Reviews
Write a reviewGood experience for a pre-owned RX350
Salesmen Eddie & Kevin were great to work with . . .not pushy like some dealers. After some haggling with Keith (Sales Mgr) he offered me a price I could live with and car was in excellent shape with low miles. We looked at other dealers including Greensboro and also in Durham, NC (wider selection).
Good experience for a pre-owned RX350
Salesmen Eddie & Kevin were great to work with . . .not pushy like some dealers. After some haggling with Keith (Sales Mgr) he offered me a price I could live with and car was in excellent shape with low miles. We looked at other dealers including Greensboro and also in Durham, NC (wider selection).
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a new car
Went going to purchase a new car . My salesman was mike,,,,,everything was a good experiemce
Buying a new car
Went going to purchase a new car . My salesman was mike,,,,,everything was a good experiemce
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Lexus RX 350 AWD
Flow lexus of Winston Salem is absolutely the best best dealership that I have ever dealt with! Very professional, very friendly, and caring! They made our purchase so easy. Very competitive on prices as well. This is our third purchase on new Lexus vehicles from them and every single one has been perfect transactions. We look forward to buying another one in a few years. The vehicles are very well taken care of and the staff all the way to the management are top notch! Thank you Flow Lexus!
2017 Lexus RX 350 AWD
Flow lexus of Winston Salem is absolutely the best best dealership that I have ever dealt with! Very professional, very friendly, and caring! They made our purchase so easy. Very competitive on prices as well. This is our third purchase on new Lexus vehicles from them and every single one has been perfect transactions. We look forward to buying another one in a few years. The vehicles are very well taken care of and the staff all the way to the management are top notch! Thank you Flow Lexus!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
best car buying experience I ever had.
I spoke to Eddie Dooley over the phone about an RX. He was polite, professional and very helpful. I drove to the dealership to take a better look at the vehicle. Everyone involved was friendly and I got a great deal. Overall, great experience.
best car buying experience I ever had.
I spoke to Eddie Dooley over the phone about an RX. He was polite, professional and very helpful. I drove to the dealership to take a better look at the vehicle. Everyone involved was friendly and I got a great deal. Overall, great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Sherri, for such a wonderful compliment. We will be sharing this with all our staff including Eddie. We hope we can continue to exceed your expectations in the future in sales and in service!
Service
Susi has been my service advisor for 20 years. I would not go anywhere else for service. The lounge is very comfortable and the people are great.
Service
Susi has been my service advisor for 20 years. I would not go anywhere else for service. The lounge is very comfortable and the people are great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much Martha for the kind words! I will passing this message to Susi. We, at Flow Lexus of Winston-Salem appreciate your loyalty and patronage. We hope we can continue to exceed your expectations of our dealership in the future. Thanks!
Fabulous Dealership
I realize car dealers generally don't rate "fabulous" as a descriptive word, but I have done business with Flow Lexus for 20 years and have never had a dealership experience as professional and honest (another unlikely description) as the salesmen and service individuals at Flow. In addition to my Lexus vehicles, I own/owned many other makes and models, none of which provided the same dealership experiences as the quality and service at Flow Lexus. Unlike all other dealerships I've done business with in the past 40 years, the salesmen and service advisors at Flow respected that I did my research and knew exactly what I wanted to purchase and what services I wanted performed. They did not try to sell me something I didn't want or need, gave me top dollar for my trades, and then negotiated fairly on the purchase price of my new vehicles. I reached out to two other Lexus dealers nearby while researching my recent ES300h purchase to get a feeling for the market, and was extremely disappointed with with both initial contacts. My disappointment was relayed to one of the sales managers who sent a generic email request regarding my experience with his dealership. I'm not naive enough to believe every employee at Flow can rate a "fabulous" and "honest" description, but my personal experiences have been such.
Fabulous Dealership
I realize car dealers generally don't rate "fabulous" as a descriptive word, but I have done business with Flow Lexus for 20 years and have never had a dealership experience as professional and honest (another unlikely description) as the salesmen and service individuals at Flow. In addition to my Lexus vehicles, I own/owned many other makes and models, none of which provided the same dealership experiences as the quality and service at Flow Lexus. Unlike all other dealerships I've done business with in the past 40 years, the salesmen and service advisors at Flow respected that I did my research and knew exactly what I wanted to purchase and what services I wanted performed. They did not try to sell me something I didn't want or need, gave me top dollar for my trades, and then negotiated fairly on the purchase price of my new vehicles. I reached out to two other Lexus dealers nearby while researching my recent ES300h purchase to get a feeling for the market, and was extremely disappointed with with both initial contacts. My disappointment was relayed to one of the sales managers who sent a generic email request regarding my experience with his dealership. I'm not naive enough to believe every employee at Flow can rate a "fabulous" and "honest" description, but my personal experiences have been such.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience!
After muc shopping I purchased an '08 Lexus LS 460. The dealer has a super clean 'Certified' used car. The transaction went smoothly, and I am happy with the purchase.
Great experience!
After muc shopping I purchased an '08 Lexus LS 460. The dealer has a super clean 'Certified' used car. The transaction went smoothly, and I am happy with the purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase