Flow Lexus of Winston-Salem

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
418 lifetime reviews. Includes reviews of Flow Lexus of Winston-Salem from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 20, 2019

    I used the USAA car buying service in order to purchase a new 2019 Lexus RX 350. The service and ease in use of the car buying service was simple and fast.... What made the car buying service even better was Wally's and Corinna's exceptional service, patience with the process in purchasing the vehicle. I received vehicle selections and pricing minutes after I made my initial selection from Corinna. Wally explained and answered all my questions in detail, and made the car buying experience extremely pleasant. Car buying is not what it use to be and both of them made buying a new vehicle from Flow Lexus a pleasure. I hope to work with both of them in the future, and I will recommend Flow Lexus to service my new Lexus sales. Thanks Wally and Corinna.

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    Shopped for a new car
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  • 5.0 out of 5
    May 9, 2019

    I love bringing my car to this dealership. Service reps are always great to work with! They always truthfully let me know what's going on with my vehicle... and let me know of any recent recalls. Highly recommend.

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  • 5.0 out of 5
    April 18, 2019

    I MADE A SPUR OF THE MOMENT PURCHASE WHEN I TOOK MY OLDER LEXUS IN FOR SERIVCE.. BILL PARDUE DID AN EXCELLENT JOB OF WALKING THROUGH THE FEATURES ON THE... NEWER LEXUS WITH ME AND MAKING SURE I WAS COMFORTABLE USING THEM. IT WAS A GOOD EXPERIENCE.

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    Shopped for a used car
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  • 5.0 out of 5
    March 26, 2019

    This was the best car buying experience we have ever experienced! We were made to feel like we were the only people who mattered in the dealership while... we were there. Mark called to check in on us after we had the car for several days. We will definitely recommend this dealership to any of our friends looking for a vehicle!

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    Shopped for a new car
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  • 5.0 out of 5
    March 18, 2019

    Great service experience -v always friendly. Wonderful waiting area that is always comfortable. Susi Todd is always professional and helpful - a pleasure... to deal with. Prompt and efficient

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    Came in for service or repair
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  • 5.0 out of 5
    March 18, 2019

    We took our 2017 Lexus RX350 into the Winston Salem dealership for a recall. Russ Miller handled our service call, and scheduled our visit. He gave us... an estimated time of just under 2 hours and was right on the money.

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    Came in for service or repair
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  • 5.0 out of 5
    March 17, 2019

    Russ is my service guy and he got me in and out in less than two hours. All went well and they washed it too.

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    Came in for service or repair
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  • 5.0 out of 5
    March 17, 2019

    Loved Chris, my service rep, who assisted me and was very professional and great to work with. The repair was completed within the stated amount of time... with extra's added, such as recommendations to keep my car in best condition, car wash, fill-up and fluids checked as part of the great service. I most definitely recommend this company.

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    Came in for service or repair
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  • 5.0 out of 5
    March 15, 2019

    Great service and facility. Will come back for sure. Lounge is very comfortable and nice. Thanks for a wonderful experience and interaction. Will recommend... Flow.

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  • 5.0 out of 5
    March 14, 2019

    Our car has performed perfect since bought and our service rep has been the best...would recommend Lexus as car of choice over all our cars owned in past!

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