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Romain Cross Pointe

(292 reviews)
Visit Romain Cross Pointe
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–7:00pm
Tuesday 8:30am–7:00pm 8:00am–7:00pm
Wednesday 8:30am–7:00pm 8:00am–7:00pm
Thursday 8:30am–7:00pm 8:00am–7:00pm
Friday 8:30am–7:00pm 8:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–7:00pm
Sunday Closed Closed
New (812) 618-4329 (812) 618-4329
Used (812) 618-3206 (812) 618-3206
Service (812) 618-4734 (812) 618-4734

Inventory

See all 444 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2010.
At Romain Cross Pointe Auto Park we put the focus on you: the CUSTOMER! Since 1964 the Romain Automotive Group has experienced continuous growth throughout its years of business. Dedicated to selling leasing and servicing new and used vehicles in a retail setting the group owns and operates an expanding automobile network in Indiana.
Home of the Lifetime Powertrain Warranty

Service center

Phone number (812) 618-4734

Service hours

Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–7:00pm
Sunday
Closed

Reviews

(292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They were very friendly and helpful when I was purchasing

They were very friendly and helpful when I was purchasing a vehicle. When I picked it up they showed me all the features, how they worked and called me a couple of days later to make sure I was satisfied. My salesman was Mike Keller and I would recommend him to everyone needing a vehicle.

They were very friendly and helpful when I was purchasing

They were very friendly and helpful when I was purchasing a vehicle. When I picked it up they showed me all the features, how they worked and called me a couple of days later to make sure I was satisfied. My salesman was Mike Keller and I would recommend him to everyone needing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Had a Oil Change Scheduled , Arrived a little early , But

Had a Oil Change Scheduled , Arrived a little early , But still I was out in 45 Minutes , Thanks Romain will see you again

Had a Oil Change Scheduled , Arrived a little early , But

Had a Oil Change Scheduled , Arrived a little early , But still I was out in 45 Minutes , Thanks Romain will see you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Shop cost for oil change is way to costly compared ot

Shop cost for oil change is way to costly compared ot where I get my other cars oil changed

Shop cost for oil change is way to costly compared ot

Shop cost for oil change is way to costly compared ot where I get my other cars oil changed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Instead of resetting tire sensors they want to replace

Instead of resetting tire sensors they want to replace them all costing 450 I was going to buy a new vehicle there but now I’ll look elsewhere service department is not very good

Instead of resetting tire sensors they want to replace

Instead of resetting tire sensors they want to replace them all costing 450 I was going to buy a new vehicle there but now I’ll look elsewhere service department is not very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, Thank you for sharing your feedback. We sincerely apologize for the experience you had with our service department. Our goal is always to provide transparent and cost-effective solutions for our customers, and it seems we missed the mark here. Please reach out to us directly, if there's anything we can do to further assist you.

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Everyone was super friendly, they helped me in my

Everyone was super friendly, they helped me in my purchasing process and attended to my needs, I am very grateful.

Everyone was super friendly, they helped me in my

Everyone was super friendly, they helped me in my purchasing process and attended to my needs, I am very grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Hard to work with.

Hard to work with. Which they had more motivation to sale, but it seems they don’t care.

Hard to work with.

Hard to work with. Which they had more motivation to sale, but it seems they don’t care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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We have been to many dealerships.

We have been to many dealerships.Romain Subaru is the best. Our Salesman Paul Winker was amazing. We recommend him! The Dealership worked with us until the very end of the deal.

We have been to many dealerships.

We have been to many dealerships.Romain Subaru is the best. Our Salesman Paul Winker was amazing. We recommend him! The Dealership worked with us until the very end of the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Romain Subaru is the best. Our Salesman Paul Winker was amazing. We recommend him! The Dealership worked with us until the very end of the deal.

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I had a fantastic experience with this dealership!

I had a fantastic experience with this dealership!! Huge shoutout to Wes and Travis!! They made the entire process smooth, stress-free and went above and beyond to get my deal taken care of. They exceeded my expectations and I am beyond grateful for their time and dedication. I will definitely be using their services again in the future. I highly recommend them to anyone in the market for a vehicle. Thanks again, guys! Loving my Acura :)

I had a fantastic experience with this dealership!

I had a fantastic experience with this dealership!! Huge shoutout to Wes and Travis!! They made the entire process smooth, stress-free and went above and beyond to get my deal taken care of. They exceeded my expectations and I am beyond grateful for their time and dedication. I will definitely be using their services again in the future. I highly recommend them to anyone in the market for a vehicle. Thanks again, guys! Loving my Acura :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a couple of issues early on, but we worked things

We had a couple of issues early on, but we worked things out in the end.

We had a couple of issues early on, but we worked things

We had a couple of issues early on, but we worked things out in the end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mike, We are sorry to see this review and understand your frustrations. Our team will be in contact with you to get this resolved. Thank you.

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Would never do business with them again.

Would never do business with them again. Will also be sure to tell everyone at my church, and anyone else that asks to avoid the arrogant group. They treated me terribly, raised the price on the vehicle after they had marked it down, when I said I wanted it. Never saw such snakes. I’m Apostolic and will certainly be praying for their souls.

Would never do business with them again.

Would never do business with them again. Will also be sure to tell everyone at my church, and anyone else that asks to avoid the arrogant group. They treated me terribly, raised the price on the vehicle after they had marked it down, when I said I wanted it. Never saw such snakes. I’m Apostolic and will certainly be praying for their souls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Melissa, We are sorry to see this review. Our Sales Team worked diligently to guide you through the buying process in order to get you the vehicle you wanted. Unfortunately, we did not receive the necessary information to help you. As a result, you did not come in, so numbers were never presented. We apologize for any inconveniences you experienced and hope you do find what you're looking for. Thank you.

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