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Texans Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (109 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texans Auto Group from DealerRater.

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Helpful, Patient and Informative

Jackie, Josie and Jerry were very helpful, patient and informative about the vehicle. The process didn't take long and they work with you. If you need a car I highly recommend Texans auto group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car guru

Amazing experience,The owner the finance department and sales. Everyone is great from star to finish I got to test drive the car I was directed to finance and paperwork was ready for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

walking to a car dealership is typically a nasty experience having to deal with lies from the sales people to finance and everybody at the dealership. When I 1st arrived to Texans Auto Group in spring tx I really really felt different. I was greeted very prefossionally by the sales lady, I can tell she was very genuine, I requested to see a specific car I was directed to it so quick, Jackie explained everything about the car and suggested a test drive, when we arrived back i inquired about financing through my credit union, I was very welcomed to do so and was offered multiple options to financing through the the dealership as well. I was very shocked the had my interest rate beat so I ended up signing up through them. The whole experience is an ease. Thank you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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fraud

avoid this place at all cost I never recied my title or license plate from this business jiles jerry khoury is a thief if you want a flooded or salvage vehicle this is the place to go

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
5 people out of 5 found this review helpful.

Janet R

My experience at Texans Auto Group was exceptional. The car I bought was presented very properly to me and was in mint condition. The financing process was an ease as well. I will recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience ever!!

I truly cannont emphasize enough how amazing my experience was with Texans Auto Group. It started with me stopping in to see a car I really wasn't sure I would need - my 19 year old car was in the shop for repairs. I spent time with Amy and she was so kind, and there was absolutely no pressure. I left thinking what a different experience it was from other times I had looked at cars. When I decided to purchase the car 2 days later Amy was out so I talked to Jerry. What a class act and amazing person. Again, zero pressure to make a purchase. Jerry was so kind and patient while working on financing. He was also so accommodating when it came to getting papers signed with my husband and I working opposite schedules. He was accommodating is every way. I am so excited about my "New to Me" car!! Visit TAG!! You will not be disappointed!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great customer service

Mr. Jerry was very helpful in assisting my parents in finding me a car for my Graduation present. I would very much recommend this place to anyone that is conducting a car search. His excellent customer service was extremely beneficial in our car search. And when we found the car that we liked, he was helpful in making the cost of the vehicle affordable. If I ever need a car in the near future, I now know a place to go to, where the customer service and prices are great! Thank you, Mr. Jerry, for making this car search a breeze. The Hankton Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

This is my second car I buy from this dealer

Like u said this is my second car I buy from the dealer. Buying car is not easy, mainly because the process of purchasing a car has a lots of palate work. But in Texans Auto Groul they make easier, I like to spent time with the guys and lady in the place. Chad, Amy and Jerry are great people. Jerry is a problem solver and that is the type of people I like. Thanks for the way you are

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Nice staff best inventory

Process dint take more then 30 minutes, very impressive, Jerry walked me thru the process. It was the easiest car buying experience I have ever had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great People

It has been over 20 years since I had to buy a vehicle and this car lot made it easy. Chad was my salesman and he worked with me and made it so easy. I did not know that there were used car salesmen that cared about their customers, but I found out today that there are some very nice and kind used car salesmen. If ever I need another car it will come from these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.