Glen Sain Ford

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 26, 2020

    everyone was friendly and helpful. They offered to bring my car back to me, I didn't even have to ask!

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    Does recommend this dealer
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  • 5.0 out of 5
    October 23, 2020

    Bought a set of tires cheaper than anywhere I could find. Great service and Great experience.

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    Came in for service or repair
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    Dealer Response

    Hi Michael! We're so happy we were able to help you out! We hope to be of service to you again! Take care!

  • January 6, 2013

    I had researched the new Ford Escape vehicles available at the dealers in and around our area. The first one I went to did not have any of the vehicles... that their website said they had. I saw that Glen Sain Ford had just what I wanted. We went there and it was exactly as their website had it listed. We had a trade-in and were able to get what we wanted for ours and was able to make a great deal on the new one. The salesman, Jeremiah, was great. He explaned all the new features and how to use them. We left there very happy with our new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for trusting Glen Sain to be your dealership.

  • 5.0 out of 5
    September 26, 2020

    I have purchased several new and used cars from Glen Sain Ford over the years. When I go there, it's like visiting close friends or family. I know I'm... getting the very best deal possible. Really, all I have to do is pick out the car or truck I want and they take care of all the rest. They are the best. Honestly, I wouldn't shop anywhere else.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 21, 2020

    Great experience with employees. Fast service and done right.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi, thanks for taking the time to leave a review, David. It is great to hear everything was done quickly and to your satisfaction! If you have any fur...ther questions, please give us a call. We're always happy to help. Take care!

  • 1.0 out of 5
    August 17, 2020

    I first went to get a part for a Ford mustang and they said they couldn't order the part for a month fine, I'll order somewhere else. That day which was... Friday, they told me to bring my mustang back for a free airbag replacement, as there was a recall on them. Told us to be there at 7:30 a.m. Monday morning. Fast forward to Monday morning, we were there at 7 as I don't like being late, the gentleman said it shouldn't take more than an hour and a half for us to change it. So we said ok, we'll be back in about 2 hours then. Two hours later, the car was parked differently, they scanned the codes on the mustang but proceeded to tell me that they didn't know what it was here for. So I told them again. They told me they'll be able to get to it later in the day. I told them go ahead and fix it, we'll be back in the morning of the next day. Next morning we show up to pick it up, and we didn't see the mustang when we came in, so we asked where it was parked and the employee didn't even know where it was parked, we had to walk most of the parking lot to even find our vehicle. Thanks Ford, we'll go back to Chevrolet, haven't had any problems from them.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Sherri, we are so disappointed to learn of this situation you have described. We take our customers? comments seriously so we hope that you?ll give us... a call at (870) 236-8546 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. Take care.

  • 5.0 out of 5
    July 25, 2020

    No hassle sales. Friendly service. Great local company.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Myleea, we appreciate your feedback of our Staff's outstanding service! At Glen Sain Ford, Inc., we value our customers and we look forward to seeing ...you on your next visit. Take care!

  • 5.0 out of 5
    July 6, 2020

    Completely Satisfied with Glenn Sain Ford. I would recommend them to anyone.

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    Shopped for a new car
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    Dealer Response

    Franklin, we're pleased to hear everything was completed to your satisfaction! Your recommendation means so much to us and we're so happy to have earn...ed it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    June 27, 2020

    They were very helpful and kind. I told them what I was needing in a vehicle to help narrow down the choices and they new exactly what I wanted. I got... a Ford Explorer and I love it. It?s my first SUV and I?m so glad I got and went to Glen Sain

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    Shopped for a new car
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    Dealer Response

    Kim, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! We are always more than happy to assist you... if anything else comes up. Thank you and take care!

  • 5.0 out of 5
    June 13, 2020

    Very friendly and professional dealership. Highly recommend

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