Reviews

4.6 out of 5 4.6
146 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 7, 2018

    Like no other car experience, professional, courtious, and offer a great deal!!!! Internet sale spring was competitive, timely, great follow up and lots... of flexibility and options!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 29, 2018

    I worked with Art and he was very helpful. I used the online appointment maker but didn’t get a confirmation email, so I called and he got me my... original appointment time. I arrived early and they immediately could take my car. Fairly quick wait time in the lounge- comfy chairs and a tv and coffee! What I also really liked is that there wasn’t a ‘hard-sell’ of things my car needed. Options were given but I felt zero pressure. Painless process- I’ll definitely be back.

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    Does recommend this dealer
    Came in for service or repair
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  • June 14, 2016

    Their internet sales manager Dan Pasenelli and Valeri helped me very professionally and patiently to find the car fit our needs, with their help, we got... an excellent deal on the car we like and the whole buying process was pleasant and stress free. Thank you!

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    Shopped for a new car
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  • 4.0 out of 5
    November 21, 2018

    Service writer (Peter) was great to deal with. His communication was superior. He throughly checked the needed repairs too. Thank you. The overall team... and experience was good, don't get my wrong, yet I was surprised not to see our vehicle simply washed after a $1700 repair! We take our other Toyota to another local dealership for a simple 5,000 mile $57 yes $57 service and it's always washed. My advise. Make your customer happy by washing the vehicle. This final 'touch' of appreciation goes a long ways.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 19, 2018

    They were very helpful and friendly. Bo was great to work with. The whole process went very smooth and as quick as possible. I would definitely recommend... this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 19, 2018

    Steven helped us and he was courteous, professional and was very conscientious of our time. It was probably one of the best experiences I’ve ever... had with the car dealership .

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    Does recommend this dealer
    Shopped for a used car
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  • 5.0 out of 5
    November 16, 2018

    Great sales and service always from this dealership. Excellent service department and Jody and Ken and Karen are great is sales. Also Rosie in finance... is outstanding.

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    Does recommend this dealer
    Shopped for a new car
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  • 5.0 out of 5
    November 15, 2018

    Always get good service with John and the Poway Toyota dealership. they are efficient, helpful, courteous, and make the process of bringing in my car... for service easy.

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    Came in for service or repair
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  • 5.0 out of 5
    November 1, 2018

    Thank You so much John Sohl for taking care of me at Toyota of Poway!!! Service was outstanding as usual. Thanks for exceeding all my Toyota Tacoma’s... needs!!! God Bless!!! Stephen M.

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    Came in for service or repair
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  • 5.0 out of 5
    October 26, 2018

    Peter T. Best customer service ever! I love Toyota of Poway 100% due to Peter. I have and always will service my truck at Poway Toyota!!! Thanks for the... ride Tom...Go Dodgers

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    Came in for service or repair
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