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Glen Sain Ford, Inc

(112 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–5:30pm 7:30am–5:00pm
Tuesday 8:00am–5:30pm 7:30am–5:00pm
Wednesday 8:00am–5:30pm 7:30am–5:00pm
Thursday 8:00am–5:30pm 7:30am–5:00pm
Friday 8:00am–5:30pm 7:30am–5:00pm
Saturday 8:00am–2:00pm Closed
Sunday Closed Closed
New (870) 565-9505 (870) 565-9505
Used (870) 565-9729 (870) 565-9729
Service (870) 565-4013 (870) 565-4013

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glen Sain Ford, Inc from DealerRater.

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Great people to buy from!

Great people to buy from! Definitely going there for all future purchases. Bought a 2020 Explorer and love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Glen Sain Ford

Friendly staff, great trade in value given, amazing customer service. My new vehicle is a excellent condition, very satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jonathan, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

My husband began looking for our new vehicle about 6

My husband began looking for our new vehicle about 6 months ago. When we found the expedition we purchased from Glen Sain, we were looking for "the perfect one" in multiple states. We were so blessed to find exactly what we were looking for right down the road! My husband enjoys shopping for cars. Based on past experiences (time spent at dealerships, negotiating, etc.), I told him I wanted no part of the process. I told him exactly what I wanted, what I was willing to pay, and he could figure out the rest. His patience paid off tremendously! Purchasing our vehicle from Glen Sain has completely changed my opinion of car buying. Every part of the experience exceeded my very high expectations. The staff are the very best! They did not waste one minute of my time and even made our vehicle purchase a special experience for my family. If you value your time, are looking for honest, straightforward people, and think customer service is not just a thing of the past, then Glen Sain Ford is where you need to shop! They truly earned our business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The best place I have ever bought a vehicle and after the

The best place I have ever bought a vehicle and after the sale is even better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Job Glen Sain

Great experience. Salesman was great to deal with and paperwork was a breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

Buying made easy!

I called in with the details of the car I wanted to buy, they went to work finding the one I was looking for. Once they located the car, I completed the transaction electronically and they delivered the car to our office. Super easy to complete the purchase and I didn't even go to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks so much for making the buying experience so

Thanks so much for making the buying experience so smooth, Blake stayed on top of things and Kirk Ford made it happen. Very friendly folks. Danny Ford takes care of his too. Very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The folks at Glen Sain made it easy to buy a vehicle.

The folks at Glen Sain made it easy to buy a vehicle. Everybody from the owner to the sales staff was very appreciative to have my business. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best place ever!

Best place ever! Great people for sure and they found what I really wanted for a great price. I had know trouble getting approved, they even brought the car and paper work to me. My salesman Randy Wright was a man of his word and truly went over and beyond to make sure I was happy and my family will forever do business with him. Thanks you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

CROOKS

One year anniversary of Glenn Sain Ford telling me my thermostat needed to be replaced. I have been driving with that bad thermostat for one year with absolutely no problems. I still don't know if they were going to replace a perfectly good thermostat or say they did and charge me, but they never admitted what they did or tried to apologize. Don't trust them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Frank, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please give us a call at (870) 236-8546 and we will do our best to make this better. We hope to hear from you soon.