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Making a next day appointment was quick and easy. Once you arrive, the check in process was extremely fast and he service personnel friendly. In one hour,... they were done with me truck, awesome!
Made an online appointment that didn't show up in their system but the politely took my vehicle as if I had one. I was told it would be an hour to... hour and a half, and it took 2 hours. Haven't checked their work but the staff were all very friendly and professional with a clean and comfortable waiting area with lots of shops and restaurants nearby to occupy your time while your vehicle is being serviced.
Their internet sales manager Dan Pasenelli and Valeri helped me very professionally and patiently to find the car fit our needs, with their help, we got... an excellent deal on the car we like and the whole buying process was pleasant and stress free. Thank you!
Efficient customer service at reception area quick check-in clean facility outside & in waiting area Service rep Kevi was helpful & Showed... us location of wiring problem .
Art is great, responsive, and easy to deal with. He treats me fairly and doesn’t perform unnecessary repairs. Never had trouble making an appointment... in the past.
Outstanding service. Michelle was on top of her game. She is excellent at customer service. She kept me up to the minute in the repair. Michelle made me... feel like a valued customer.
Mr. CHAVEZ was very accommodating and helpful. My online appt. did not go through, but he set me up for what needed to be done. Jim was very nice, dropped... me off where I wanted to go.
Ron Flores of Poway Toyota had been exceptionally helpful when I bought my new car. He was very clear in explaining to us the details of our negotiation.... He was very patient and stayed late with us during the whole process of our transaction. I highly recommend him.
It took about 1:45 minutes to do an oil change. And I had an appointment. I was told it would be a little over an hour.
I bought my truck almost a year ago and have been using the Toyota Care Program. It’s the best. I get an appointment and go in and get out in no... time. I like free. I’ll miss it when it’s done. Everyone is super friendly and they have a play room to distract my kid. Top notch. Thank you