!
After I researched various builds for Super Duty trucks, I settled on a model and trim level and started shopping. I contacted several dealers including Feeny who is our local dealer. I soon realized that Feeny has THE best selection of Super Duty’s anywhere in our area, from Gladwin to the Bridge, and as it turned out they had a truck on the lot that matched my requirements (+/- a couple of things). The truck I was looking at did not have the 5th wheel prep package, but they had a solution and I picked it up this week! I highly recommend Feeny for their customer service; Kailinn and Shawn were easy to work with, and they made the buying experience easy, and I got a GREAT deal to boot! We’ve had our vehicles serviced at Feeny for several years now, and I’ve always had a good experience with them. I highly recommend this dealership if you’re shopping for a Ford vehicle!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase