MINI North Scottsdale

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

MINI North Scottsdale Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2010

MINI North Scottsdale is Arizona's(and we like to think the World's) premier MINI dealership! Our commitment to customer

...

service is second to none. In addition to our sales department, we also offer one of the most comprehensive parts and service departments in the "MINI World." We are OBSESSED with not only your satisfaction but also with making the car buying experience memorable and FUN (yes, FUN... we said it!). Whether you are buying an in-stock MINI, ordering a custom Cooper or Clubman or coming in to view our great selection of MINI Next Certified Pre-owned vehicles - we are excited to see and help you.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2020

    My experience from start to finish has been amazing with Mini North Scottsdale. I purchased a 2020 JCW min hardtop, and I LOVE THAT CAR. Mike and his sales... team are fantastic. Dave S was my sales professional and he was absolutely awesome. Service Advisor Michael A is courtesy, knowledgeable and prompt with follow up. Their technicians send you videos of the car being serviced which provides me peace of mind. This dealer has a customer for life. My only slightly negative comment is I wish the dealer had a more updated customer waiting area, with better overall accommodations. Drink, coffee, food area etc.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a positive review about your experience from start to finish. We are happy to hear that our team was able to... help you find a great car and was able to make the overall experience at our dealership an awesome and efficient one. We appreciate your input. If you ever need help with your MINI, feel free to give us a call!

  • 5.0 out of 5
    September 23, 2020

    Always a great and fast service at this location--ask for Scott. I may check it out our for a new car purchase in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your great review, German! We look forward to working with you again.

  • October 27, 2019

    I walked into the dealer at 1:00 and by 2:30 I was out the door in my rad Mini Cooper S. My sales lady was Dana, first off she knows her stuff about cars... and knows all the inventory like the back of her hand. I came in to look at one car but saw a different one I liked, we took it on a quick drive, signed the papers and I was out! Definitely recommend Mini North Scottsdale and more specifically, Dana!! thank you for all your help!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Thank you for taking the time to write a review! We are thrilled to hear you had a great experience with Dani! We hope you continue to love your b...rand new ride! We appreciate your positive feedback, and We look forward to taking care of any of your auto needs for years to come.

  • 5.0 out of 5
    September 15, 2020

    Great service, knowledge and sanitation. Very careful wear masks. Use hand sanitizer and use friendliness without making you shake hands. Follow appointment... time and keep you up to date

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive review and rating! We are happy to know that you had a good experience with us and that you felt comfortable during your vi...sit. We hope that you will continue to choose us as your dealership.

  • 4.0 out of 5
    September 2, 2020

    The service rep was great the accountant office personnel needs customer service training. I ended up with a loaner which was fine BUT just handing me... the key with no idea how this car worked not proper. The account desk young lady 's attitude left me very upset.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us!... We will continue to bring you quality service and help you out with all your car needs.

  • 1.0 out of 5
    August 30, 2020

    I would leave negative stars if I could. I brought my mini in to Scottsdale mini in March for factory recall thermostat which was leaking. I requested... they replace the crossover water pipe when they did the thermostat. I got the car back and they stated the crossover pipe did not need to be replaced. The crossover pipe completely disintegrated at one end and was cracked at the other within 3 months of which they wanted to charge me $2200 to replace the water pump and crossover pipe. They put in a new thermostat mated to a cracked water pipe. Complete incompetence! I had a discussion with the service manager and technician and they said they do not replace parts that are not broken even if I ask for it yet they replaced a water pump pulley that was not broken. They are crooks and incompetent. I replaced the crossover pipe myself saving $2200 and knowing the job would be done correctly. I would sell my mini before bringing it back to Scottsdale Mini.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi David, we take your feedback seriously and are troubled to learn that your recent recall visit has led to any disappointment. Please reach out to m...e at mdruken@penskeautomotive.com at your earliest convenience so we may discuss any of your concerns. It would be my pleasure to assist you in any way I can and restore your full confidence in our team. Best, Mike Druken, General Manager, MINI North Scottsdale

  • 5.0 out of 5
    August 20, 2020

    Great car! Great people! Great place! I did get beat up on my trade in that i bought from the same dealer 6 months prior but didn't want to mess with trying... to sell it myself! I just think they should have worked me a better deal on my trade in because I did buy it from them.....

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robert, thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we ...strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

  • 5.0 out of 5
    July 25, 2020

    Very attentive to the customer and really take care of you. Sent a video of the inspection so you can see if there are any issues

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jeff, thank you for the positive feedback! We are happy to know that our team was attentive and helpful. We are always here to help!

  • 5.0 out of 5
    June 5, 2020

    My day began with John who assisted me in finding a washroom, followed by Scott and Cody in Service assisting me with repairs on my 2009 Mini Cooper. Everything... was perfect! Thank You So Much for the “At Home” feel.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mark, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate t...o reach out in the future if you need any further auto-related assistance.

  • 5.0 out of 5
    March 7, 2019

    I did have to wait for a part but they provided me with a new car loaner. Walked me through the entire process when I had to be towed into the shop (damaged... my tire).

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Katherine, thank you for taking the time to post a review. Our team was happy to help you and take care of your vehicle. We appreciate your feedbac...k. Please let us know if we can help with anything else.

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