Reviews
Write a reviewTotally Nielsen Satisfied my needs..
from the very first moment I walked in the dealership staff was very accommodating and very attentive, I stated what I wanted and the salesman, including Manager delivered... this my third car at this dealership... Nielsen delivers superior service... I would recommend to my friends and family.
Totally Nielsen Satisfied my needs..
from the very first moment I walked in the dealership staff was very accommodating and very attentive, I stated what I wanted and the salesman, including Manager delivered... this my third car at this dealership... Nielsen delivers superior service... I would recommend to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent, honest, and courteous service.
Service department is outstanding. Joe goes above and beyond. This department is a credit to Nielsen Ford. If you are seeking courteous, honest, and excellent service, look no further.
Excellent, honest, and courteous service.
Service department is outstanding. Joe goes above and beyond. This department is a credit to Nielsen Ford. If you are seeking courteous, honest, and excellent service, look no further.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Serviceitspoortheydontnohowtofixmycaryyousaleittom
The sales man he’s named grant he’s very excellent I recommend any body to him and I give him five star but the service it’s not good they don’t no how they fix my mustang Mach-e I give them 0 I have problems Wes my car 2021 after I take it for update and wen I call back the answer is they don’t no y the problem accrue and wen they no what’s going on well give me call and this month ago no call and I call couple times to speak to the manager no return call .and wen I buy the Mach e from them I asked them if they can fix it they say our service department are training to fix this car and every time I call for problem he don’t return my call I need to call 3 to 4 time and still they don’t no how they fix my car
Serviceitspoortheydontnohowtofixmycaryyousaleittom
The sales man he’s named grant he’s very excellent I recommend any body to him and I give him five star but the service it’s not good they don’t no how they fix my mustang Mach-e I give them 0 I have problems Wes my car 2021 after I take it for update and wen I call back the answer is they don’t no y the problem accrue and wen they no what’s going on well give me call and this month ago no call and I call couple times to speak to the manager no return call .and wen I buy the Mach e from them I asked them if they can fix it they say our service department are training to fix this car and every time I call for problem he don’t return my call I need to call 3 to 4 time and still they don’t no how they fix my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great treatment by salesman.
Louis was very friendly and answered all if our questions. He knew his Ford Ranger and was able to tell us al we needed to kniw about the truck. We drove from PA, an hour and half away due to great service he also gave our son. Finance guy Victor was helpfull also!
Great treatment by salesman.
Louis was very friendly and answered all if our questions. He knew his Ford Ranger and was able to tell us al we needed to kniw about the truck. We drove from PA, an hour and half away due to great service he also gave our son. Finance guy Victor was helpfull also!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks again.
Great service. Friendly and knowledgeable staff. Truck runs great with no problems. Would recommend to friends and others. They make having your vehicle service easy.
Thanks again.
Great service. Friendly and knowledgeable staff. Truck runs great with no problems. Would recommend to friends and others. They make having your vehicle service easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service on my 2020 Ford Edge
Had an appointment for service on my 2020 Ford Edge. My vehicle was done and ready to go promptly! I will definitely return for my next service.
Service on my 2020 Ford Edge
Had an appointment for service on my 2020 Ford Edge. My vehicle was done and ready to go promptly! I will definitely return for my next service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A pleasant experience And very nice staff I Recomm
Staff was very helpful very pleasant never had any problems with service and actually found problems with my vehicle that I had overlooked great job
A pleasant experience And very nice staff I Recomm
Staff was very helpful very pleasant never had any problems with service and actually found problems with my vehicle that I had overlooked great job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vito was wonderful with helping.
I had to have warranty on my car switched over to me from the seller. I went in and met with Vito. Such a nice and helpful man. Everything went very smoothly. THANK YOU VITO!
Vito was wonderful with helping.
I had to have warranty on my car switched over to me from the seller. I went in and met with Vito. Such a nice and helpful man. Everything went very smoothly. THANK YOU VITO!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
Franki and the team at Nielsen made the process comfortable and positive from start to finish. Got exactly what I ordered. Recommend this dealership highly.
Great Experience
Franki and the team at Nielsen made the process comfortable and positive from start to finish. Got exactly what I ordered. Recommend this dealership highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Salesman
Randy was amazing and patient. We could not be happier with him and the work that he did to get us the perfect truck. We will be back!
Amazing Salesman
Randy was amazing and patient. We could not be happier with him and the work that he did to get us the perfect truck. We will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase