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Brandfon Hyundai

(388 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (475) 382-0708 (475) 382-0708
Used (475) 338-4905 (475) 338-4905

Inventory

See all 113 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2017.
If you live anywhere in Connecticut Brandfon Hyundai is here to help you find the perfect Hyundai for you. Brandfon Hyundai goes above and beyond to exceed your expectations. We want to ensure that your time and drive from home to New Haven is well worth it. We provide you with:

A wide range of vehicles to fit your needs
A friendly and professional sales staff that values your time and listens to your needs wants and desires. (check out our dealerrater.com and cars.com ratings)
Specials and prices you cannot pass up.

Let us be the ones to help you in your search of finding the perfect new or used Hyundai!
See Yourself Satisfied in a Brandfon Hyundai!

Service center

Phone number (475) 338-4905

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brandfon Hyundai from DealerRater.

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We had a pleasant experience.

We had a pleasant experience. People were friendly but not “salesy”. Our salesman was knowledgeable about the car but always informing us not trying to convince us.

We had a pleasant experience.

We had a pleasant experience. People were friendly but not “salesy”. Our salesman was knowledgeable about the car but always informing us not trying to convince us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased two vehicles from Brandfon Hyundai and salesman

Purchased two vehicles from Brandfon Hyundai and salesman John Mercado was exceptional! No tricks or shady sales tactics. Very genuine and pleasant to deal with, same for the service department. Friendly staff!

Purchased two vehicles from Brandfon Hyundai and salesman

Purchased two vehicles from Brandfon Hyundai and salesman John Mercado was exceptional! No tricks or shady sales tactics. Very genuine and pleasant to deal with, same for the service department. Friendly staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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This dealership is the worst I have dealt with yet.

This dealership is the worst I have dealt with yet. I have never dealt with people so dishonest about their work. They lied about the work they did and produced what I am sure is a fake printed receipt as evidence. They lied about the price and lied about discounts. They overcharged for work that any dealership and repair shop would do for a fraction of their quote. Listen to the other reviews warning you to stay away and AVOID them at all cost.

This dealership is the worst I have dealt with yet.

This dealership is the worst I have dealt with yet. I have never dealt with people so dishonest about their work. They lied about the work they did and produced what I am sure is a fake printed receipt as evidence. They lied about the price and lied about discounts. They overcharged for work that any dealership and repair shop would do for a fraction of their quote. Listen to the other reviews warning you to stay away and AVOID them at all cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Very nice Hyundai and the service and the receipt

Very nice Hyundai and the service and the receipt wonderful job thank you very much

Very nice Hyundai and the service and the receipt

Very nice Hyundai and the service and the receipt wonderful job thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service.

Excellent service. Super clean. Team dynamics are healthy and fun. They were on time and the waiting area clean/comfortable. Eric S. was my service advisor and did a great job explaining everything as well as checked for any recalls. Very pleased and grateful! We have had nothing but great experiences with both our sales representative, Mike Brown, and the staff. Highly recommend!

Excellent service.

Excellent service. Super clean. Team dynamics are healthy and fun. They were on time and the waiting area clean/comfortable. Eric S. was my service advisor and did a great job explaining everything as well as checked for any recalls. Very pleased and grateful! We have had nothing but great experiences with both our sales representative, Mike Brown, and the staff. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brandfon Hyundai Service: quality work, pleasant people

Brandfon Hyundai Service: quality work, pleasant people and atmosphere, and they don’t try to sell you work your car doesn’t need.

Brandfon Hyundai Service: quality work, pleasant people

Brandfon Hyundai Service: quality work, pleasant people and atmosphere, and they don’t try to sell you work your car doesn’t need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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extremely helpful met all our needs worked with us on

extremely helpful met all our needs worked with us on pricing while finding the vechicle we wanted would recommend to everyone

extremely helpful met all our needs worked with us on

extremely helpful met all our needs worked with us on pricing while finding the vechicle we wanted would recommend to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fastest and most efficient oil change, especially for

Fastest and most efficient oil change, especially for someone like myself in no rush. Thank you Nicole and Gary in service.

