Pilson Auto Center of Charleston

Do not buy anything from these scabs. They are a joke of a company. Bought a Toyota tacoma with low miles. Have had nothing but issues and paint coming off. Paid 4k for paint protection and they said it doesn't cover the chips gone. These people need to shut down. After dealing with break issues and anti lock breaks for 2 years I was done with them. They have no one there with integrity.

I have purchased 2 -Ford F150 from pilson auto . Every time they were great to buy from. Will purchase in the future also Curtious and professional . And the staff were great to work with

I purchased a ford escape at pilson auto and was very please with working with Jim Javen’s and everyone involved with my purchased. I will continue to purchased on my next purchase.

Horrible service and vehicles r lemons and staff is very rude definitely worst experience I ever had with vehicles dealing with them would not recommend this dealership to anyone

In all my experiences in buying vehicles (around 50 years) I never had a more accommodating and excellent experience than with Pilsen . My salesman was top notch knowledgeable in everything from finance to delivery. I purchased a 2011 Chevrolet HHR . What put these folks over the top was several days after purchase I had an issue with fuel leak being it was 4th of July holiday I couldn’t get it to them I live in Newton Illinois. So that being said a very reputable mechanic in town repaired it the bill was 416.00 dollars. Upon contacting Brian G . The salesman explaining the situation he talked with General manager they agreed to pay for repairs even though technically they weren’t liable . But did the right thing sent me a check for the repairs which I received several days later I was overwhelmed with appreciation. I am retired and live on fixed income so this was huge I can’t thank them enough. Ted Barnhart very happy customer

Skyler made the car buying experience what it should be, easy! I almost went with Carvana because I’m exhausted by old school way of car buying, skyler was a breath of fresh air and those that support made this process easy as 1,2,3! You will not be disappointed by these guys. Thank you Skyler and the Pilson team for going above and beyond and for being men and women of great integrity and character! I am so happy about with the car and impressed by how they supported me and my current credit situation. Ask for Skyler!

I put down payment. Car was still advertised and at a cheaper price. Would not honor it or even fill the gas tank. Bad business

Awesome place to buy a car they'll be the one I go to next time I ever buy a car I'll refer as many people as I can

I was looking for a new car and was looking at local dealerships. I knew several friends and family members who purchased from Pilson's so I figured I would give it a shot. I looked at their inventory online and found several cars I was interested in. There was one in particular. I went to take a look at it and met Nicole Jones a sales representative. She showed me my options in my budget. I was pretty nervous because I don't have the best credit and my current car I didn't think was worth very much. I was on a tight budget but Nicole said, "Just wait. We have something for you." She then showed me another car and I instantly fell in love. I had a bad car buying experience with my first car so I was pretty anxious about starting the process over again. Nicole made me feel comfortable every step of the way by thoroughly explaining everything. She had other customers in the store but never let me feel neglected. I worked with her all day and somehow with her magic, she got me approved for the car with monthly payments I could handle. It felt like she was a fairy godmother! She made me feel so comfortable and so excited about buying another car. I highly recommend Nicole Jones to anyone who is shopping for a car at Pilson's!

I found a used Taurus in price I can afford they tried to get me financed but came back with a no then 2 weeks later call me and say they got me a 2020 jeep so I go pick it up and trade my car in... a month later they call me and ask me when I'm going to pay my cash down payment I said what down payment so was never told of this but oh that is only the beginning the day b4 thanksgiving about 9am they call and say they cant get me a loan fir the car and I have to return it I said your crazy I've made 3 payments on this car of over 500 which Chrysler credit co returner to pilsin and they kept and 2 hours later they show up at my house with the police telling them I stole this car I've been paying for for months and they took the new car and they have already sold my trade in so now I have no car and I'm disabled I'm filling suit against pilson asap