Reviews
Write a reviewBest honest service department in Pittsburgh!!!!
This service department is wonderful! I have been coming here for years and always receive top notch customer service! Thanks to the whole service department!!! Also this is the best dealership in Pittsburgh to buy a car!!!!! Thank you Chris is amazing!!!
Thank you so much for your kind words, Paolo! It is our pleasure to serve you. We look forward to seeing you again soon.
HELP, while on vacation.
While driving to the airport my car shut off at 4am!! I had to leave my car on 376 and catch my flight. I emailed Gary, the service manager, and he was able to provide me information on a tow company to come pick up my car. They checked everything out and determined that I was in need of a new engine!! I was able to get the engine covered under my warranty and they provided me with a rental car while my car was being serviced. Gary, Dale & Frank kept me updated about what was going on. They only had my car a week!! So grateful for the service that I get every time that I come to this location. Will only come here for all my vehicle needs & I suggest that you do the same!
We can imagine how scary that must have been! It is our pleasure to ensure your happiness and safety, with minimal disruptions to your busy life. Thank you so much for your kind words. We look forward to seeing you again soon!
excellent customer service
Brought my car in for annual oil change. Dale was very welcoming and got me in and out within an hours time. No hassle. I have had trouble using time Android Auto app. so I asked Dale for some help. He ran me through how to download Contacts and Driving Directions. Everything is good now. Thanks to Dale for going the extra mile in helping me.
Thank you so much for your kind words, Ed! It is our pleasureto ensure that you are informed and safe on the road. We look forward to seeing you again soon.
Last honest dealership
I was getting the runaround from a dealership, so I decided to take my Elantra to #1 Cochran Hyundai of Monroeville. I couldn’t be happier with the move. The other dealership said my transmission fluid level was fine (I brought it in because of hard shifting), so I took it to #1 Cochran and they found it was OVERfilled. They checked this for free and always go above and beyond when I bring my car in for service. Just yesterday they replaced an ignition coil under warranty. No upwelling or scams, just honest service.
It is our pleasure to go the extra mile to ensure your safety and happiness on the road, Nathan. Thank you so much for your kind words. We look forward to seeing you and your Elantra again soon!
Customer
Needed my brakes checked immediately and frank novobilsky was able get me an appointment for the following day. My brakes were checked and I have peace of mind. They were also inspected my car while I was there.
Hi Beverly, we are so happy to hear that you enjoyed your experience with us. Your happiness and safety on the road are very important to us. Thank you so much for sharing your experience. We look forward to seeing you again soon
Great Experience
Friendly, outgoing staff. It was an excellent experience! I was able to discuss with a staff member the procedure for returning my car at the end of the lease. All of my questions were answered in detail.
We are thrilled to hear that you had an excellent experience with us, Nadine! Thank you so much for allowing us to take care of your service needs. We look forward to seeing you again soon.
The best new car buying experience #1 Cochran
Best place to buy a new car! Chris Piro Is wonderful we have bought 4 cars from him! You get the total package with#1 Cochran!From service to sales to Taylor from the finance department everyone’s wonderful at this dealership just buy your car there and you’ll never go back to any other dealership! Hyundai is the best! Thanks again Chris Just do yourself a favor and go see Chris he will take care of you thanks again loving my new car.
We greatly appreciate your kind words and loyalty. Thank you for choosing us to help you find your next Hyundai. Looking forward to continuing our relationship with you in the future. Enjoy the new ride!
Five star service
Great customer service took their time with me to explain everything, it's been a while since I purchased a car I was nervous initially the friendly customer service calmed my nerves.
Thank you so much for your kind feedback, Naimah. It's our pleasure to make sure that you are informed and happy about your new vehicle. We look forward to seeing you on the road!
Customer
The service advisor was very professional and helpful. He answered my question and addressed my concerns. Did not try to oversale. As always I enjoyed the coffee
Thank you so much for your kind words, Beverly. It is our pleasure to keep you safe and happy on the road. We look forward to seeing you again soon
5th New Car
Our salesman Don, as usual, gave us a great deal and helped us tremendously. We got out of a 1-1/2 year old lease on a car my wife hated and got us into our new Santa Fe which she loves
It's unfortunate to hear that your wife was not happy with her previous vehicle, but we are thrilled to hear that she's happy now! We appreciate the opportunity to help her find the right vehicle. Look forward to seeing you two on the road!