Reviews
Personally I felt welcomed and comfortable As a return
Personally I felt welcomed and comfortable As a return customer this was important to me
Personally I felt welcomed and comfortable As a return
Personally I felt welcomed and comfortable As a return customer this was important to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kandace is a gem!
Kandace is a gem!! The entire team at Romain was on the spot and made sure that I felt comfortable from the buying process to the time I drove out of the lot. And they have checked up on me since. I?m pleased with my new car and with the service received.
Kandace is a gem!
Kandace is a gem!! The entire team at Romain was on the spot and made sure that I felt comfortable from the buying process to the time I drove out of the lot. And they have checked up on me since. I?m pleased with my new car and with the service received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I dealt with John Edwards in sales and Tiffany Shelton in
I dealt with John Edwards in sales and Tiffany Shelton in finance. They were incredible and provided a seamless buying experience with great interest rates!
I dealt with John Edwards in sales and Tiffany Shelton in
I dealt with John Edwards in sales and Tiffany Shelton in finance. They were incredible and provided a seamless buying experience with great interest rates!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to make an appointment.
Easy to make an appointment. And, they offer excellent, friendly, and quick service always with cozy waiting areas for the family if needed.
Easy to make an appointment.
Easy to make an appointment. And, they offer excellent, friendly, and quick service always with cozy waiting areas for the family if needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thankyou to the staff at Romain.
Thankyou to the staff at Romain. I have been a customer for 29 years and have just purchased my fourth vehicle, a 2025 Crosstrek. Jessica was exceptional. Cudos also to Tyler and everyone I may have forgotten by name.
Thankyou to the staff at Romain.
Thankyou to the staff at Romain. I have been a customer for 29 years and have just purchased my fourth vehicle, a 2025 Crosstrek. Jessica was exceptional. Cudos also to Tyler and everyone I may have forgotten by name.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very friendly and helpful when I was purchasing
They were very friendly and helpful when I was purchasing a vehicle. When I picked it up they showed me all the features, how they worked and called me a couple of days later to make sure I was satisfied. My salesman was Mike Keller and I would recommend him to everyone needing a vehicle.
They were very friendly and helpful when I was purchasing
They were very friendly and helpful when I was purchasing a vehicle. When I picked it up they showed me all the features, how they worked and called me a couple of days later to make sure I was satisfied. My salesman was Mike Keller and I would recommend him to everyone needing a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a Oil Change Scheduled , Arrived a little early , But
Had a Oil Change Scheduled , Arrived a little early , But still I was out in 45 Minutes , Thanks Romain will see you again
Had a Oil Change Scheduled , Arrived a little early , But
Had a Oil Change Scheduled , Arrived a little early , But still I was out in 45 Minutes , Thanks Romain will see you again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shop cost for oil change is way to costly compared ot
Shop cost for oil change is way to costly compared ot where I get my other cars oil changed
Shop cost for oil change is way to costly compared ot
Shop cost for oil change is way to costly compared ot where I get my other cars oil changed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Instead of resetting tire sensors they want to replace
Instead of resetting tire sensors they want to replace them all costing 450 I was going to buy a new vehicle there but now I’ll look elsewhere service department is not very good
Instead of resetting tire sensors they want to replace
Instead of resetting tire sensors they want to replace them all costing 450 I was going to buy a new vehicle there but now I’ll look elsewhere service department is not very good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
John, Thank you for sharing your feedback. We sincerely apologize for the experience you had with our service department. Our goal is always to provide transparent and cost-effective solutions for our customers, and it seems we missed the mark here. Please reach out to us directly, if there's anything we can do to further assist you.
Everyone was super friendly, they helped me in my
Everyone was super friendly, they helped me in my purchasing process and attended to my needs, I am very grateful.
Everyone was super friendly, they helped me in my
Everyone was super friendly, they helped me in my purchasing process and attended to my needs, I am very grateful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
