Everyone was a pleasure to deal with . Manager to sales to finance, this is my new auto toy store . I’ve purchased two cars there so far this year and... I’m looking for another. My friends and family have also purchased there and we all had very pleasant and easy dealings . Highly recommend!!
From start to finish, this was without a doubt the smoothest transaction I have ever experienced. Palm Beach Ferrari is my one stop shop and has one awesome... showrooms.
You don't expect a lot of pressure or hassle buying a Ferrari so a dealer experience is more a high end clothier than an auto buying experience. Both Corey... and Bud were exemplary to deal with: straightforward, informative and made the process super painless however. No '45 minutes in the F&A department' being sold 1,000 dollar clear-coats or similar! In and out in 5 minutes. Nice showroom as you would expect, but a shame about the Starbucks coffee when Illy or Lavazza would be much more brand-relevant!
An overall bad experience. Treated like i was troubling the sales manager, thank god there are multiple Ferrari dealers in South Florida. Can't believe... these guys can stay in business.
Dear "Sports car man", We are truly sorry to hear of your complaints. We pride ourselves on personalized, excellent customer service and by no means ...is a client ever "troubling" us. We enjoy very high customer satisfaction ratings that I would be happy to review with you. I would like to personally discuss your experience here so I can better understand where and how we went wrong so I can the necessary action to rectify your concerns. The team works hard every day to earn our customers trust and business. Kindly reach out to me since I don't have your name or contact information. Call 561.615.7222 extension 6572 or email me: jyoumans@newcountry.com. Respectfully, Jay Youmans GM
Prompt communication when inquiring about a car. Very knowledgable about the car. Friendly.
I left my Ferrari California in Ferrari-Mazerrati Palm Beach to fix paint scratches. After they returned the car there was a big part of paint missing... on the side. They told me that it has nothing to do with the job they had performed and refused to take responsibility for the damage.
We value your feedback AID. We have attempted to contact you several times to find a resolution to your complaint however; have not heard back from yo...u. We would love the opportunity to speak with you directly and address your concerns.
Very kind people . They let me test drive the car and gave all the technical informations. Even if I didn't buy the car the were still super nice.
The new management team (not so new anymore) has made the difference. Jay and his team truly put customers first. It is a pleasure coming in for service,... questions, Coffee & Cars or just for a chat. The people are friendly and always happy to help. Of course it helps having Noelle in charge of marketing, they are really making a name for themselves, and a good one. Nothing wrong with Fort Lauderdale, but not having to drive that far makes the West Palm dealership the logical choice for anybody. The dealerships always looks great, the friendly and good looking receptionist makes everybody feel welcome, and a coffee or water is always offered. My car ordering process was long (because of me) but the sales team was very patient and helped me make all the right decisions. I love the car, drive it daily. Stop by anytime to check it out, buy a car or just enjoy the views.
I have purchased 3 Ferraris from the dealership over the past 5 years. They have a well trained staff with excellent customer service. The buying process... is straight forward and very professional.