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I purchased a certified pre owned 350ES. Intially, I worked with Corrina. Corrina help me find what I was looking for. I came from Henderson, Nc to get... my car. I arrived a few minutes after closing. Paul, Keith and Jennifer greeted me with a smile. While Paul rode with me on a test drive, Keith and Jennifer prepared my paperwork. I received service, as if the dealership was opened. Great customer service!
Leon - thank you for shopping at Flow Lexus of Winston-Salem! We are excited to hear that Corrina, Paul, Keith, and Jennifer all contributed to your e...xceptional sales experience. It is exciting to know that you are on the road in a Lexus ES 350 and we wish you safe travels!
Your customer service is exceptional. My beautiful Red Lexus stays in Tip Top shape. Susi gives such kind and personal attention to the service needed... on my car and to me personally. She is a Jewel!
Always great customer care, service, and personal care with a smile! It's always a pleasure coming to each visit. Flow Lexus on Jonestown, rocks!
It is always a pleasure, not a chore, to bring my car in for a service. Susi takes care of everything, is always thorough, and seems to genuinely care.... She is always a bright spot in my busy work day! She deserves a gold star !! or 5 gold stars!!
I've always been pleased with the level of personal care at Flow Lexus. Susie has always been helpful and I trust completely what she recommends.
We never have an issue and enjoy the quality of service. Looking forward to the 2021 GX's as we may upgrade to a new vehicle.
second car i have bought from Paul, i will buy another one. I love Flow Lexus. They're professional and accommodating. i did not spend all day there,... i came in there and was done in there in record time.
Excellent experience dealing with Flow Lexus (Winston-Salem). Thanks for all. This is the second car that we have bought from Chet at Flow Lexus. Hope... it is not my last purchase.
Excellent experience during my service visit. Susi set up my appointment and greeted me upon arrival. I was directed to the exterior seating area and... appreciate the fact the dealership attempts to be in compliance with Covid-19 guidelines. Once service completed, Susi notified me immediately, walked me to my vehicle and as always, made me feel like a valued customer.
I always receive excellent service from the Russ and Susie when I call for an appointment for service and when I arrive with my car I am met with a friendly... greeting and service with a smile. I purchased my first car with Flow Lexus in 2008 (ES 330) and my second was in 2019 (RX 350). I will always drive a Lexus and my next car will be purchased at Flow Lexus!!!