Reviews
Service went well.
Service went well. Friendly staff and the car was ready when the service rep said it would be ready.
Service went well.
Service went well. Friendly staff and the car was ready when the service rep said it would be ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and your review! Thanks from the Johnson Hyundai of Apex Team, Mikey!
Justin worked with us to get the best deal as possible
Justin worked with us to get the best deal as possible the whole process was well done
Justin worked with us to get the best deal as possible
Justin worked with us to get the best deal as possible the whole process was well done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don, we are grateful for your review. Thank you from all of us at Johnson Hyundai of Apex! Your kind words will be shared with Justin.
Prompt response and follow ups for setting up
Prompt response and follow ups for setting up appointment. Quick paperwork and vehicle delivery. Good facility.
Prompt response and follow ups for setting up
Prompt response and follow ups for setting up appointment. Quick paperwork and vehicle delivery. Good facility.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive feedback! We appreciate your business and hope to see you again at Johnson Hyundai of Apex. Enjoy the new ride!
Ms. Baxter was great as usual. Don..I said what I had to
Ms. Baxter was great as usual. Don..I said what I had to say. Ty
Ms. Baxter was great as usual. Don..I said what I had to
Ms. Baxter was great as usual. Don..I said what I had to say. Ty
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your kind review of Baxter warms our hearts! Thank you from the Johnson Hyundai of Apex Team.
Exceptional Service from Our Sales Agent Christian!
Exceptional Service from Our Sales Agent Christian! I had a fantastic experience with our sales agent, Christian! I was helping my mom purchase a small SUV, something she has been wanting for quite some time. My mom is a busy woman who knows what she wants and doesn’t have time to waste. After spotting the vehicle she liked on CarGurus.com yesterday, she decided she wanted to visit the dealership to see it in person.We arrived without an appointment.Christian warmly welcomed us.My mom pointed out the vehicle she was interested in from the website, and the rest is history.From start to finish, Christian was professional, knowledgeable, and kind. He truly listened to our needs. Unlike other dealerships that can make the car shopping experience feel overwhelming or rushed, and where the sales agents can be overly pushy, Christian was a breath of fresh air. More agents should strive to be like him!
Exceptional Service from Our Sales Agent Christian!
Exceptional Service from Our Sales Agent Christian! I had a fantastic experience with our sales agent, Christian! I was helping my mom purchase a small SUV, something she has been wanting for quite some time. My mom is a busy woman who knows what she wants and doesn’t have time to waste. After spotting the vehicle she liked on CarGurus.com yesterday, she decided she wanted to visit the dealership to see it in person.We arrived without an appointment.Christian warmly welcomed us.My mom pointed out the vehicle she was interested in from the website, and the rest is history.From start to finish, Christian was professional, knowledgeable, and kind. He truly listened to our needs. Unlike other dealerships that can make the car shopping experience feel overwhelming or rushed, and where the sales agents can be overly pushy, Christian was a breath of fresh air. More agents should strive to be like him!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear about the exceptional service you and your mom received from Christian at Johnson Hyundai of Apex! It's fantastic that he made the car-buying experience smooth and enjoyable. Thank you for sharing this wonderful feedback, and we hope your mom loves her new SUV!
We had a schedule appointment.
We had a schedule appointment. They told us 2 hours, but ended up being 3.5 hours for an oil change and tire rotation. Then they charged us for services that should have been included in our 3yr / 36K maintenance plan. Called mulitple times to get this corrected, but very hard to talk to an actual person. I finally got a call back from a service manager. They said they would look into it and call me back by end of day. Never heard from them again. Just an overall awful experience.
We had a schedule appointment.
We had a schedule appointment. They told us 2 hours, but ended up being 3.5 hours for an oil change and tire rotation. Then they charged us for services that should have been included in our 3yr / 36K maintenance plan. Called mulitple times to get this corrected, but very hard to talk to an actual person. I finally got a call back from a service manager. They said they would look into it and call me back by end of day. Never heard from them again. Just an overall awful experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about your experience with the service appointment. It sounds frustrating, especially when communication falls short and expectations aren't met. We strive for better efficiency and transparency in our services and would like to help resolve this issue for you. Please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com, so we can address these concerns directly. Thank you.
Everyone was very court as caring and efficient
Everyone was very court as caring and efficient unfortunately I could not come in and very much appreciated and them coming to my home to pick up my vehicle service and bring it back for me. That was a blessing there a great team and an asset to the company I would recommend Them to family and friends
Everyone was very court as caring and efficient
Everyone was very court as caring and efficient unfortunately I could not come in and very much appreciated and them coming to my home to pick up my vehicle service and bring it back for me. That was a blessing there a great team and an asset to the company I would recommend Them to family and friends
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mauri, we're delighted to hear that our Johnson Hyundai of Apex team could assist you with such convenience! Thank you for recommending us and sharing your positive experience. We look forward to serving you in the future!
Paul Stokes did an excellent job working the deal with
Paul Stokes did an excellent job working the deal with me. Highly recommended! Finance department was professional and no pressure up sales! Great experience love the vehicle.
Paul Stokes did an excellent job working the deal with
Paul Stokes did an excellent job working the deal with me. Highly recommended! Finance department was professional and no pressure up sales! Great experience love the vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Neil, we're delighted to hear that Paul and the team at Johnson Hyundai of Apex provided you with a great experience. Enjoy your new vehicle!
I have an excellent experience buying the hyundai tucson
I have an excellent experience buying the hyundai tucson hybrid 2025 sel convenience at this dealer. Justin Brodie was the person I was working with and he made the whole buying experience smooth and enjoyable.
I have an excellent experience buying the hyundai tucson
I have an excellent experience buying the hyundai tucson hybrid 2025 sel convenience at this dealer. Justin Brodie was the person I was working with and he made the whole buying experience smooth and enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sudeep, we're delighted to hear that Justin made your experience at Johnson Hyundai of Apex smooth and enjoyable. Enjoy your new 2025 Hyundai Tucson Hybrid SEL Convenience!
Great sales experience.
Great sales experience. Paul Stokes did a great job working the deal with me. Highly recommended. Finance department was no pressure to upsell. Great over all experience . Love the Hyundai Kona!
Great sales experience.
Great sales experience. Paul Stokes did a great job working the deal with me. Highly recommended. Finance department was no pressure to upsell. Great over all experience . Love the Hyundai Kona!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Paul and the team at Johnson Hyundai of Apex provided you with a great sales experience. Enjoy your new Hyundai Kona!