Cannon Nissan of Jackson

"I cannot recommend Charles Aga at Cannon Nissan highly enough! From start to finish, Charles provided an exceptional car-buying experience that far exceeded my expectations. His professionalism, knowledge, and friendly demeanor immediately put me at ease. He took the time to listen to my needs and preferences, guiding me to the perfect vehicle with zero pressure. What truly stood out was Charles' dedication to making the process seamless and enjoyable. He was transparent, thorough, and went above and beyond to ensure I felt confident and excited about my purchase. Thanks to Charles' outstanding service, I drove away not only with a fantastic car but also with the certainty that I’d been treated with the utmost care and respect. If you’re looking for an stress-free and enjoyable car-buying experience, Charles Aga at Cannon Nissan is the person to see!"

Drove 200 miles to look at the car that had some damage and Manager would not negotiate the price. Glad to see it's still for sale.

I purchased a used Pathfinder for a family member and our experience was atrocious. The salesman assured us nothing was wrong with it and it would also be fully checked over before it was brought to our local Cannon dealer. They checked it, took a couple days to replace the ABS sensor light, then sent it here. The driver who delivered it told the new owner that the car was pulling badly the whole ride and needed to be checked immediately. The local dealership discovered that it was out of alignment, needed new struts, hadn’t been detailed, had a bad battery, and had a bolt missing from the brake caliper! This car had clearly not been checked adequately and could have caused a serious accident. Nissan Jackson only agreed to cover part of the cost of repairs. I can’t warn potential customers enough to stay away from this place.

Charles Aga is the man to talk to he will make the car buying experience a nice smooth ride honest, forthright a man of God followed him from Brandon Nissan when he moved to Cannon 5 stars

Ken and Jarrel took really great care of my car! This was second time using this service department. They make it so easy and convenient for all my needed maintenance. Very nice and professional. They made sure to be very detail and friendly. Keep me updated on my vehicle.

I took my car to Nissan Cannon on 1/30/2024 for a tune-up and a censor change. While there, Raul was my service advisor. I informed him that my car crunk up a little rough, my check engine light was on solid, and the traction light was solid. Raul Mendez informed me that they could do a full inspection to ensure they fixed the correct issue. When Raul called, he informed me what was wrong, but never mentioned the rack and pinion being worn or the traction light flashing. So I tell him to fix what I brought the car in for along with a radiator flush, the rest can wait. After fixing those 3 problems, Raul then calls me back and informs me that now my traction light is flashing and he thought the tuneup with fix that, but now the car is not drivable and bucking. He then informs me that they can’t take responsibility for this. So we have had to battle them from 1/30 - present day still to have my car fixed from what they broke. The website informs you of steps the techs take on for your vehicle. Their is an inspection step and that step details so much is reviewed for accuracy yet I wasn’t informed of my car being worse off then when I brought it in until the final step was completed and it was time for the vehicle to be picked up. We have refused to pick it up daily although they continue to try and send me back with the vehicle being non drivable after their work was completed. Still currently waiting on my vehicle as I write this. PLEASE DO NOT USE CANNON NISSAN OF JACKSON, MS!

I took my car to Nissan Cannon on 1/30 for a tune-up and a censor change. While there, Raul Mendez was my service advisor. I informed him that my car crunk up a little rough, my check engine light was on solid, and the traction light was solid. Raul Mendez informed me that they could do a full inspection to ensure they fixed the correct issue. When Raul Mendez called, he informed me what was wrong, but never mentioned the rack and pinion being worn or the traction light flashing. So I tell him to fix what I brought the car in for along with a radiator flush, the rest can wait. After fixing those 3 problems, Raul then calls me back and informs me that now my traction light is flashing and he thought the tuneup with fix that, but now the car is no drivable and bucking. He then informs me that they can’t take responsibility for this. So we have had to battle them from 1/30 - current to have my car fixed from what they broke. The website informs you of steps the techs are on for your vehicle. Their is an inspection step and that step details so much is reviewed for accuracy yet I wasn’t informed of my car being worse off then when I brought it in until the final step was completed and it was time for the vehicle to be picked up. They also tried to send me back with the vehicle being non drivable after their work was completed.

Excellent customer service. Star Short was nothing short of amazing! Very knowledgeable of her job and her expertise was excellent! Smooth transition!!!

I went in for an oil change on a Saturday morning. I was seen almost immediately! My service rep was very patient and accommodating as he explained what was found after my oil change and inspection was complete, and explained what my options were moving forward. I appreciated the multiple options given as he took time to answer my questions, making sure I understood his explanations. I received great customer service as I always do!

Thanks to Starlin Montgomery-Short @ Cannon Nissan for making buying a car easy. Her caring spirit has helped me, my family and friends to purchase a car. We will definitely be back. Thanks Star