[{"id":124148,"personPtyId":40168460,"firstName":"Buddy","lastName":"Rue","titleText":"Sales & Leasing Advisor","shortBioText":"Hello, my name is Buddy Rue and I have been a sales consultant with Gates Hyundai since 2012. I really enjoy what I do, helping people meet their automotive needs in a no-pressure environment. I strive to treat you just as I would a member of my own family. I look forward to working with you!","emailTxt":"buddyrue@gatesautofamily.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":87,"imageUrl":"https://cdn-user.dealerrater.com/images/62f9be6b6d2e.jpg","drDealerId":40388,"dealerEmpStartDtUtc":"1349049600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":445173,"personPtyId":40191633,"firstName":"Frank","lastName":"Jones","titleText":"Business Manager","emailTxt":"frankjones@gatesautofamily.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/7325390f89c6.jpg","drDealerId":40388,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"681004800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":337368,"firstName":"Scott","lastName":"Boggess","titleText":"General Manager","emailTxt":"scottboggess@gatesautofamily.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/72d0b44484a2.jpg","drDealerId":40388,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":298502,"personPtyId":42314964,"firstName":"Danielle","lastName":"Yarber","titleText":"Service Advisor","emailTxt":"danielleyarber@gatesautofamily.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/35389c79609b.jpg","drDealerId":40388,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":373483,"personPtyId":40185562,"firstName":"John","lastName":"May","titleText":"Sales person","emailTxt":"jlmay65@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/0589b04baa0a.jpg","drDealerId":40388,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"-291945600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":445170,"firstName":"Brandon","lastName":"Lewis","titleText":"Sales Advisor","emailTxt":"brandonlewis@gatesautofamily.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/c6ac2b363c8a.jpg","drDealerId":40388,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":298501,"firstName":"Jennifer","lastName":"Gray","titleText":"Service Manager","emailTxt":"jtgray@gatesautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/46de630b6d1d.jpg","drDealerId":40388,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":445171,"firstName":"Greg","lastName":"Fath","titleText":"Sales Advisor","emailTxt":"gregfath@gatesautofamily.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/039246d0f3ef.jpg","drDealerId":40388,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":445174,"personPtyId":40191584,"firstName":"Steve","lastName":"Revell","titleText":"Sales Advisor","emailTxt":"steverevell@gatesautofamily.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/40f315458502.jpg","drDealerId":40388,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":337369,"firstName":"Rick","lastName":"Asher","titleText":"New Hyundai Sales Manager","emailTxt":"rickasher@gatesautofamily.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/608881bd8647.jpg","drDealerId":40388,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":445172,"firstName":"Zach","lastName":"Bowman","titleText":"Sales Advisor","emailTxt":"zachbowman@gatesautofamily.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/70d642c9005f.jpg","drDealerId":40388,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales
Service Closed

Gates Hyundai Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2010

Our number one goal at Gates Hyundai is to do everything, in any way, everyday to ensure customer satisfaction. That starts with our very friendly and talented sales staff and management. Each has several years of experience and are eager to assist you in all your automotive needs.

...


Our service and parts departments are also staffed with very knowledgeable and experienced professionals who are eager to assist you. We carry a full line of Hyundai manufactured parts and all vehicles are serviced by certified ASE technicians to ensure your full satisfaction.

"We Sell for Less Because We Can"

Service

Oil, Filter Change

$29.95

Tire Rotation

$19.95

Wheel Balance

$44.95

Brake Replacement

$189

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
526 lifetime reviews. Includes reviews of Gates Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 23, 2018

    My experience was excellent. The salesman Greg Fath really took the time and effort to help us pick out what we wanted . We chose Sonata Sport and very... happy with our choice . Had great conversation with him . Drive to Gates Hyundai in Richmond

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Jones

    Business Manager

    (5.0) 22 reviews

    Scott Boggess

    General Manager

    (5.0) 18 reviews

    Danielle Yarber

    Service Advisor

    (5.0) 16 reviews

    Greg Fath

    Sales Advisor

    NOT RATED

  • 4.6 out of 5
    June 11, 2018

    Great sales staff. I didn???t purchase a car from them on my first visit but they will be the first place I go when I am ready.

    5.0 out of 5
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    3.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Boggess

    General Manager

    (5.0) 18 reviews

    Zach Bowman

    Sales Advisor

    NOT RATED

  • April 4, 2016

    Cal Yamaguchi was wonderful to work with. He knew the product he has to sale and worked very hard to find the car that fit my needs.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2018

    My experience has been very consistent with the service department. They keep appointments, work quickly, and resolve the problem. The prices seem to... be fair and they do a lot for free.

    Not Applicable
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Danielle Yarber

    Service Advisor

    (5.0) 16 reviews

  • 5.0 out of 5
    April 9, 2018

    Hello I would just like to say that Rick Asher is one of the best if not THE best car dealer I???ve ever talked to he helped me through the process and... everything so thank you rick for the great service!!!!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rick Asher

    New Hyundai Sales Manager

    NOT RATED

  • 5.0 out of 5
    January 2, 2018

    I recently bought my first car (2018 Elantra) here at Gates and I couldn't be any more pleased with my experience. I negotiated the price over the internet... for a month or so, and ended up getting a fantastic deal. We simply drove out from Lexington, picked the one, test drove it and filled out the paperwork. They honored the quoted price on the internet (so thankfully no bickering on the OTR price). Everything was honest and upfront, unlike other dealers we have bought from in the past. Penny VanDierendonck was amazing and Scott Boggess was also very friendly and welcoming. Will buy again and send other customers to Gates!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Boggess

    General Manager

    (5.0) 18 reviews

  • 5.0 out of 5
    December 23, 2017

    Good, people are friendly, cars are cheap. Im very satisfied with my purchase! Penny, and Frank was very helpful buying my first car by myself!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Jones

    Business Manager

    (5.0) 22 reviews

  • 5.0 out of 5
    December 23, 2017

    I had a non pushy sales experience. My salesperson helpful and listened to our need. Key word: Listened Most times you have an overbearing sales person-Steve... Revell was great!

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Jones

    Business Manager

    (5.0) 22 reviews

    Steve Revell

    Sales Advisor

    NOT RATED

  • 3.6 out of 5
    December 21, 2017

    The dealership staff were friendly just took a little longer than I expected. I was not able nor was I offered to drive the car that I was put into and... it was dark when I got it so I didn't know what to expect.

    4.0 out of 5
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    3.0 out of 5
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    3.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Jones

    Business Manager

    (5.0) 22 reviews

    Brandon Lewis

    Sales Advisor

    NOT RATED

  • 5.0 out of 5
    December 15, 2017

    It is a great place to buy a car they made u feel at home they listen to ever need I had and delivered I would recommend them any time

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Jones

    Business Manager

    (5.0) 22 reviews

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