Reviews
No pressured sales and enjoyed working with them.
No pressured sales and enjoyed working with them. Satisfied with the final cost and no hassles with pushing extended warranty. My first experience with Crossroads and very satisfied.
No pressured sales and enjoyed working with them.
No pressured sales and enjoyed working with them. Satisfied with the final cost and no hassles with pushing extended warranty. My first experience with Crossroads and very satisfied.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Charles, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I called Dylan in service for a new battery installation.
I called Dylan in service for a new battery installation. He said they were booked but had an opening with their mobile unit. Within a few minutes the mobile came and replaced the battery and necessary programming. I did not realize they had such a service and greatly appreciated Dillan for suggesting this. Thank you
I called Dylan in service for a new battery installation.
I called Dylan in service for a new battery installation. He said they were booked but had an opening with their mobile unit. Within a few minutes the mobile came and replaced the battery and necessary programming. I did not realize they had such a service and greatly appreciated Dillan for suggesting this. Thank you
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Russ, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Great experience buying my car from Bill At Crossroad
Great experience buying my car from Bill At Crossroad Ford Sanford. He listen to everything I said and it was a quick process. Thanks, Bill
Great experience buying my car from Bill At Crossroad
Great experience buying my car from Bill At Crossroad Ford Sanford. He listen to everything I said and it was a quick process. Thanks, Bill
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sharon, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Great, My salesperson was the best.
Great, My salesperson was the best. The finance manager was low pressure. It was a very good experience. So far the truck is awesome and I am extremely happy with my purchase.
Great, My salesperson was the best.
Great, My salesperson was the best. The finance manager was low pressure. It was a very good experience. So far the truck is awesome and I am extremely happy with my purchase.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peter, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
I don't go anywhere else.
I don't go anywhere else. They listen when you have questions. Offer assistance when it's needed if you can't stay. Have refreshments if you stay.
I don't go anywhere else.
I don't go anywhere else. They listen when you have questions. Offer assistance when it's needed if you can't stay. Have refreshments if you stay.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kirk, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Upon my arrival, I was greeted by Salesman Bill Bailey.
Upon my arrival, I was greeted by Salesman Bill Bailey. Bill was friendly, helpful and inquired as to what vehicle I was interested in. He was responsive and obtained the keys to the vehicle I was interested in purchasing. After the test drive, I decided to proceed with the purchase. The process was seamless and quick.
Upon my arrival, I was greeted by Salesman Bill Bailey.
Upon my arrival, I was greeted by Salesman Bill Bailey. Bill was friendly, helpful and inquired as to what vehicle I was interested in. He was responsive and obtained the keys to the vehicle I was interested in purchasing. After the test drive, I decided to proceed with the purchase. The process was seamless and quick.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Malcolm, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Appears no initial QA or test drive was conducted after
Appears no initial QA or test drive was conducted after brakes and rotors replacement. Currently being informed there are other problems with the vehicle that were never itemized when initial assessment conducted. Recommend greater attention to detail. On one other occasion technician damaged parts, but they were eventually replaced free of charge.
Appears no initial QA or test drive was conducted after
Appears no initial QA or test drive was conducted after brakes and rotors replacement. Currently being informed there are other problems with the vehicle that were never itemized when initial assessment conducted. Recommend greater attention to detail. On one other occasion technician damaged parts, but they were eventually replaced free of charge.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill Bailey is awesome, he knew what I wanted before I
Bill Bailey is awesome, he knew what I wanted before I even got to the dealership! Bill had the perfect car waiting for me when I got there and that was it no other car needed. Jared worked the numbers and we were sold. The entire team at Crossroads Ford Sanford is amazing! Wouldn?t go anywhere else!
Bill Bailey is awesome, he knew what I wanted before I
Bill Bailey is awesome, he knew what I wanted before I even got to the dealership! Bill had the perfect car waiting for me when I got there and that was it no other car needed. Jared worked the numbers and we were sold. The entire team at Crossroads Ford Sanford is amazing! Wouldn?t go anywhere else!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robin, thank you so much for your positive comments about Crossroads Ford of Sanford, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was great, the service advisor was very helpful and
It was great, the service advisor was very helpful and helped me understand certain things that my car needs, such as a new set of tires and an alignment!
It was great, the service advisor was very helpful and
It was great, the service advisor was very helpful and helped me understand certain things that my car needs, such as a new set of tires and an alignment!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Had many items attended to on my escape and took longer
Had many items attended to on my escape and took longer than expected. Provided me with a vehicle for the weekend which was much appreciated
Had many items attended to on my escape and took longer
Had many items attended to on my escape and took longer than expected. Provided me with a vehicle for the weekend which was much appreciated
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Don, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!