Kia of Lake Charles

Reviews

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17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 23, 2017

    The staff was terrific! I am excited about my new car. I received exceptional customer service by an informed and supportive team. The sales management... team was highly professional and worked to ensure I was satisfied with my purchase. Thanks for all that you did!!

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    Shopped for a new car
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  • 5.0 out of 5
    July 22, 2017

    This is out 3rd new car purchase at Kia of Lake Charles. Great place, Great Pepole. Thank you Gilbert and your sales team.

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    Shopped for a new car
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  • 5.0 out of 5
    July 19, 2017

    Drove four hours to buy a car from Kia of Lake Charles. Troy Matte went above and beyond to make the experience of my daughter getting her first new car... very memorable. Competent and honest are the two words to describe our dealings for this purchase. Thanks Cor making the process easy!

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  • 5.0 out of 5
    July 15, 2017

    I went in with the expectation of not being able to get a car. I had been to chevy, ford, and Toyota that day and they all couldn't get financing for me.... Happy on the finance team there is the greatest and he worked. I got a superb interest rate. Before even trying the sales member walked the lot with me and he assured that they could help. I was looking for a standard and he double checked every car on the lot. They only had 1 which is the only bad thing. The other's uad none. If you are looking for a new or used car i advice you check out kia and find Steve. He will help you with anything and everything.

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    Shopped for a new car
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    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 23, 2017

    Great service, sales staff, great car, and overall great experience.

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    Shopped for a new car
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  • 5.0 out of 5
    April 20, 2017

    Great car and good service. Clean facilities and friendly staff.

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    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2017

    Kia staff made our car buying process quick and easy! Our salesman made sure we received the best deal and made us feel very comfortable!Thanks for all... the help

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    Shopped for a new car
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  • 5.0 out of 5
    February 21, 2017

    Kia staff made our car buying process fast and easy! Our salesman Lee made sure we received the best deal and made us feel very comfortable! Our second... vehicle with Kia of Lake Charles.. very pleased!

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    Shopped for a new car
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  • 5.0 out of 5
    January 6, 2017

    Gilbert is a great, friendly and fair sales mgr that really hooked me up with the Optima I wanted and the kind, sweet Korey made the sale so nice. Their... "credit man" in Finance dept is the best. He made the process easy and stress-free. Their service dept staff is always courteous and professional, willing to work w/you on return your ride fast as possible.

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  • 5.0 out of 5
    January 3, 2017

    Thank you so much Gilbert! I went in hoping to leave with a nice used car and ended up getting a great deal on a new car that I love! This was my first... time purchasing a new vehicle and you made it such a wonderful experience. I would recommend anybody looking to purchase a car to go see the friendly staff at KIA of Lake Charles!

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