This is our 2nd purchase from this dealership. So let me tell you I was so afraid about buying another used vehicle because I got literally screwed from the last dealership!! My hubby bought a truck from Solid Rock Auto 3 years ago and it still is a great truck so we decided to go back and get a vehicle for me, I had such a bad car buying experience before and I was so afraid about doing it again...BUT ...this family is so friendly, and down to Earth people you will feel like you have known them for years!! I had such a great buying no pressure experience with this dealership I will not go anywhere else ever again!! Dan will let you know everything you want and need to know and even gave me the carfax for the vehicle I purchased, which other dealership would not!! I LOVE my 2019 Jeep Cherokee!! THANK YOU SO MUCH TO THE SOLID ROCK AUTO FAMILY!!! We will BE BACK in the future!!
Great dealership. Very satisfied. Highly recommend. Amazing custom service.
My family has been going to Solid Rock for years, so when it was time for me to get my first car, I knew I wanted to go there. When I arrived Dan and his staff made me feel comfortable and stress free. As well as, helped talk me though some of the questions I had. I would recommend going to Solid Rock for your next car purchase.
Absolutely terrible service! Solid me a car with an oil leak and tried to fix it with liquid seal. I had the warranty but it covered nothing! Super cocky and arrogant. My car only last a month after blowing up bc of the lack of quality service provided by solid rock. Never in my life have I ever been screwed over like I got for choosing a car from them!
Very happy! We will be back!
Dan and Silas were amazing! They went above and beyond for me to make sure I was taken care of and completely happy with my car! We came from out of state, so I called them a million times before making the drive to ask questions. They were always polite and very helpful! And never once did I feel rushed, uncomfortable or weary. They have such a good selection at affordable prices...just an overall nice facility and comfortable atmosphere. My new car had a problem after I got it home and Dan went to the ends of the earth to make it right! We were so impressed with his honesty and compassion! Never have I ever had a car salesman bend over backwards like Dan did for me! He's an awesome guy and we will definitely be back for our next car! Even now, about 2 months after my purchase, I still call and ask questions and they're happy to help out! That speaks volumes. They don't just sell you a car and forget about you, they really do care! I can't say enough good things about the guys at Solid Rock!
Great 5 STAR service
Dan and Silas were great throughout the entire sales process which wasn't long: I bought a truck from their lot within 24hours. They have a great inventory and I recommend looking at their website before going to their lot to make the buying process highly efficient. Solid Rock is family owned, which I found to be very interesting. I typically take longer to make larger purchases to ensure I conduct the appropriate diligence before I buy anything, especially a used vehicle. However, I ended up buying a truck from solid rock without even taking it to my mechanic for an inspection. YES, PROBABLY NOT THE SMARTEST DECISION. But, as someone whose worked in sales and runs a sales function, I could tell Dan and Silas were genuine people when I walked into their dealership. They greeted me warmly and honestly as a black male in the middle of no where I typically don't expect the type of treatment I received. They emphasized that they stand by what they sell and consistent with my gut, they did. There was a minor issue with my truck and they went above and beyond to ensure it was resolved ASAP. FIVE STAR SERVICE at Solid ROCK. HIGHLY RECOMMENDED!!!!! I will be a repeat customer.
When I first went into Solid Rock Auto Group, Dan answered all my questions I had about the trucks I was interested in. I test drove 5 different trucks he had on the lot. When I was done I told him thank you and left. He wasn't like your typical car salesman he wasn't pushy he didn't call and bother me , no pressure. I went back a few days later after checking out other dealerships. Drove the same trucks again. I thanked him again and again no pressure. I called him the next day we made a deal over the phone I went and picked up the truck had a problem with the fuel system he took the truck back and fixed everything. No problem. And if I didn't talk to Dan, his son Silas answered my questions and kept me up to speed on what was going on with my truck. xxxx they even gave me a loner car until my truck was fixed. It was the most positive buying experience I've ever had. I'm definitely going to buy my next vehicle from Dan and Silas.
Another Great Car and Experience with Solid Rock
I have bought three vehicle from Dan at Solid Rock. We love working with Dan and trust him with helping us to meet our vehicle needs. The process was seamless, thorough and professional. I would highly recommend Solid Rock Auto Group for your next vehicle!
Came here and looked at the cars they had. They have good quality cars and the staff is very helpful and nice. There facility is clean and organized.
Great Family Company
It's hard buying a used vehicle in the current market but I purchased my 2013 Subaru Crosstrek here at a great price and was able to use the financing they offer! I plan on buying here again in the future when I am in need of another vehicle. Thanks for all the help Dan!