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Romain Cross Pointe

(295 reviews)
Visit Romain Cross Pointe
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–7:00pm
Tuesday 8:30am–7:00pm 8:00am–7:00pm
Wednesday 8:30am–7:00pm 8:00am–7:00pm
Thursday 8:30am–7:00pm 8:00am–7:00pm
Friday 8:30am–7:00pm 8:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–7:00pm
Sunday Closed Closed

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New (812) 618-4329 (812) 618-4329
Used (812) 618-3206 (812) 618-3206
Service (812) 618-4734 (812) 618-4734

Inventory

See all 386 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2010.
At Romain Cross Pointe Auto Park we put the focus on you: the CUSTOMER! Since 1964 the Romain Automotive Group has experienced continuous growth throughout its years of business. Dedicated to selling leasing and servicing new and used vehicles in a retail setting the group owns and operates an expanding automobile network in Indiana.
Home of the Lifetime Powertrain Warranty

Service center

Phone number (812) 618-4734

Service hours

Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–7:00pm
Sunday
Closed

Meet our employees

Reviews

(295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Romain Cross Pointe from DealerRater.

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I dealt with John Edwards in sales and Tiffany Shelton in

I dealt with John Edwards in sales and Tiffany Shelton in finance. They were incredible and provided a seamless buying experience with great interest rates!

I dealt with John Edwards in sales and Tiffany Shelton in

I dealt with John Edwards in sales and Tiffany Shelton in finance. They were incredible and provided a seamless buying experience with great interest rates!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Easy to make an appointment.

Easy to make an appointment. And, they offer excellent, friendly, and quick service always with cozy waiting areas for the family if needed.

Easy to make an appointment.

Easy to make an appointment. And, they offer excellent, friendly, and quick service always with cozy waiting areas for the family if needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Thankyou to the staff at Romain.

Thankyou to the staff at Romain. I have been a customer for 29 years and have just purchased my fourth vehicle, a 2025 Crosstrek. Jessica was exceptional. Cudos also to Tyler and everyone I may have forgotten by name.

Thankyou to the staff at Romain.

Thankyou to the staff at Romain. I have been a customer for 29 years and have just purchased my fourth vehicle, a 2025 Crosstrek. Jessica was exceptional. Cudos also to Tyler and everyone I may have forgotten by name.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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They were very friendly and helpful when I was purchasing

They were very friendly and helpful when I was purchasing a vehicle. When I picked it up they showed me all the features, how they worked and called me a couple of days later to make sure I was satisfied. My salesman was Mike Keller and I would recommend him to everyone needing a vehicle.

They were very friendly and helpful when I was purchasing

They were very friendly and helpful when I was purchasing a vehicle. When I picked it up they showed me all the features, how they worked and called me a couple of days later to make sure I was satisfied. My salesman was Mike Keller and I would recommend him to everyone needing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Had a Oil Change Scheduled , Arrived a little early , But

Had a Oil Change Scheduled , Arrived a little early , But still I was out in 45 Minutes , Thanks Romain will see you again

Had a Oil Change Scheduled , Arrived a little early , But

Had a Oil Change Scheduled , Arrived a little early , But still I was out in 45 Minutes , Thanks Romain will see you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Shop cost for oil change is way to costly compared ot

Shop cost for oil change is way to costly compared ot where I get my other cars oil changed

Shop cost for oil change is way to costly compared ot

Shop cost for oil change is way to costly compared ot where I get my other cars oil changed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Instead of resetting tire sensors they want to replace

Instead of resetting tire sensors they want to replace them all costing 450 I was going to buy a new vehicle there but now I’ll look elsewhere service department is not very good

Instead of resetting tire sensors they want to replace

Instead of resetting tire sensors they want to replace them all costing 450 I was going to buy a new vehicle there but now I’ll look elsewhere service department is not very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

John, Thank you for sharing your feedback. We sincerely apologize for the experience you had with our service department. Our goal is always to provide transparent and cost-effective solutions for our customers, and it seems we missed the mark here. Please reach out to us directly, if there's anything we can do to further assist you.

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Everyone was super friendly, they helped me in my

Everyone was super friendly, they helped me in my purchasing process and attended to my needs, I am very grateful.

Everyone was super friendly, they helped me in my

Everyone was super friendly, they helped me in my purchasing process and attended to my needs, I am very grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Hard to work with.

Hard to work with. Which they had more motivation to sale, but it seems they don’t care.

Hard to work with.

Hard to work with. Which they had more motivation to sale, but it seems they don’t care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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We have been to many dealerships.

We have been to many dealerships.Romain Subaru is the best. Our Salesman Paul Winker was amazing. We recommend him! The Dealership worked with us until the very end of the deal.

We have been to many dealerships.

We have been to many dealerships.Romain Subaru is the best. Our Salesman Paul Winker was amazing. We recommend him! The Dealership worked with us until the very end of the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Romain Subaru is the best. Our Salesman Paul Winker was amazing. We recommend him! The Dealership worked with us until the very end of the deal.

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See all 295 reviews