Reviews
Write a reviewThe service team are very nice and easy to deal with. They do their best to get my vehicle in and out of the shop quickly.
The service team are very nice and easy to deal with. They do their best to get my vehicle in and out of the shop quickly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service team takes great care of my car every single time. They are always prompt and courteous!
The service team takes great care of my car every single time. They are always prompt and courteous!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I dealt with Fred while buying a used car. He made it very quick and simple. No B.S games or sales tactics. Everyone I dealt with was very pleasant and I would definitely buy a vehicle from them again.
I dealt with Fred while buying a used car. He made it very quick and simple. No B.S games or sales tactics. Everyone I dealt with was very pleasant and I would definitely buy a vehicle from them again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
from the very first moment I walked in the dealership staff was very accommodating and very attentive, I stated what I wanted and the salesman, including Manager delivered... this my third car at this dealership... Nielsen delivers superior service... I would recommend to my friends and family.
from the very first moment I walked in the dealership staff was very accommodating and very attentive, I stated what I wanted and the salesman, including Manager delivered... this my third car at this dealership... Nielsen delivers superior service... I would recommend to my friends and family.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service department is outstanding. Joe goes above and beyond. This department is a credit to Nielsen Ford. If you are seeking courteous, honest, and excellent service, look no further.
Service department is outstanding. Joe goes above and beyond. This department is a credit to Nielsen Ford. If you are seeking courteous, honest, and excellent service, look no further.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The sales man he’s named grant he’s very excellent I recommend any body to him and I give him five star but the service it’s not good they don’t no how they fix my mustang Mach-e I give them 0 I have problems Wes my car 2021 after I take it for update and wen I call back the answer is they don’t no y the problem accrue and wen they no what’s going on well give me call and this month ago no call and I call couple times to speak to the manager no return call .and wen I buy the Mach e from them I asked them if they can fix it they say our service department are training to fix this car and every time I call for problem he don’t return my call I need to call 3 to 4 time and still they don’t no how they fix my car
The sales man he’s named grant he’s very excellent I recommend any body to him and I give him five star but the service it’s not good they don’t no how they fix my mustang Mach-e I give them 0 I have problems Wes my car 2021 after I take it for update and wen I call back the answer is they don’t no y the problem accrue and wen they no what’s going on well give me call and this month ago no call and I call couple times to speak to the manager no return call .and wen I buy the Mach e from them I asked them if they can fix it they say our service department are training to fix this car and every time I call for problem he don’t return my call I need to call 3 to 4 time and still they don’t no how they fix my car
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Louis was very friendly and answered all if our questions. He knew his Ford Ranger and was able to tell us al we needed to kniw about the truck. We drove from PA, an hour and half away due to great service he also gave our son. Finance guy Victor was helpfull also!
Louis was very friendly and answered all if our questions. He knew his Ford Ranger and was able to tell us al we needed to kniw about the truck. We drove from PA, an hour and half away due to great service he also gave our son. Finance guy Victor was helpfull also!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service. Friendly and knowledgeable staff. Truck runs great with no problems. Would recommend to friends and others. They make having your vehicle service easy.
Great service. Friendly and knowledgeable staff. Truck runs great with no problems. Would recommend to friends and others. They make having your vehicle service easy.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had an appointment for service on my 2020 Ford Edge. My vehicle was done and ready to go promptly! I will definitely return for my next service.
Had an appointment for service on my 2020 Ford Edge. My vehicle was done and ready to go promptly! I will definitely return for my next service.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Staff was very helpful very pleasant never had any problems with service and actually found problems with my vehicle that I had overlooked great job
Staff was very helpful very pleasant never had any problems with service and actually found problems with my vehicle that I had overlooked great job
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase