Reviews
Write a reviewReceived oil change and inspection conducted in a
Received oil change and inspection conducted in a professional and timely manner. I appreciated not being pressured to get additional work done.
Awesome staff!
Awesome staff! They listen to us and we’re not pushy to sale upgrades. Very professional
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great friendly customer service.
Great friendly customer service. From checking to when I drive away I feel cared for. I trust them.
Hi Evelyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Honest, transparent service.
Honest, transparent service. Always done on-time to what they promise. Never pushy with recommended services
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Our Civic had a loud thumping noise on the front left
Our Civic had a loud thumping noise on the front left side, and they diagnosed and fixed the problem for free!
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Department Needs an Overhaul
Best way to get repeat sales is to take care of the customers who have bought vehicles from you. You do not do this by taking three hours for an A1 service. Especially when they had a scheduled appointment. I won’t be back for service and I won’t buy another vehicle from you.
Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (509) 850-9357 at your earliest convenience to discuss how we can turn this experience into a positive one.
I bought my car here in 2014 and I've only had any car
I bought my car here in 2014 and I've only had any car service done at the service center. Overall they are really nice and honest about what is needed for service. The cost seems reasonable as well
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I hate shopping for vehicles!
I hate shopping for vehicles! But my experience with Josh and Auto Nation was phenomenal, quick, no pressure. Definitely the best experience I've ever had purchasing a vehicle.
Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
They are fast and good about communicating.
They are fast and good about communicating. It is an added surprise they wash your car
Hi Chloe, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
They did a good job on my car and they were friendly and
They did a good job on my car and they were friendly and nice great
Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.