Don's Automotive Group Lafayette

4.9
(1,171 reviews)
Visit Don's Automotive Group Lafayette
Sales hours: 9:00am to 3:00pm
Service hours:
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Service Sales
Monday 8:00am–5:30pm 9:00am–6:00pm
Tuesday 8:00am–5:30pm 9:00am–6:00pm
Wednesday 8:00am–5:30pm 9:00am–6:00pm
Thursday 8:00am–5:30pm 9:00am–6:00pm
Friday 8:00am–5:30pm 9:00am–6:00pm
Saturday Closed 9:00am–3:00pm
Sunday Closed Closed
(877) 320-7596 (877) 320-7596

Reviews

4.9
(1,171 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Don's Automotive Group Lafayette from DealerRater.

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1.0

Don’t recommend buying at dons automotive

Highly don’t recommend buying a vehicle from dons automotive group Lafayette, vehicle is overpriced and taxes is overpriced (10,000$) over after the vehicle was purchased which I was not shown when signing paperwork!!!! Now I’m stuck with the vehicle that they won’t even buy back for the price I paid

1.0

Crooks

Sold me a truck 2020 July by September 2020 truck stop running they said it was a battery wanted me to pay for it than they said it was fixed brand new January 2022 same problem they want you to go to their mechanic to keep charging you for the same problem that should have been fixed auto zone said battery should last at lest 3 to 4 years they new something was wrong with the truck before they sold it shady dealership

5.0

Ask for Vinny, he is the best!!! He is amazing and made...

Ask for Vinny, he is the best!!! He is amazing and made the process really smooth after I drove for over 7 hours from Arkansas. He went ABOVE and BEYOND to ensure I was happy and satisfied with my purchase. I had a few issues upon returning home, I called Vinny and he made it right. I would highly recommend Vinny to everyone I know! Thanks for an enjoyable experience and I appreciate your dedication and hard work!!! - Phillip from Arkansas -

1.3

Not happy at all Would definitely not recommend it

Purchased a 2015 gmc s Sierra it will be a month on the 11th and the rear end is out I have had nothing but bad Service and told different things nobody knows what’s going on over there I would definitely not recommend anyone buying a vehicle from over there when I picked up my vehicle it was dirty it was not cleaned had to put brand new tires on it headlight was out and know it’s back over there still haven’t got my license plate they probably never sent it to the DMV

1.3

Single Female

Purchase vehicle four months ago and was stranded due to a bad battery. Called the Lafayette store for assistance and was told to get the vehicle to them for a charge. I hadn’t got my license plate; so everyone knew where I had purchased the vehicle. I feel being a single mom; we should have been informed of the wear of the battery!

5.0

Kendall Laday- Rami

I cannot put into perspective how DW made car buying fast and easy. Excellence is an understatement as far as customer service on ALL parts of the dealership. Everyone was helping one another. Every other dealership you go to, if they aren't selling you the car, they are no where in sight. I spoke to the finance department, sales, warranty, and detail and everyone was extremely helpful. Not only did I find the car I wanted, Amy didn't stop until she found the correct engine size, color, body style, and the exact year. Everyone has a great relationship with each other. Keep up the great work ladies and gents!!!!

1.0

Used Jeep

Was buying a used Jeep sight unseen. When it arrived at the location it looked bad. Bald tires. Nothing was said until I sad something. Was gona push that on me

4.4

Very good service

Chandler was very informative and worked well with me to get the car I have been dreaming of and close to the price range I needed.

4.2

Good experience

The team did all they could to work with us. Great car so far! Very fair on our trade and a good price on the new car.

4.8

Enjoyed our costumer service/sales person

I really appreciated working with chandler he was not into high pressure and answered all of my questions. He was very knowledgeable and hard working to make the deal happen. Very happy with the car and experience. There was a small chip In the paint he ensured was handled as well.