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John Mercado was the best salesperson I've ever dealt
John Mercado was the best salesperson I've ever dealt with...ever!! No typical sales tactics or feeling of being rushed or forced into a different car. He went over everything and there were no surprises at the end. Thank you John for making a large purchase easy!! See you for the next car! Anthony F.
Moise was so helpful in helping me find a car that I
Moise was so helpful in helping me find a car that I loved and ensured that it was a good one to buy! Had me in my new car in a day and really made the experience a good one.
Rotation to the tire and the knock is complete loose For
Rotation to the tire and the knock is complete loose For second time bad Service
Service Department Failure
The sales experience was good. I was having a problem with my car starting right away. Called the service department to set up an appointment. I was told the 1st available appointment was 12/27/2021. So the service department expected me to drive my car for 5 almost 6 weeks not knowing what was wrong. Not happy or satisfied in the least.
Bait and switch. Buyer beware. Reserved a car through...
Bait and switch. Buyer beware. Reserved a car through Truecar, got approved through my credit union. Received call from the dealer regarding this, was informed that the car was available and my Truecar application is good. Asked them to send me the final estimate to my email. (All this took hours of my time). Did not hear back. Called back and was informed that there was an "Incident" and the car was sold. Was asked for a deposit to get a new car. What a sham! You have lost a first time customer, I would not be coming back. No ethics. Wasted hours today for nothing.
I encountered a pleasant experience @ Brandfon Hyundai. I...
I encountered a pleasant experience @ Brandfon Hyundai. I initially requested for a quote online and while it took them a little longer than expected to get back to me, once someone did get back to me, they were quick to answer my questions & provide the information I needed. I was quoted base MF rate, base residual value, nothing was marked up nor hidden. Every number figure was clearly stated on the quote sheet. When it came time to take personal delivery of the vehicle, I was greeted by John Evans in management & John Mercado in sales went over the vehicle with me. Wesley in the finance department helped finalize my paperwork. While he did offer me a vast array of after sale products, he was not pushy & explained each one in great detail. He clearly knew what he was doing, he didn't sound like he was reading off a scripted sales sheet. Overall, an extremely pleasant experience with all employees I had encounters with. I wished I lived closer so I can use them for service. I took a glance at their service area and it was busy yet extremely clean! Everything was neat & in order. The customers vehicles looked like they were being handled with great care while in the service department. I hope to do business with Brandfon Hyundai in the near future!
This repeats another review of Krishna Sharma which I...
This repeats another review of Krishna Sharma which I have posted on this website. I think the repetition is merited because Kris went above and beyond to help me make the optimum choice among your very fine automobiles on more than fair financing terms. He also helped me secure insurance on On excellent terms. Super
The dealership is excellent: wonderful ambience,...
The dealership is excellent: wonderful ambience, amenities such as complimentary Wi - Fi, and your incomparable cars on display. This is exactly the sort of high end premises where I would expect Kristan Sharma to hang his hat. And I am delighted with the 2020 Elantra which I leased
If this is repetitive, I apologize, but the quality of...
If this is repetitive, I apologize, but the quality of Krish’s service and his willingness to assist in areas which are very important merits special attention. Krish was very attentive to my insurance needs and relative value of purchase versus lease and his attitude is we will find a way to get it done.
I am a first time car buyer. i was in a recent accident...
I am a first time car buyer. i was in a recent accident where my car was totaled. Between Joanne at Brandfon Honda & Lexi at Brandfon Hyundai, i was about to get a car on the road in a very short time. Both Joanne & Lexi were there for me at anytime of day to help me in a big decision at 22. I thank Brandfon Hyundai for being absolutely amazing!! Lexi is the BEST!!!!!