Car Point of Orlando

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 19, 2015

    They go above and beyond for their customers, very nice and clean cars

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 22, 2015

    Buying the vehicle was the easiest process. They would say anything to make the deal. They claim they back up their name but as soon as you drive off the... lot, they do not care about you or your business. They don't know about their vehicles they just want to make money. I will never go back nor do i refer this business

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    July 16, 2014

    The best cars in Orlando area. Very friendly people, Mauricio, Cristiane and Tiago.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James was such a pleasure meet you and sell you the CRV for you and your family. You can count on us. Take care.

  • 5.0 out of 5
    June 19, 2014

    We thank Mauricio and Cristiane the wonderful car that we were sold. Carlos and Gisele

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks to you for the opportunity of taking care of your car needed. We are please for the trust you had on us. Thanks a lot.

  • 5.0 out of 5
    March 26, 2014

    I had been searching for a decent used minivan for a couple of weeks online when I came across a vehicle on their lot that fit my needs and budget. The... transaction was completed quickly and professionally and I am totally satisfied with my purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This is the way Car Point Team work. We look for the customer satisfaction above ours. Mr. Mills thanks for choosing us as your car dealer and we appr...eciate your referrals as well. take care

  • 5.0 out of 5
    February 27, 2014

    Car Point of Orlando is a Blessing. They are so right when they say "no sales person pressuring you", they work well with you on finding a payment that... fits your budget. Cristiane and Maurizio are very nice and honest people. I was desperate for an upgraded vehicle and they came through even though my credit wasn't that good. I thank them so much for being the nice, honest individuals they are. Once again thank you for your help and my daughters and I love our reliable vehicle. I will definitely recommend them to anyone for purchasing a vehicle, especially if you have a teen who needs a reliable vehicle "Car Point of Orlando" is the place to go.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks to you! Is our honor to please you and your family. Our goal is make our customers happy so we can be happy as well :) We are glad to have you... as one of the member of our customer family. You can count on us! We keep in touch .

  • 5.0 out of 5
    May 28, 2013

    I went to Car Point because they had a car I was very interested in. The car was just as they said it would be. We drove off with the car the very next... day, happy as could be. There was one issue with the car and Chris was very quick to get it fixed at minimal cost to us.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jay and Gail There was such a pleasure to deal with you all. Thank you for the opportunity. WE ALWAYS BE HERE FOR YOU.

  • 5.0 out of 5
    February 21, 2013

    strong forces that impressed me as I have met and or worn very well, cars are very good and not expensive or they can enter the situation and help them... make the right choice village thank you very much, taking into consideration that Mrs. dealing with customers

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 29, 2012

    I just want to say that this is a good and honest place to go if you need a car. I bought a 02 ranger about 4 months now it looked great, runs great, and... still does. I found the truck on the cars.com web site I called the place ahead of time to get the process moving faster because I was in a bit of a time crunch, Cristiane was ready when I got there and the entire process took about 30 minutes including me taking the truck to the mechanic to get it checked out first. I was super impressed. I paid cash straight up and only lacked one payment which they gave me 30 days to pay. Overall my experience with this place was better than any car buying experience to date, no shadiness, no hiding facts, an overall great place.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 19, 2012

    Emailed Car Point several times but received no response to emails or request for carfax. Drove 160 miles round trip and when we reached the dealer, no... one ever came out to greet us. We looked at the exterior of the 2009 Nissan Murano with 35K miles only to find the back passenger door and front left quarter-panel out of alignment with the rest of the car indicating frame damage. We left and no one ever did try to help us. Terrible customer service.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear Christina We are sorry for your uncomfortable experience with us. Different from big dealers, we don't have salesperson (we don't push people to... buy our cars !!!) ..... It is just me and my wife. Sometimes we are dealing with a customer inside the office and don't leave this customer alone to start with a new one..... We think it is not polite. If you had entered our office you would feel how nice we are with our customers. We have many coming back for a second and third purchase !! About that 2009 Murano, it seems your knowledge it is not accurate. That vehicle is not a frame damage (check Carfax). The only issue was a minor accident on the rear left door and the price and mileage were the best in a range of 100 miles. I really believe this was a very good deal and probably this made you drive 160 miles to check it out.

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