Reviews
Maintenance
Great service during the purchase process and the maintenance department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service
great service, friendly staff reasonable pricing on oil service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service
I took my daughter's car in for service. Nice facility, clean, free Wi-Fi. Got in and out pretty quickly and the best part was they washed her filthy car! :-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service!
Very friendly staff. My car was inspected & serviced in the time frame stated. A great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
5-Star Service
Went in for standard oil change, tire rotation, a/c check. I was greeted immediately, and I received help getting my 2.5yo twins out of the car. The waiting area is still being remodeled, so we had to walk a short distance upstairs. But that waiting area was clean and inviting, too. The twins and I were comfortable. The area wasn't crowded, it was stocked with coffee, cold drinks, snacks, and a tv. After my car's initial inspection, my representative informed me of needed repairs, along with the costs, and I felt confident that the decisions I made were right. I was in and out in about 1.5hrs -the twins never even got a chance to fuss! 5-Star service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2016 Nissan Altima
We did our research, used two different car buying programs, went and test drove several cars, made our decision on what car we wanted to purchase, and when the Curtis Terry, salesman, came in with his price; it was lower than our program pricing. We were much surprised and happy. Very friendly staff. Highly recommend going to Landers McLarty Nissan of Huntsville if you are wanting to buy a Nissan!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great salesperson!
My experience with this dealer was extremely satisfying. The sales person was great and REALLY above and beyond! No pressure was ever applied making the experience even more enjoyable. I would recommend this dealer and especially the sales person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I have always been pleased with the service I receive when I come in for service. I don't have to wait to be signed in; when I am told how long it may take my service guy either has it done by then or lets me know it may be a bit longer. I also love being able to schedule on-line. I have no complaints!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fixed the hood latch
Several months after bringing my car in for a RECALL on hood latch, the hood would not latch. The dealership handled the repair well & gave me a loner car for the day.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer satisfaction is highest priority.
Customer service reps like RJ Lanza are the best marketing tool the dealer has.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase