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Took my 2017 in for service yesterday, as always great and timely customer service. It is always a plesanent experience dealing with Proctor???s fr...om purchase to maintence.
Thanks so much for sharing this, and thank you for choosing Proctor Subaru!
Took my Outback in for 37,000 service check up, and as always, was very happy with the service. The employees in the service dept. at Proctor Subaru ...are pleasant and helpful. They explain everything that was done, and tell you what to expect at the next service visit.
Thank you for taking the time to share this review, Rose! We are glad to hear you had a great experience. Thank you for choosing Proctor Subaru!
Over the years, I've found Proctor Subaru's service team to provide consistently exceptional service. The front office is staffed by courteous and cl...ear communicators. Billy, AJ and Tony are all pros. They make sure you know what service is going to be performed and how long it is expected to take. If a new wrinkle is found, they ask you for authorization before making further repairs. They follow up by explaining the results of the service and don't just hand you a bill. If you need a pick up or drop off, their drivers are courteous and friendly. The waiting room is immaculate and stocked with plenty of refreshments. When the car is ready, it is cleaner than when I brought it in. Excellent operation.
Thank you so much for taking the time to share this, Dennis. We appreciate you and we are glad to have you as part of our Proctor Family!
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