Pilson Auto Center of Charleston

4.2 out of 5 4.2
Rectangle 48
Sales 8:00 AM - 6:30 PM
Service 7:30 AM - 5:30 PM

Pilson Auto Center of Charleston Hours

Sales

Monday

8:00 AM - 6:30 PM

Tuesday

8:00 AM - 6:30 PM

Wednesday

8:00 AM - 6:30 PM

Thursday

8:00 AM - 6:30 PM

Friday

8:00 AM - 6:30 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2010

If you're in the market for a Ford, Fiat, Chrysler, Jeep, Dodge or RAM, you need to come into Dan Pilson Auto Center in

...

Mattoon today. We stock a large selection of new and used cars at great prices. If you need assistance with choosing a new car, obtaining financing, or have service and repair questions, our friendly and knowledgeable staff will get your questions answered. Our dealership is located in Mattoon, but we proudly serve the Effingham, Charleston, Decatur, Champaign IL area with Ford, Chrysler, Jeep, Dodge, Fiat and RAM vehicles.

"If It's Pilson....It's Possible!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 28, 2020

    Found a pickup truck I liked. Wanted to trade my Mustang. Since I live three hours away, most of our communications were by email. We were able to come... to a deal, and I picked up the truck, dropped off the Mustang, signed the papers, and back on the road in less than fifteen minutes! Bottom line, Jim Javens was great to work with and Pilson is my recommendation!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 16, 2020

    I was wanting to purchase a used truck. I submitted an email via Cars.com. No response at all. No response at all. No response at all

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello. I'm Rich the internet sales manager. The only way I had of contacting you was an email address. I sent you an email 3-7 at 8 am. Are you still ...looking for a vehicle? If I can help let me know. Give me a call at 217-238-7726. I apologize for the confusion.

  • April 4, 2014

    I've been buying cars from Pilson's for 18 years the service and sales staff are excellent !! They always have the best prices and usually have anything... I've been looking for and if it's not on the lot they will find it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2019

    I come and see randy McDonald every time I would like to buy a new vehicle and he never stops until he finds what me and my wife are looking for

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review! Thank you, and have a fantastic day!

  • 5.0 out of 5
    August 6, 2019

    Best buying experience I?ve been through. Very accommodating.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 15, 2019

    Amazing people amazing customer service great experience this is our new dealership , we walked in and told them we wanted , payment and our vehicle we... traded in and we walked out of there with a beautiful car and price we asked

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2018

    I just purchased my 3rd vehicle from pilsons. I don't bother shopping anywhere else, because I already know they will take care of me. Randy is the guy... you want to talk to if you're in the market for a vehicle. If they don't have it they'll find it. No pressure sales. Absolutely the best service around!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2018

    Pilson is the place to go! Jeff & Jim did everything possible to get us in the car we wanted. Great experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rose, thank you for your kind review; we are happy to pass along your comments to the team here at Pilson Pre-Owned Super Center! If you ever need any...thing else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 3.0 out of 5
    September 26, 2017

    randy McDonald is very good dealer he treats people like a friend not just a buyer thank you so much

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2014

    I buy my cars from Pilsons in charleston Ill, and have always had great customer service from the sales team and finance team... Recently I purchased my... second Lincoln MKS from Travis Stanfield and I have to say he went above and beyond to find me this car. You can be assured when you walk into Pilsons you will always see the whole staff smiling and ready to help you out.. The General Manager John has always treated me very well and has done an amazing job building the team he has in Charleston

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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