Reviews
Write a reviewA Blessing
Steve Short was very patient, kind and caring. He worked extremely hard to get me a great deal on a vechile to meet my needs and price range. Other staff were also very helpful and friendly and willing to help whomever came along. Steve helped God answer a prayer. I truly appreciate all he did.
A Blessing
Steve Short was very patient, kind and caring. He worked extremely hard to get me a great deal on a vechile to meet my needs and price range. Other staff were also very helpful and friendly and willing to help whomever came along. Steve helped God answer a prayer. I truly appreciate all he did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Car Buying Experience I've Ever Had
The folks at Mid State Ford are Friendly, Professional and Honest. I am extremely happy with my purchase and the service they gave me. I would recommend their Dealership to anyone and everyone looking to buy a New or Used car. They were GREAT.
Best Car Buying Experience I've Ever Had
The folks at Mid State Ford are Friendly, Professional and Honest. I am extremely happy with my purchase and the service they gave me. I would recommend their Dealership to anyone and everyone looking to buy a New or Used car. They were GREAT.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ed, thank you for taking the time out of your day to tell us about your experience. We hope you continue to choose Mid-State Ford, LLC for all your vehicle needs! Take care!
Phenomenal
Service and Sales are both exceptional. Good, honest people who do what they say!!
Phenomenal
Service and Sales are both exceptional. Good, honest people who do what they say!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience
Awesome experience at Mid State Ford. These people treat you right and go above and beyond to make your buying experience a positive one. Great, friendly service from start to finish.
Awesome experience
Awesome experience at Mid State Ford. These people treat you right and go above and beyond to make your buying experience a positive one. Great, friendly service from start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Located exact vehicle we wanted and went over all options. Great salesman and we always go back when we need another vehicle. Enjoyable experience highly recommend
Great experience
Located exact vehicle we wanted and went over all options. Great salesman and we always go back when we need another vehicle. Enjoyable experience highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service from Brian Hill !!
We went in thinking that there was no way of getting a new vehicle. We have no credit. But with our trade in and some money down we actually have a brand new 2018 ford fusion! ! Thank you Brian Hill and the rest of mid state ford for making our dreams come true! !
Excellent service from Brian Hill !!
We went in thinking that there was no way of getting a new vehicle. We have no credit. But with our trade in and some money down we actually have a brand new 2018 ford fusion! ! Thank you Brian Hill and the rest of mid state ford for making our dreams come true! !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got just what we wanted
Told Danny Groves what we needed,was given great service.Great place to go for what we wanted.This salesman does a great job to see that customer is satisfied.
Got just what we wanted
Told Danny Groves what we needed,was given great service.Great place to go for what we wanted.This salesman does a great job to see that customer is satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best buying experience ever
Bought my second car from this dealership. They didn't have exactly what I wanted but easily found one and went to get it in one day.
Best buying experience ever
Bought my second car from this dealership. They didn't have exactly what I wanted but easily found one and went to get it in one day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst service department ever
Took my car in for recalls they told me that I would need a timing belt @80,000 (mine had 70,000) which was a lie .it wasn't do to be replaced till150,000 ,they got my motor out of time and returned it to me like that when I complained they said it was running like it was when I dropped it off.I had to take it to another dealer to get the problem figured out by this time there was major motor problems cause by the timing ..the finally installed a low milage used motor ,it took over three months ..it's still not right it has a aful vibration .
Worst service department ever
Took my car in for recalls they told me that I would need a timing belt @80,000 (mine had 70,000) which was a lie .it wasn't do to be replaced till150,000 ,they got my motor out of time and returned it to me like that when I complained they said it was running like it was when I dropped it off.I had to take it to another dealer to get the problem figured out by this time there was major motor problems cause by the timing ..the finally installed a low milage used motor ,it took over three months ..it's still not right it has a aful vibration .
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Always Helpful
I love going to Mid State Ford In Summersville Wv they always go out of their way to make us feel comfortable . I bought an Escape Last year with great service from beginning to end. This past weekend was down looking at trucks. Always a pleasure..Would recommend Dealing with Kyle Always goes above and beyond.
Always Helpful
I love going to Mid State Ford In Summersville Wv they always go out of their way to make us feel comfortable . I bought an Escape Last year with great service from beginning to end. This past weekend was down looking at trucks. Always a pleasure..Would recommend Dealing with Kyle Always goes above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car