Lawton Chrysler Jeep Dodge

Great service and attention to detail. The guys did a good deal for us. Thank you guys

Very professional from Mr. Jonathan and Mr. Spake they understood my limitations and worked with me to meet my expectations. Unfortunately for them they stayed late but fortunately for me they stayed late and allowed me to see how outstanding their team is. Truly thank you I appreciate your efforts and dedication!

Great Service great job done on my vehicle. I appreciated everything they did and what a great waiting room

She helped tremendously to get the vehicle back on the road in a timely manner

I have zero complaints about my experience at Lawton Chrysler Jeep Dodge Ram. Turner and Michael were extremely patient with me and ensured I was secure and given all of the knowledge needed to make any decisions along the journey of purchasing. I’d come back again and I’d definitely recommend anybody come here. This is what five star service really looks like

The customer service rep was friendly and professional. I had two problems: the DEF Regeneration not working and the tag lights remaining ON when the truck was off. The light issue was suspected to be a BCU issue and a new one was ordered. The DEF regen was forced reset before any more parts were ordered. Per RAM the truck had to be driven 200 miles to verify the reset "held" before any more parts were ordered. The first issue came when the I was told they had to keep the truck there because you weren't suppose to drive it with a bad BCU. After about five days I was told I could drive the truck to get the 200 miles - which I did and the engine check light remained OFF. So this issue was closed. The BCU took a long time to come in and when it did it was swapped out - and even though the mechanic said it was fixed (even after testing it five times) the tag lights remained ON. The customer service rep got another tech to look at the issue and he found a bad connector on the wire harness. Because I needed the truck he did a work-a-round to temporarily fix the light issue but a new wire harness is on order and I have an appointment to come back and fix the light issue rightly. My concern is why I had to pay for a very expensive BCU when that didn't fix the issue in the first place. And that made me wonder if it was even replaced in the first place. Trust in the work done is very important so I'll be interested to see how this plays out.

I do not have any thoughts about dealership along but the Asian lady I have to deal with whom is very rude, when she talk to you she do not even look at you and give you poker face. She does not know what is manner at all

Jonathan and Eric were amazing in handling information and crunching numbers I truly appreciate how much time and effort they put into helping with this process. Outstanding job I truly couldn’t be happier I would recommend this dealership to everyone if they want them to be upfront and helpful!

The only reason I didn't rate it a 5 was due to some miscommunication at the dealership.

I brought my Alfa Romeo Stelvio into Lawton Dodge Chrysler Ram for routine service, and I couldn’t be more impressed. Even though it’s not a common vehicle for their shop, the team treated it with expert care and attention to detail. The staff was professional, courteous, and knowledgeable, and they kept me informed throughout the entire process. They went above and beyond to make sure everything was handled efficiently, and the turnaround time was faster than I expected. It’s not easy finding a reliable place in Lawton that can service a Stelvio with confidence, but these folks nailed it. Highly recommend for anyone looking for quality service—even if your vehicle isn’t a Dodge, Chrysler, or Ram!