MINI of Tempe Hours
Can?t wait to get behind the wheel of a MINI Cooper Hardtop, Convertible or John Cooper Works and let loose a few ?woooo
hoooo?s? with a test drive? Anxious family? You know where to find us. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We to meet the Clubman, the unique member our eccentric offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers.
I had an appointment to test drive a used car at the Mini dealership. The salesperson knew I was coming and where I was coming from. 5-10 minutes before... we arrived, another party walked in off the street and signed a deal for the same car I was interested in. After a long conversation in the office, the sales person and manager decided to sell to the third party and try to up-sell me on a different vehicle. Not happy with this customer service and having a dealer waste my time. Do not shop at Penske dealers.
Hello, I am sorry to hear about the car you were interested in being sold before you arrived for your appointment. Providing excellent customer servic...e is our main goal and I would appreciate the opportunity to discuss this further with you. Please email me at email@example.com. Thank you! -Terry Gluvna General Manager MINI of Tempe
An AWD Mini Countryman was on the agenda. Spoke to Frank the week before and he guaranteed me they had two. When I entered the showroom, there it was:... gorgeous, filled with the amenities I was looking for and the price range I had expected. All of the associates we dealt with were super friendly. I would highly recommend Mini of Tempe. Ask for Frank, he is very knowledgeable and will do his best to get a great deal for you.
Hi there, thank you so much for sharing your five-star review! We can't wait to share your kind feedback with Frank and our team! It was a pleasure wo...rking with you. We hope to see you again in the future!
I have been coming to this dealership since 2015 and have been extremely happy the entire time. Whether it’s for buying my 2015 Cooper S, the service on... the vehicle, or now today purchasing my new 2019 Countryman. Dealing with Dalton and the manager Terry, it’s been a pleasure. I will continue to visit this dealership for years to come!
Thank you so much for sharing your experience! We are happy to hear that our team provided you with excellent service. We'll be sure to share your fee...dback with them and thank them for making your visit so pleasant!
Salesman was very knowledgeable and professional. He answered all of our questions and made good suggestions
I purchased a recently traded-in used Dodge Challenger at MINI of Tempe. Since my visit to the Valley was short, and the car was still undergoing dealership... inspection, it required quite some coordination to get the car out of the shop, have it thoroughly driven and get the paperwork done in a timely fashion. I felt lucky to have Jason Oldenberg and the sales staff at MINI of Tempe assist me. I was able to test-drive the car multiple times, inspect the differential and transmission fluids in the service center, have an extra oil change, and even have a ride back to my newly purchased Challenger once I dropped off my rental car at PHX. I had been aware all along that I was a picky customer who had a lot of questions and who wanted to inspect every little detail of the vehicle he intended to buy. But Jason was there to answer all my questions. Chris from the finance office handled the paperwork efficiently and seamlessly. In sum, I felt welcomed, never pushed. I came away as a happy customer.
Great experience, Justin was awesome and so was Tom and Terry, I would highly recommend this dealership.
Hello, Thank you for sharing your experience at our dealership, MINI of Tempe. We truly appreciate the kind remarks regarding the team! We hope you l...ove your new vehicle! Thank you, MINI of Tempe
Thanks for a great shopping experience. My family and I were very pleased with the level of customer service and information provided to us. We would recommend... this delay ship to our friends in the future!
Terry, Thank you for taking the time to leave a review with us! We strive to make the customer experience a top notch one and to hear that we met th...ose expectations gives us satisfaction. Thank you again for leaving a review and we hope you have a wonderful week! Best regards, MINI of Tempe
The best car buying experience my husband and I have ever been through. Found a used Subaru, emailed and got an answer immediately. We drove 120 miles... to come see car and look at buying. No haggling, no messing around-we got a great price and we were on our way home shortly after. Great service--Will recommend from this day forward!!
They were really nice...even though they sold the Truck I came to look at, they really made an effort to help me find something else I might like..they... weren't overzealous or bored by me once my choice vehicle was gone.
Hello, Thank you for taking the time to leave us your feedback and review. We hope to do business with you in the future and find you the perfect ve...hicle you're looking for. If there is anything else we can do, please do not hesitate to ask. Thank you, again, MINI of Tempe
I recently paid a visit tomTempe Mini for service on my certified pre owned 2010 MINI S. with 40k miles. On my 1st oil change I found that the bolt securing... the radiator overflow was broken, either by the previous owner or whomever changed the oil last. When I arrived the service advisor informed me of a campaign involving the installation of a turbo heat-shield and that my brake fluid required change. The service advisor told me he would have the tech look at the broken bolt, but he wasn't sure what the fix would be. Upon my return and inspection of the vehicle, I was not at all happy with how the damaged bolt was remedied. The service advisor told me that any other fix wouldn't be covered by warranty and unfortunately the remedy I was looking for would required much more than just replacing the bolt. he told me that with parts and labor the cost would near $1000!!! Needless to say I was not happy with a warranty good until late 2016. I expressed my unhappiness in an email and was contacted the following morning and advised of a meeting with the shop Forman. When I arrived, not only did I have the complete attention of the forman, but also the service manager. They were truly empathic and assured me I would be taken care of, and I was. I was immediately provided a loaner vehicle and 5 hours later my vehicle was repaired to my complete satisfaction! In addition, they noticed one of my windshield wipers was missing a portion of the shroud which they replaced for free. I sing your praises! I truly appreciate the Shop Forman and the Service Manager, they went out of there way to value their customer. Thank You
Hello, Thank you for taking the time to review our dealership! We appreciate your feedback and hearing of your experience with MINI of Tempe. We're t...hrilled we were able to complete the necessary repairs to your satisfaction and that you were taken care of fully. If there is anything else we can do for you in the future, please do not hesitate to contact us. Thanks again, MINI of Tempe