Toyota of Poway

Horrible experience Alec was horrible he was so not nice and so argumentative tried to upsell and charge for rental car very unprofessional do not go to Alec for service in Poway

Alec was our service powa servic location, he was so mean rude and unprofessional please don’t go to him saving you from anguish he put us through

Went in to get PM on my 2014 Camry hybrid, ended up buying a mini 2019, 4 door! Met Victor when I went out to get fresh air, just started chatting & talking about cars, Victor was very patient, friendly and helpful just let me look until I found what I liked & before I knew it bought the hardtop 4 door S mini Cooper, & traded in my Toyota! The gentleman at the used part was very helpful & helped me on my way and the finance gentleman also, I paid cash for my car and even though still a lot of paperwork All helpful in my negotiations of purchasing my mini!

Excellent customer service at Toyota of Poway…from checking my car in right up to having it brought out to me after the completed service. John Sohl(my service advisor) is absolutely the best!! Excellent communication and very pleasant and knowledgeable to work with. I only take my new 4 Runner to this location…the waiting room is always clean and everyone there works as a team!! Thank you John for always going the extra mile with customer service.

Excellent service with lots of respect I will recommend everyone. I know Poway Toyota is number one really appreciate them. Thank you so much.

Easy to schedule appointment, you can have it same day. Service very good, people are nice. Thanks

Rob Mc. Explained the entire buying experience honestly and in great detail. He answered any questions completely and made me feel that my business was greatly appreciated by Toyota of Poway. When I purchase my next car at Poway I will insist on having him as my salesperson

John sohl Service advisor great gay Very professional, super nice, no complaint at all. I recommend him to everybody. Thank you, John sohl 👌 You're the best buddy.

Went for to service my call because of a recall and I was getting an attitude from Mike because I decided not to replace my old tires and he felt the need to announce it to everyone around the area that I was deciding not to replace them. With that attitude why would I choose to replace them at the dealership? The tire inspection person was nice about explaining to me about the degeneration of my tires and why he recommends replacing them

I’ve been coming here for over a decade and I don’t see that changing