Reviews
Bill Bailey is awesome, he knew what I wanted before I
Bill Bailey is awesome, he knew what I wanted before I even got to the dealership! Bill had the perfect car waiting for me when I got there and that was it no other car needed. Jared worked the numbers and we were sold. The entire team at Crossroads Ford Sanford is amazing! Wouldn?t go anywhere else!
Bill Bailey is awesome, he knew what I wanted before I
Bill Bailey is awesome, he knew what I wanted before I even got to the dealership! Bill had the perfect car waiting for me when I got there and that was it no other car needed. Jared worked the numbers and we were sold. The entire team at Crossroads Ford Sanford is amazing! Wouldn?t go anywhere else!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robin, thank you so much for your positive comments about Crossroads Ford of Sanford, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was great, the service advisor was very helpful and
It was great, the service advisor was very helpful and helped me understand certain things that my car needs, such as a new set of tires and an alignment!
It was great, the service advisor was very helpful and
It was great, the service advisor was very helpful and helped me understand certain things that my car needs, such as a new set of tires and an alignment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Had many items attended to on my escape and took longer
Had many items attended to on my escape and took longer than expected. Provided me with a vehicle for the weekend which was much appreciated
Had many items attended to on my escape and took longer
Had many items attended to on my escape and took longer than expected. Provided me with a vehicle for the weekend which was much appreciated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Don, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I?ve purchased 6 Fords and this is my 7th! I was so
I?ve purchased 6 Fords and this is my 7th! I was so impressed with the customer service and friendly staff this will be my dealership from now on !!
I?ve purchased 6 Fords and this is my 7th! I was so
I?ve purchased 6 Fords and this is my 7th! I was so impressed with the customer service and friendly staff this will be my dealership from now on !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Paula, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Crossroads Ford Sanford
Wry friendly staff always eager to help and please a customer. This is my 9th or 10th vehicle I have bought from this dealership. They are beyond reproach when getting the deal done from start to finish .
Crossroads Ford Sanford
Wry friendly staff always eager to help and please a customer. This is my 9th or 10th vehicle I have bought from this dealership. They are beyond reproach when getting the deal done from start to finish .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Terell, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Car buying
My sales person Colins was really patient. He also allow me time for decision making because I was unsure of what direction I wanted to go as far as buying a vehicle.
Car buying
My sales person Colins was really patient. He also allow me time for decision making because I was unsure of what direction I wanted to go as far as buying a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Veronica, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Crossroads Ford of Sanford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Crossroads Ford of Sanford
This was probably the lowest pressure, fastest document preparation and smoothest transaction for a vehicle that I have ever done. I'm 71, so there has been a few! Only complaint I could have: There weren't bigger bags of popcorn to eat while I was waiting the whole 35 minutes to get everything finalized!! Salesman was a really efficient as well as a good guy.
Crossroads Ford of Sanford
This was probably the lowest pressure, fastest document preparation and smoothest transaction for a vehicle that I have ever done. I'm 71, so there has been a few! Only complaint I could have: There weren't bigger bags of popcorn to eat while I was waiting the whole 35 minutes to get everything finalized!! Salesman was a really efficient as well as a good guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, we appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Dead Battery
Love the ease of getting service at Crossroads. I had an unexpected dead battery in the car upon getting back from vacation. Called Crossroads, explained the situation, they were able to fit me in the next am. Next day, get a text when car is ready, invoice attached, paid bill online before going to get the car. Picked up keys at counter 20 minutes later. Couldn't get any easier.
Dead Battery
Love the ease of getting service at Crossroads. I had an unexpected dead battery in the car upon getting back from vacation. Called Crossroads, explained the situation, they were able to fit me in the next am. Next day, get a text when car is ready, invoice attached, paid bill online before going to get the car. Picked up keys at counter 20 minutes later. Couldn't get any easier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Earlene, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!
Shirley Smith
Always great experience. Friendly staff both service and sales always willing to be off help when need them
Shirley Smith
Always great experience. Friendly staff both service and sales always willing to be off help when need them
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shirley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
dealership
Good experience with this dealership from buying a new car to having my oil changed
dealership
Good experience with this dealership from buying a new car to having my oil changed
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!