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I used the USAA car buying service in order to purchase a new 2019 Lexus RX 350. The service and ease in use of the car buying service was simple and fast.... What made the car buying service even better was Wally's and Corinna's exceptional service, patience with the process in purchasing the vehicle. I received vehicle selections and pricing minutes after I made my initial selection from Corinna. Wally explained and answered all my questions in detail, and made the car buying experience extremely pleasant. Car buying is not what it use to be and both of them made buying a new vehicle from Flow Lexus a pleasure. I hope to work with both of them in the future, and I will recommend Flow Lexus to service my new Lexus sales. Thanks Wally and Corinna.
I love bringing my car to this dealership. Service reps are always great to work with! They always truthfully let me know what's going on with my vehicle... and let me know of any recent recalls. Highly recommend.
I MADE A SPUR OF THE MOMENT PURCHASE WHEN I TOOK MY OLDER LEXUS IN FOR SERIVCE.. BILL PARDUE DID AN EXCELLENT JOB OF WALKING THROUGH THE FEATURES ON THE... NEWER LEXUS WITH ME AND MAKING SURE I WAS COMFORTABLE USING THEM. IT WAS A GOOD EXPERIENCE.
This was the best car buying experience we have ever experienced! We were made to feel like we were the only people who mattered in the dealership while... we were there. Mark called to check in on us after we had the car for several days. We will definitely recommend this dealership to any of our friends looking for a vehicle!
Great service experience -v always friendly. Wonderful waiting area that is always comfortable. Susi Todd is always professional and helpful - a pleasure... to deal with. Prompt and efficient
We took our 2017 Lexus RX350 into the Winston Salem dealership for a recall. Russ Miller handled our service call, and scheduled our visit. He gave us... an estimated time of just under 2 hours and was right on the money.
Russ is my service guy and he got me in and out in less than two hours. All went well and they washed it too.
Loved Chris, my service rep, who assisted me and was very professional and great to work with. The repair was completed within the stated amount of time... with extra's added, such as recommendations to keep my car in best condition, car wash, fill-up and fluids checked as part of the great service. I most definitely recommend this company.
Great service and facility. Will come back for sure. Lounge is very comfortable and nice. Thanks for a wonderful experience and interaction. Will recommend... Flow.
Our car has performed perfect since bought and our service rep has been the best...would recommend Lexus as car of choice over all our cars owned in past!