Reviews
Write a reviewCumberland Hills Auto Sales has been very helpful in
Cumberland Hills Auto Sales has been very helpful in keeping me informed of older Volvo XC70 wagons that come on the market. I look forward to doing business with them.
Cumberland Hills Auto Sales has been very helpful in
Cumberland Hills Auto Sales has been very helpful in keeping me informed of older Volvo XC70 wagons that come on the market. I look forward to doing business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
They sold a lemon to my son.
They sold a lemon to my son. Bad transmission and engine. Transmission went the day ot left the lot. Engine issue as soon as transmission was repaired, largely at our expense. Now bad engine and they won’t take it back despite of being within 30 days, even though he said he would take it back once we got the title. Avoid this dealership AT ALL COSTS! Legal action of forthcoming.
They sold a lemon to my son.
They sold a lemon to my son. Bad transmission and engine. Transmission went the day ot left the lot. Engine issue as soon as transmission was repaired, largely at our expense. Now bad engine and they won’t take it back despite of being within 30 days, even though he said he would take it back once we got the title. Avoid this dealership AT ALL COSTS! Legal action of forthcoming.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Scott, before you wrote this review, we originally offered to return the car through text messages. You then took the car to your mechanic and asked us to pay to fix it through text messages. We then provided you with a $1,500 check to fix the transmission. The check was cashed out and we were told that the transmission was fixed. We have all this documented. Again, this all happened before you wrote this review. - Before selling our used car inventory, we inspect every vehicle and make sure that it passes RI state inspection, which the car passed and we have documentation of it. You also test drove the vehicle the same day you bought it and it was fine. - At the time of the purchase, we provided you with a 30 day limited warranty for 50/50 that covers power and transmission and on top of that, we provided you with an extended warranty for 3 months that covers power and transmission. We also have documentation of this. We understand that you are upset, but we worked with you and paid you to fix the car with your mechanic before you wrote this review. We are a family owned, small business with a quality reputation in the car business for over 30 years. We've sold thousands of used cars to very happy customers. We go above and beyond to help our customers and make sure they have a great experience with us.
Car purchase
I bought a van maybe 13 yrs ago from them. I had it for quite some time no issues. After doing a few leases I’ve decided to purchase a used car from here again. I got the 30 warranty with my purchase. And not only did he help me with my odds and ends within the 30 days, but 2 + months later I brought it to him with the problem with the AC returning, well he fixed it right away, without charging me! He’s a great honest hard working man. And cares for his customers
Car purchase
I bought a van maybe 13 yrs ago from them. I had it for quite some time no issues. After doing a few leases I’ve decided to purchase a used car from here again. I got the 30 warranty with my purchase. And not only did he help me with my odds and ends within the 30 days, but 2 + months later I brought it to him with the problem with the AC returning, well he fixed it right away, without charging me! He’s a great honest hard working man. And cares for his customers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chevy silverado 1500?
Not an honest person about the vehicle that I looked up on free Carfax.com. I signed up for free carfax and found that I can look deeply inot service costs, failed emissions, garages, what has and has not been serviced, as well as outstanding recalls.
Chevy silverado 1500?
Not an honest person about the vehicle that I looked up on free Carfax.com. I signed up for free carfax and found that I can look deeply inot service costs, failed emissions, garages, what has and has not been serviced, as well as outstanding recalls.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mr. Whitethunder I do not know who you are and when did you inquire about the Chevy Silverado. You do not mention the year of it, because the last Chevy Silverado we had was sold 3 month ago. Before you start slandering our good company name please get your fact strait. we inspect and fix all our cars before selling them no matter what the CARFAX report says, and if there is any recall on them we let the customer know.
Great dealership
This a a great buying experience. Karim, Eva, and Bill all were great to work with. Very honest , they did everything they said they would and found us a great car at a great price. I would highly recommend and would another purchase when the time comes.
Great dealership
This a a great buying experience. Karim, Eva, and Bill all were great to work with. Very honest , they did everything they said they would and found us a great car at a great price. I would highly recommend and would another purchase when the time comes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great people and very helpful
Everyones very friendly and helpful with everything. Straight to the point. No problem with anything and fast with the whole procedure of financing a car.
Great people and very helpful
Everyones very friendly and helpful with everything. Straight to the point. No problem with anything and fast with the whole procedure of financing a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No call back or email reply
Sent this seller a question on one his vehicles and never got a reply.
No call back or email reply
Sent this seller a question on one his vehicles and never got a reply.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great used cars, low mileage, fair prices!
I bought a car from them in 2011 and when I was ready for another a few weeks ago, I went back. There was nothing wrong with the first one that I bought there - I drive a distance for work and the 89,000 Mitsubishi that I purchased in 2011 (and still loved) was nearing 151,000 so while it still had some life left in it, I decided on getting a lower mileage car so I could give the old one to a friend who was in desperate need of a vehicle..I found one on their site that I really liked and within 2 days, I purchased it. They give a 30 day warranty and both times, I returned to have them fix little things: a squeak in the front, a fog light that didn't work....let's face it, they are used cars and I expected a few minor issues. When I brought them back in, they checked everything and fixed all the issues I had, no questions asked. I don't know how they are as a repair shop for major issues because I have my own mechanic but I would and will buy my next car from them when the time comes.
Great used cars, low mileage, fair prices!
I bought a car from them in 2011 and when I was ready for another a few weeks ago, I went back. There was nothing wrong with the first one that I bought there - I drive a distance for work and the 89,000 Mitsubishi that I purchased in 2011 (and still loved) was nearing 151,000 so while it still had some life left in it, I decided on getting a lower mileage car so I could give the old one to a friend who was in desperate need of a vehicle..I found one on their site that I really liked and within 2 days, I purchased it. They give a 30 day warranty and both times, I returned to have them fix little things: a squeak in the front, a fog light that didn't work....let's face it, they are used cars and I expected a few minor issues. When I brought them back in, they checked everything and fixed all the issues I had, no questions asked. I don't know how they are as a repair shop for major issues because I have my own mechanic but I would and will buy my next car from them when the time comes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
POOR Service
This place is a joke. Made a first appointment, lift broke, never called me. Made a second appointment, and they asked me the make and model of my car, when car arrived they did not have me down for the appointment. Waited for close to 30 minutes and then was told they do not carry my filter has to be ordered. Bottom line is they could care less I was upset and would not return
POOR Service
This place is a joke. Made a first appointment, lift broke, never called me. Made a second appointment, and they asked me the make and model of my car, when car arrived they did not have me down for the appointment. Waited for close to 30 minutes and then was told they do not carry my filter has to be ordered. Bottom line is they could care less I was upset and would not return
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase