Gagne Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 2, 2019

    Went from a 6 spd stick to a 10 spd automatic and I still want to push in the clutch. I'll get used to the new one soon. If I want to shift I have the... paddles. Need to learn how to use them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 15, 2018

    It was a very easy and pleasurable experience to buy a car from Adam at Gagne Ford. He was very knowledgeable and patient with us. He explained every feature... the car has to offer and took us on a test drive. We highly recommend this family dealer to anyone who is interested in buying a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2018

    Very friendly and helpful in the buying process of a new vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wyatt, we are happy we could could make your experience a positive one. We understand it is a big decision where you purchase your vehicles from and w...e are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    February 21, 2018

    Good experience as usual. Got me squeezed in. As a family we’ve bought 10 vehicles here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 10, 2018

    Always friendly staff, great service, wonderful selection

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2018

    They always take great care of my vehicle and keep it running great. I have complete trust in the service department. Work is always completed on schedule,... getting me on my way quickly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2018

    Our experience at the local Ford dealership was outstanding. They knew what we were looking for in an SUV and found satisfactory financing. They are... always friendly and the service after purchase is excellant. They are always willing to go the "extra mile" for us.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, your comments keep us motivated and working hard for all our guests! At Gagne Ford, Inc., we value our customers and we look forward to seeing y...ou on your next visit. Take care!

  • 5.0 out of 5
    October 27, 2015

    Recently paid a visit to the surrounding dealers and found the team at Gagne Ford in Princeton Wi to be the most educated on Product and Incentives. I... went there to purchase a Ford Super Duty and Drove away in a new F150 and couldn't be happier. I learned that I could do all the pulling that I needed to do and get Excellent fuel economy. It really means a lot to me. Also after the purchase was complete the family took the extra time to thoroughly go threw all of the equipment on the truck as well as teach me how to use my smart phone with the vehicle to make calls and listen to music wirelessly!!!!! That was the icing on the cake! So thanks again Gagne Boys!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 6, 2014

    I purchased a 2006 Lincoln truck from Gagne 2 months ago. They promoted a family dealership that does what is right. Well the engine on my 2006 truck the... engine siezed and required a new engine....just two months after purchasing it. I call them and they said "this is unfortunate." When I asked if they would help...they offered to install a rebuilt engine and wave to 800 mark up charge on the engine. I said, the right thing to do here is that I buy the engine and you eat the installation cost." They said, "We just can't do that.?" This is what happens I guess when you try and buy locally. I found a place that would install a rebuilt engine and it was cheaper than Gagne offered after discounting the markup charge on the engine. I felt like when I purchased this truck I was dealing with a place that did the right thing. They could not forsee the engine on this truck needing to be replaced in only 2 months...but nor could I. The right thing would have been to split the cost....I wasn't asking for them to pay the whole thing...I asked them to do the right thing.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 5 found this review helpful. Did you?