Fastest and most efficient oil change, especially for

Fastest and most efficient oil change, especially for someone like myself in no rush. Thank you Nicole and Gary in service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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From start to finish, the pre-sales lady went above and

From start to finish, the pre-sales lady went above and beyond to find me the perfect sedan to downgrade from the SUV I was currently in. Offered me a great price on my older Santa Fe and got me into a Sonata. My Salesman was very patient and honest throughout and very knowledge about all the new bells and whistles I was not familiar with. The Sales Manager even came over and sat to chat with us. We finalized everything with a sweet woman who made a way for me to take the car home the same day. It felt like a family. Very welcoming environment. Transparent pricing. A great deal. Friendly staff every step of the way, from the initial phone call from Karen graciously answering my many questions about the trading down process and lease specials and different types of Sonatas to working with Jim who helped me learn all about the car so I would be confident driving it away, to John the manager who made me a great offer on my SUV and shared some laughs with us all the way to Sarah who handled all the financial paperwork for me. I felt like they actually liked me, not just wanted to sell me something. In my 50something years and all my car buys, this one takes the cake. They really appreciate their customers. Jim even followed up with me the next day to see how I was doing and walked me through some more features I wasn't familiar with. Just buy yourr car here. They treat you like family and make buying a car a lot stressful than it used to be

From start to finish, the pre-sales lady went above and

From start to finish, the pre-sales lady went above and beyond to find me the perfect sedan to downgrade from the SUV I was currently in. Offered me a great price on my older Santa Fe and got me into a Sonata. My Salesman was very patient and honest throughout and very knowledge about all the new bells and whistles I was not familiar with. The Sales Manager even came over and sat to chat with us. We finalized everything with a sweet woman who made a way for me to take the car home the same day. It felt like a family. Very welcoming environment. Transparent pricing. A great deal. Friendly staff every step of the way, from the initial phone call from Karen graciously answering my many questions about the trading down process and lease specials and different types of Sonatas to working with Jim who helped me learn all about the car so I would be confident driving it away, to John the manager who made me a great offer on my SUV and shared some laughs with us all the way to Sarah who handled all the financial paperwork for me. I felt like they actually liked me, not just wanted to sell me something. In my 50something years and all my car buys, this one takes the cake. They really appreciate their customers. Jim even followed up with me the next day to see how I was doing and walked me through some more features I wasn't familiar with. Just buy yourr car here. They treat you like family and make buying a car a lot stressful than it used to be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a positive experience with us! Our team works hard to provide exceptional service, and we're glad it made a difference for you. If you need anything else, don't hesitate to reach out. Thank you for choosing us at Brandfon Hyundai!

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I got my 2021 palisade from here, ive drivin it mabey 20

I got my 2021 palisade from here, ive drivin it mabey 20 times since i got it in February 2024,certified pre owned, and yet i needed an oil change 2 months after i got it , now December 2024 in the same year ive owned it for 10 months, less then a year and the check engine light came on, i took it in and they told me spark plugs are bad. I spoke to the sales mgr,who then spoke to the service mgr, and worked it all out.the sales mgr took on the expense of the spark plugs, im so pleased with how the sales and service department worked together and helped me.

I got my 2021 palisade from here, ive drivin it mabey 20

I got my 2021 palisade from here, ive drivin it mabey 20 times since i got it in February 2024,certified pre owned, and yet i needed an oil change 2 months after i got it , now December 2024 in the same year ive owned it for 10 months, less then a year and the check engine light came on, i took it in and they told me spark plugs are bad. I spoke to the sales mgr,who then spoke to the service mgr, and worked it all out.the sales mgr took on the expense of the spark plugs, im so pleased with how the sales and service department worked together and helped me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Amanda, we're sorry to hear about your experience. This doesn't align with our standards of service. We strive to address concerns promptly and effectively. Please reach out to us directly so we can investigate and resolve this matter. -Aldo Fernandez, Service Manager, (203)315-2900

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