Lauderdale MINI

I had no idea Vista BMW had been such a dump: a chaotic clusterxxxx, really. I had no idea how incredible your organization is! The open, spacious clean property , the lovely young man who took my car key like second nature, the clean uncluttered lobby, and the attentive greeting inside service was a fantastic amazing surprise. Your service advisor Sandra is so helpful, patient, and smart as a whip! And the video I got from the tech? That was awesome. The entire visit , the estimate, efficiency, professionalism of your entire staff made it a little less painful to pay the bill.

Great personal service. Hisnardo my MINI rep is the best. Have worked with him for over 10 years.

Outstanding performance by the entire team 👏 ! I have a 2015 Mini with 100.000 miles which I bought somewhere else and I was treated like royalty. The live video they send me from the shop from the moment they started the inspection was incredible . Amazing 5⭐️ I want to thank Jhon Luc, my advisor for such an impeccable job. He explained every single detail about the process. You are simply THE BEST!

From there very first person I spoke with on the phone regarding if the car was in stock was very helpful she also was the one who did the application to see if we were approved (Jessica) Then my second call is where I got the pleasure of speaking with our what would be our sales rep. (Dana Smith) I could go on and on how great she was! I will be speaking very highly about her to others and will send her business. Signing the paper work at the end with Chris Robaina he took the time to go over all the details and was very friendly (he knew his stuff). Also would like to note the bathrooms were very clean and have a great bar/snack area. I think this was one of the Best experience with have had with a dealership. I love my new Mini John Cooper Works Countryman. We will be returning buyers.

Jessica the Sales Manager and Hisnardo my service representative were excellent! Extremely helpful and caring and resolved my issue immediately. My appointment was fast and seamless! Perfect experience! Click to Copy

They know their stuff. Professional. Attentive. Accommodating. I have had the pleasure of being with this fine group of professionals since 2014. Hisnardo Sanchez is my go to person.

John Luc was kind, considerate and accommodating. Initially I scheduled with the “other” mini dealer because it was closer to my home (live in a Pompano Beach). I scheduled for a pick up (a week wait) as their system allowed, when it came beyond pick up time I called for them to advise my car was not eligible since it wasn’t under warranty and I would have to bring it in another day. I advised I wouldn’t be bringing it there at all From initial interactions at Mini Ft Lauderdale were easy. Upon arrival I was greeted and offered snack/beverages. Before long John Luc had a technician ride with me to example the problem and advised it may take longer than I may have expected. He offered me a loaner vehicle free of charge and kept me informed every step of the way. The repair was FAR more than I had expected, but between the level of service and accommodation I received, I don’t regret it. Thank you - you’ve earned ALL my mini business. This is my 3rd and the best service I’ve had from California to Florida- hands down!! Kudos

Excellent care. Treated my car with care and professionalism. The wait wasn't long. I appreciate the cleanliness of the facility. I own a mini cooper s 4 door. My service advisor was John Luc. He was wonderful and friendly.

The best dealer,in customer service,I been a customer for many years and always come back thanks

I had the greatest pleasure in working with Dana Smith all through the process from selecting the right Mini JCW, ordering, and receiving the new car. She is very professional and will go out of her way to make my encounter hassle free. So is so easy to talk too.