Lou Fusz Subaru St. Peters Hours
Oil, Filter Change
Wheel Alignment (4WD)
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I am always treated with respect and understanding. It is a very clean and warm waiting area. Such a nice atmosphere!
Knowledgeable staff, easy scheduling, personalized service. Advisor keeps customers up to date on progress and issues. Facility is clean and seems organized.... Communication with mechanics and advisor seems good.
They know me and always keep me informed about the progress of my repair. Never had a bad experience in seven years.
I enjoy working with the service managers Jeff and Jorden. They are thorough and helpful and I always appreciate the free car wash.
Service advisor Jordan Basford was very knowledgeable and helpful. Jordan was very friendly and provided great customer service for us at the dealership
Staff was courteous, very friendly and helpful. Goes above and beyond!! Work was finished when they said it would be done. Handed additional requests professionally....
Went out to start my Forester and had a dead battery. Fortunately, I had purchased it at Lou Fusz Subaru St. Peters six years before and had a lifetime... warranty. They got me right in, replaced my battery (no charge), and had me back on the road in no time!
Fixed Operations Manager
Collision Center Manager
Jorden was wonderful. Great communication, great service. Everyone I came into contact with treated me with respect and were very caring. Jorden helped... me to understand things I know nothing about. I took his suggestions and am very happy with the outcome. There was no pressure on me at all. All final decisions were my choice. Have only one problem, greasy hand prints on the front floor and the back seat and headrest. Do wish your company would consider senior discount and veteran discounts.
Jeff in Service was very helpful. He was professional, but it appeared he did not have enough help. His area was clean.
Jeff greeted me with a smile and positive attitude. He gave me good advice and was very thorough about going through what needed to be done. The wait time... was reasonable(45minutes-1hr) and when I was all done Jeff helped me get some unwanted stickers off my windows with no hesitation. The staff is wonderful and I would definitely recommend this place to a friend.