MINI of Tempe Hours
Can?t wait to get behind the wheel of a MINI Cooper Hardtop, Convertible or John Cooper Works and let loose a few ?woooo
hoooo?s? with a test drive? Anxious family? You know where to find us. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We to meet the Clubman, the unique member our eccentric offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers.
Oil, Filter Change
$219.95 and up*
Air Filter Replacement
$59 and up*
Coolant System Service
$149 and up*
Salesman was very knowledgeable and professional. He answered all of our questions and made good suggestions
I purchased a recently traded-in used Dodge Challenger at MINI of Tempe. Since my visit to the Valley was short, and the car was still undergoing dealership... inspection, it required quite some coordination to get the car out of the shop, have it thoroughly driven and get the paperwork done in a timely fashion. I felt lucky to have Jason Oldenberg and the sales staff at MINI of Tempe assist me. I was able to test-drive the car multiple times, inspect the differential and transmission fluids in the service center, have an extra oil change, and even have a ride back to my newly purchased Challenger once I dropped off my rental car at PHX. I had been aware all along that I was a picky customer who had a lot of questions and who wanted to inspect every little detail of the vehicle he intended to buy. But Jason was there to answer all my questions. Chris from the finance office handled the paperwork efficiently and seamlessly. In sum, I felt welcomed, never pushed. I came away as a happy customer.
Great experience, Justin was awesome and so was Tom and Terry, I would highly recommend this dealership.
Hello, Thank you for sharing your experience at our dealership, MINI of Tempe. We truly appreciate the kind remarks regarding the team! We hope you l...ove your new vehicle! Thank you, MINI of Tempe
Thanks for a great shopping experience. My family and I were very pleased with the level of customer service and information provided to us. We would recommend... this delay ship to our friends in the future!
Terry, Thank you for taking the time to leave a review with us! We strive to make the customer experience a top notch one and to hear that we met th...ose expectations gives us satisfaction. Thank you again for leaving a review and we hope you have a wonderful week! Best regards, MINI of Tempe
The best car buying experience my husband and I have ever been through. Found a used Subaru, emailed and got an answer immediately. We drove 120 miles... to come see car and look at buying. No haggling, no messing around-we got a great price and we were on our way home shortly after. Great service--Will recommend from this day forward!!
They were really nice...even though they sold the Truck I came to look at, they really made an effort to help me find something else I might like..they... weren't overzealous or bored by me once my choice vehicle was gone.
Hello, Thank you for taking the time to leave us your feedback and review. We hope to do business with you in the future and find you the perfect ve...hicle you're looking for. If there is anything else we can do, please do not hesitate to ask. Thank you, again, MINI of Tempe
I recently paid a visit tomTempe Mini for service on my certified pre owned 2010 MINI S. with 40k miles. On my 1st oil change I found that the bolt securing... the radiator overflow was broken, either by the previous owner or whomever changed the oil last. When I arrived the service advisor informed me of a campaign involving the installation of a turbo heat-shield and that my brake fluid required change. The service advisor told me he would have the tech look at the broken bolt, but he wasn't sure what the fix would be. Upon my return and inspection of the vehicle, I was not at all happy with how the damaged bolt was remedied. The service advisor told me that any other fix wouldn't be covered by warranty and unfortunately the remedy I was looking for would required much more than just replacing the bolt. he told me that with parts and labor the cost would near $1000!!! Needless to say I was not happy with a warranty good until late 2016. I expressed my unhappiness in an email and was contacted the following morning and advised of a meeting with the shop Forman. When I arrived, not only did I have the complete attention of the forman, but also the service manager. They were truly empathic and assured me I would be taken care of, and I was. I was immediately provided a loaner vehicle and 5 hours later my vehicle was repaired to my complete satisfaction! In addition, they noticed one of my windshield wipers was missing a portion of the shroud which they replaced for free. I sing your praises! I truly appreciate the Shop Forman and the Service Manager, they went out of there way to value their customer. Thank You
Hello, Thank you for taking the time to review our dealership! We appreciate your feedback and hearing of your experience with MINI of Tempe. We're t...hrilled we were able to complete the necessary repairs to your satisfaction and that you were taken care of fully. If there is anything else we can do for you in the future, please do not hesitate to contact us. Thanks again, MINI of Tempe
Recently my wife had to bring her car in for service and was greeted by Doug O Donnell our service advisor he is extremely courteous and professional and... explained what was to be done on our car. While waiting we were greeted by Earl Miller the service manager who checked that everything was going ok and updated us on the progress of our repair as did Doug .After the car repair was done we were informed by Rob Jones who is the service technican who did the work on our vehicle and explained all was good to go and what he did.Before leaving I went to the parts dept to buy my wife a gift mini related and was helped by Fernando Diaz the parts coordinator who is very knowledgeable and friendly and got the correct item I wanted.This dealership is very accommodating and go far above to help there customers and make sure you are treated like a part of there family.
Anthony, We appreciate you sharing your experience at MINI of Tempe with us! Thank you for choosing our dealership and Service Department to trust yo...ur vehicle to. We'll be sure to pass along your kind words to the team. Thank you, MINI of Tempe
Bought a used truck at Mini of Tempe. The whole process was the best buying experience I have had buying a vehicle. The people were friendly and they genuinely... cared about my experience. They wanted to make sure I was completely satisfied with my Ford Ranger. I never thought I could find such a great used truck at a Mini Dealer.
March 4, 2013, Mini of Tempe were all smiles and lies. I even wrote a review below to try to make them look good even though in my heart I would never... take my car back to them. I was already told by other dealers that the up-sale in fuel injector cleaner was a common ploy of dealerships. I didn't have to tell them how the car reacted. Car experts told me verbatim what happened to my car because they said it is a story they hear over and over. That being said I wanted to give an update. The dealer promised to refund me the approximately $200 out of the $2,600 I spent to cover the needless fuel injector cleaner. My car's engine was almost destroyed by the sleezy service. It is now April 28, 2013 and there is no check in the mail and Mini of Tempe now is sending my advertisements to bring my car in for more pilfering. In short...THEY LIED! Putting that aside for a moment lets see how my car is doing since their botched service. My car run OKAY and that's it....OKAY. As soon as I can get it up to my Mini dealer of three and a half years, Northwest Mini, Tacoma, I will let them fix it. The car still struggles sometimes to catch its breath. I don't trust the replaced gasket they forgot to put on after the fuel injector service and have zero confidence in their credibility to do the right thing.