Reviews
Write a reviewLooking to upgrade
This is a small independent Lincoln dealership. I was looking for a Ford Expedition with a few specific feature, which the one I bought from them did. We first worked with Eric who seemed pretty new but was a delight to go on a test drive with. He was very knowledgeable and personable. We drove 5 hours from Illinois to look at this vehicle. Next Tim the manager was very helpful. The only complaint we had was the process was slow. We were not financing through them so we felt it should have been faster since we had to drive the 5 hours back. I would recommend anyone stop by and try and make a deal.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dusty, thank you for your kind words and congratulations on your new vehicle! My apologies it took a little longer than expected. It was a new process going through our bank. Always working on making the delivery process as quick as possible. Thanks again. Tim
Fantastic service
At every single step, you have the perfect combination of excellent service, professionalism combined with small-town graciousness and kindness. I continue to recommend my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great car buying experience!
EVERYTHING! From the moment I walked thru the doors I was treated like a king. Every step in the buying process was smooth and easy. Our salesman Mr. Welch was very knowledgeable in every aspect of Lincoln. Thank You!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bradley, thank you and congratulations on your purchase! We are so very pleased that we could make your visit smooth and easy, and we believe that's how every car buying experience should be. Like us on Facebook to catch the latest specials! Respectfully, Lidtke Motors Inc Team
Great Body Shop
Everyone was really nice. They had a loaner car waiting for me inside since it was raining. When I picked up my car they explained the warranty to me, and they made sure I was happy with the work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Seth, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Respectfully, Lidtke Motors Inc Team
Very professional.
Courteous and competent staff plus quality work. Always professional and informative. Would recommend Lidtke's for any type of automobile maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with professional, courteous, and informative service on your car. We hope you will give us the opportunity to help you again whenever it?s time for your next car service! Respectfully, Lidtke Motors Inc Team
Great service at a hometown business
I Appreciate the fast service. Was able to get my tires checked and leak fixed without an appointment. While waiting for the job to get done, Bob researched and solved the problem I was having with my Sync message reading problem!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Louise. We are glad that Bob could get your car fixed up and back in good running orderin no time. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care! Best regards, Lidtke Motors Inc Team
Great service, very friendly staff
very friendly and knowledgeable staff. Tim is and excellent person to represent Lincoln. When they say something will be done/ready it always is. This is very rare in most dealerships today.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bradley, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Also, we will make sure Tim hears of your kind words. Please visit us on Facebook; we offer exclusive specials for our likers and followers! Respectfully, Lidtke Motors Inc