Carville's Auto Mart

I’m going to say this and I’m sure it will get nothing done. The place is a joke. I bought a truck from them. After leaving a deposit so they could fix the things it needed, they said it would be in the shop the next day, it wasn’t. It wasn’t seen at all. Then I was told to pick it up and they would make an appointment for it to be done. 3 weeks later and 10 calls later they I drove the hour to drop it off. They still didn’t repair it. The warranty was junk, the trunk has been in a different shop 5 times since and still not repaired. They refused to answer the phone or repair anything! I have texts and emails stating they were repair everything but didn’t. Now I am taking it to my attorney. I refuse to be screwed by this company! They pay for reviews. They lie about their great customer service. It’s amazing that they’re able to be in business. And they tell people that the bank requires you to buy the warranty! That’s not legal, I’ve spoken with 5 people who was told that same thing!

friendly but too young to be professional. This guy kept having to go back and forth in the building. Lots of options that day might be going back soon though

Great dealership, but had an unpleasant experience with the salesman not long ago. Just got my new pickup elsewhere

Kevin is one of the best businessmen in town! He always makes a generous offer when making a deal with me and everyone I've known to conduct business with him! I recommend talking directly to him only if you want a good deal!

Great process sales and finance team worked hard to make the deal work for us. Whole team was honest and cheerful. Fiance manager made it happen as well shout out to Shouse

Stephen is fantastic to work with. It's rare to find a salesman who listens first and goes from there. He made us feel like we more than just a sale, and made sure our entire purchase experience went smoothly.

Smooth process, knowledgeable salesman, Stephen Rash helped me pick out exactly what I needed. I will absolutely come back to Stephen when I need a new ride. I highly recommend him!!

Stephen was friendly, knowledgeable about all the vehicles, the financing process, and was very transparent!

I can’t say enough good things about my experience with Steven Rash at Carville’s Auto Mart. From the moment I walked in, Steven’s professionalism, knowledge, and genuine care for his customers were evident. He went above and beyond to make sure I found the perfect vehicle that fit my needs and budget without any pressure or gimmicks. Steven took the time to explain every detail, answered all my questions patiently, and ensured the process was seamless. His honesty and dedication to customer satisfaction truly set him apart. He even followed up after the sale to make sure I was happy with my purchase and to address any concerns. If you’re looking for a stress-free car-buying experience with someone who genuinely puts the customer first, I highly recommend Steven Rash. Carville’s Auto Mart is lucky to have someone as exceptional as him on their team. I’ll definitely be coming back for my future car needs!

I came in not knowing much and having no clue what I wanted. Stephen explained everything clearly and kindly and gave me a great deal!